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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9010 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 9,010 reviews
  • Rated 4 out of 5 stars

    Best Windows handheld for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ally but I know my way around windows and already knew the jank I'd be running into. I recommend the Waterfield case for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for PC gamers that want a Handheld

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the ROG Ally since July. I have not had any SD card issues. Anyone with a history of PC gaming will feel at home or atleast not get as frustrated. I did not find the Ally difficult or lengthy to setup. Optimizing/customizing? That took forever, and that is not a gripe, but more of a hats off to ASUS! The support has been good the updates that most of us questioned ever happening? Have Happend! The ROG Ally can be as battery friendly as you want. It can be as monstrous as you want to with no pointless caps on power and battery like the competitors. Great job ASUS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best windows handheld on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tbh it’s was a little shaky straight out the box, but after spending 20 days playing around on it .. it’s well worth the money and even had me sell my steam deck.. the rog is a true dog lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Pc handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device I can play all my favorite games on the go. Bought this so I can have something to play on my long flights and this thing sure can emulate amazing titles 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun Gadget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really fun device. I've started having trouble with my SD card, which seems to be a know issue. May just upgrade my SSD eventually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome but the battery life is ridiculous so if you don't mind buying a good battery brick on Amazon or keeping it plugged in.... you need to get this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t live up to the hype. I got nowhere near 8 teraflops while on 45w while plugged in. The screen isn’t bright enough outdoors. The batter only lasts 45-50 minutes on 25w turbo mode. Most games aren’t playable under 25w. Honestly it felt like a standard Ryzen apu. 720p / 35-45 fps.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jesse L,

      We are sorry to hear of your disappointment with the ROG Ally. Please note that there will be future updates that will improve overall system stability and performance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0041" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Love the device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy purchase experience. They had they had they answer to my questions and very professional. The device it self is awesome love it. I would hands down buy this again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device just not perfect yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything perfect except sd card, everything works fine with the device except sd card. It is great device but it has sd card issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is great, the feel of it is great, the customization you can do to it is great, it’s pretty awesome for at home or on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, use as a desktop and I can get were I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing! I can take it anywhere or I can hook it up to my mouse and keyboard and the dock. It is fast and the graphics are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best gaming handheld I’ve ever owned very powerful stays quiet and just keeps getting better with regular updates and tweaks. I have 0 buyers remorse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That’s what I think about the asus rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice if you want play a high performance games in the portable console also you can buy another ssd and expand the memory up to 2 tb because they came only whit 512 gb

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but with issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great little portable gaming machine but for this first generation has one big flaw and that is the sd card placement unfortunately mine burned within the first 13 days of owning the device so if that’s something you can deal with I would recommend but for now I will just pass until a new model comes out

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We will forward your feedback to our Product team for review. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. To troubleshoot the SD Card issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0428" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/faq/1051166/ Asus

  • Rated 5 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming console I’ve ever had. Easy navigation and the buttons perfectly align with your fingers. The games run smoothly and the battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best is the word to describe the Asus ROG Ally screen, handle, power Z1 Extreme and good looking game system great on my tv using hdmi Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS rog ally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld console! Very easy to use and I just love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnathon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all good quality gaming handheld id buy it again for indie purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My travel buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it with me in a 14hr flight trip and it was a life saver. It kept me entertained and barely felt the 14hrs.

    I would recommend this to a friend