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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9010 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 9,010 reviews
  • Rated 3 out of 5 stars

    Nice idea, but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This idea behind this device is pretty interesting, but the actual functionality of it is not very user friendly. I’m pretty good with tech, but I had such a hard time figuring out how to use this thing. It’s a miniature handheld computer, but unless you use your fingers to just tap on the screen, the “mouse and keyboard” input is hard to use. As for the software? I downloaded multiple things to it (like Steam & Battle.net) and almost none of the games I tried playing were actually playable. The ONLY one that was remotely okay to play was Diablo IV, but that’s available on every console and does not justify buying a $700 handheld console.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Lirici,

      Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.

      We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0465" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    ROG Ally Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much Runs so good One of my best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, mega powerful. 100% recommended. On my opinion way better that the steam deck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance, rapids and easy to play. Way better than the valve steam deck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Ally since day one and it’s been great. No issues with it so far and it runs games well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this game its so fun to play with and everything all day everyday after a long day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good gaming handheld… not boring play gaming with rog ally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first impressions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my teen son a week back and he is loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good little device

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great little device where I can play my game on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, highly recommend if you get game pass!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty beautiful handheld console, I’ve been using it for a month without issues. The only down side is that it comes with windows 11 which is kind a complicated system for a handheld console. It is a hybrid, a computer and a console and sometimes is hard to understand and manage. Besides that, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game at work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this at work becuase were not allowed to bring laptops it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for someone can't sit and play on pc, but im on the power cord all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device - works great! Had trouble connecting to my tv tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveing it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, great little handheld computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS is one of the best handhelds out there

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking love this handheld beats almost any other out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally Asus

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handheld its been the one of the best gaming experience on this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent hardware on top of Windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my unit has been good, my issues have been software based with Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it very easy to set up easy to play games easy download just an enjoyable unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first handheld pc and very satisfied with the level of performance of Rog ally

    I would recommend this to a friend