Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 11174688
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
to a friend
Awesome handheld!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes soo long to do all the updates and download games but so worth it.
I would recommend this to a friendRog ally is awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rog ally ia awesome. Best buy however has changed its policy and given benefits via a pay wall instead of loyal customers. That is a 1/5 star....
I would recommend this to a friendBEWARE!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this asus rog ally has potential sports games get over 100fps fighting games like street fighter or mortal kombat get a solid 60fps but it comes at a very extreme cost this machine gets really hot and when it does your ssd might fail my ssd died in 4 days and because of the location of the microsd which is a terrible decision it is impossible to add storage making it useless to play games with DONT BUY THIS GENERATION ROG ALLY!!!!!!!
No, I would not recommend this to a friendGames all you want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best handheld Gaming PC i own that run all my games and can do all what a desktop or laptop can do. Best on the market right now.
I would recommend this to a friendBEST HAND HELD YET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This this thing is a power house for portable handheld gaming! If you want laptop level gaming in handheld format this is the thing for you.
I would recommend this to a friendBetter The Second Time!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ejoy my device.This is the second one the first one I had to return because it wasn't keeping a charge but this one is great.
I would recommend this to a friendRog ally extreme
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it best thing I purchased all year havent had a pc in about 10 years it feels really good to be back on pc
I would recommend this to a friendLove this product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition out of the box everything was in the box no issues 2 months in using it
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing that ever happen I play in pc but this is off the limit a portable pc where you can play all you want
I would recommend this to a friendPlays some games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device does not play call of duty very well. Seems like only a select few games want to work right.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Zachary D,
We're sorry to hear that you're having issues gaming on the ROG Ally and we apologize for the inconvenience caused. To troubleshoot this issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0548" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
Portable gaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best things I have seen! More batterry!
I would recommend this to a friendDon’t expect to take this with you on a trip.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was really good…when it worked. I bought this for an extended trip overseas. After a week of using my Ally it stopped working. It randomly shut off after I had plugged it into power. It wouldn’t turn on or show the indication that it was charging. Upon searching up how to fix this, it turns out it’s a common issue. The Best Buy representative who “helped” me couldn’t understand that I was out of town for an extended period of time, sent me a link to schedule an in person appointment and closed the chat as I said that there are no Best Buy locations where I am staying. I’ve tried multiple working chargers and outlets. Doing different resets with the power button/lower volume button. This thing turned into an expensive piece of decoration.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We're sorry to hear that the ROG Ally cannot power on and we apologize for the inconvenience this may have caused you. This is not the kind of quality to expect from our products and it's not the norm. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018159-0417" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Troubleshooting - Device Boot Failure or No Display After Boot (Black Screen) - https://www.asus.com/support/faq/1014276/
Love this product constantly getting updates
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product but it’s still a windows device and has a few flaws that can be fixed with some work
I would recommend this to a friendLove it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been using the Ally for a few days now’! Windows is the most familiar OS in the world. I love this thing
I would recommend this to a friendOverpriced for the headaches youll suffer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice device but with alot of issues like the sd card frying itself. If there is a sale it would be worth 500 maybe 550USD but for 700 not getting your money's worth
No, I would not recommend this to a friendA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a few minor issues from manufacture . But great product
I would recommend this to a friendReview from Open Box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So this review is from me purchasing the Open Box "Excellent Condition", they just tossed the Rog Ally itself in the box with nothing else even though the open box excellent description said it would arrive with all original accessories and box, not only that it came with a scuff on the bottom by the screen other than that it works fine don't trust open box
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Meagan B,
We regret to learn about the condition in which you've received the ROG Ally. We understand that this has caused inconvenience and we apologize sincerely on behalf of ASUS and the reseller. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. If you are still within the window, we recommend contacting the place of purchase for an exchange or return. Please rest assured that if you cannot gain resolution when contacting the place of purchase, we will be glad to provide further assistance.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018159-0361" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
10 out of 10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product that was accompanied by fantastic customer service!
I would recommend this to a friendVery good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good on battery life considering what I play.
I would recommend this to a friendGreat device.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked i did like it. It broke so its not great any more.
No, I would not recommend this to a friend