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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9010 reviews

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  • Performance

    Rating 4.6 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 9,010 reviews
  • Rated 4 out of 5 stars

    Better than the steam deck but with known issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m quite happy with this handheld pc. Can play most of the AA games easy. Get a dock station and it will become even better. It’s not 5 stars because of the known issue with the sd card reader and the initial windows setup can be painful without an external keyboard and mouse. The battery life is really correlated with what games you play, so don’t expect a long battery life when playing 3A games with high quality and frame rates.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rock Solid Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing handheld. Display is good, onboard software is good (Windows could be better but that's on Microsoft), controls and general construction is solid. My only real gripe is the battery life, but honestly, purchasing something that puts out this much power in such a small form factor, you have to know that you're getting a few hours tops off of a single charge. I would recommend getting a "good" power supply (I ended up getting an Anker online for like 90 bucks).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for around the house as a parent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It plays all the games I currently want to play. The battery life is a little low, but I am primarily playing on the couch or in bed, so it doesn't matter too much. It does take a decent amount of accessories to make docking it worth it, but it's nice to have a fairly portable machine that can run all my steam games and more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All power, no longevity.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little portable PC gaming console. It's a powerhouse for gaming and I avoided the storage issue by immediately replacing the SSD with a 2TB NVME. It was a very simple and straightforward process. The only complaint I have is the same one that every other person has... The battery life is absolutely garbage. With the announcement of the RoG Ally X, this would be a pointless purchase right now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop reading reviews and get it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give 6 stars. Make sure you get the "Z1 Extreme" model. This lil dude is what the Steam Deck wishes it was. I literally get better Warframe performance on this than my Xbox Series X, and it runs CoD like a champ. Being realistic, you'll get about an hour of true battery, but you're not really going to be away from power for that long in 2024. Highly recommend pairing it with a 5G brick and a decent Anker battery, because then you basically just have a gaming PC wherever you want. This thing is also excellent in airports and hotels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shocking little guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing little device which shattered expectations of its form factor. While not the most powerful computer, it preforms more than adequately for most gaming tasks. It has also come in handy for docking as mid powered pc inna pinch, able to handle light photo editing and short clip editing. The form factor and flexibility really impressed me, however, heat management leaves something to be desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Handheld Gaming Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It is surprisingly light (just about identical to the Switch), and in my opinion feels much more comfortable in my hands than the Switch ever did. I’ve been playing Cyberpunk on it, graphics turned down to medium settings but it looks really good on the screen. The battery lasts only about 60 to 90 minutes with a game like this but I have it plugged in most of the time. Since it is a Windows machine it is very easy to get around the OS. The Armory Crate app from Asus finds all the games installed regardless of platform and helps optimize them for gameplay controls. The screen is very bright and clear as well.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    AMAZING!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to see the Steamdeck have some competition, and ASUS did not disappoint with the ROG Ally. I was expecting a gaming system, but I was not expecting it to quite literally be a portable PC in a handheld form. When turning on, you're brought right to your desktop screen for Windows! I have yet to find something that works on my laptop and not on the handheld Ally. I am very impressed with how quiet the cooling system is. I typically do not even notice when the fans come on, unlike my PC, which sounds like a jet engine taking off. The visuals are spectacular and the screen goes much brighter than any other handheld system I have owned. This handheld, similar to the Switch, is also compatible with a number of controllers and docking devices so it can be played on a bigger screen. There is also a micro SD card slot to add memory to play even the biggest games, additionally with no lag! The speed is very compatible with my gaming laptop. My absolute favorite feature here is Armoury Crate! It is specific to the ROG Ally and helps keep all of your PC games in one place, whether it is from Xbox Game Pass, Steam, GOG, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ASUS ROG Ally: Exceptional Performance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ASUS ROG Ally 7" 120Hz FHD 1080p Gaming Handheld in White, and I must say, I am extremely impressed with its performance and features. Firstly, the design of the handheld is sleek and stylish. The white color gives it a premium look, and the build quality feels solid and durable. The 7" display is vibrant and sharp, with a 120Hz refresh rate that provides smooth and fluid gameplay. The AMD Ryzen Z1 Extreme Processor is a powerhouse, delivering excellent performance for gaming. The handheld handles even the most demanding games with ease, thanks to its powerful processor and 512GB of storage. I have not experienced any lag or slowdowns during gameplay, which is a huge plus. The controls on the ASUS ROG Ally are well-designed and responsive. The buttons and joysticks feel comfortable to use, and the handheld also features a touchpad for added convenience. The placement of the controls is ergonomic, allowing for extended gaming sessions without discomfort. Battery life is another area where this handheld excels. I was pleasantly surprised by how long the battery lasted, even during intense gaming sessions. It easily lasts for several hours, which is impressive considering the power-packed performance it offers. One of the standout features of the ASUS ROG Ally is its connectivity options. It supports Wi-Fi and Bluetooth, allowing for seamless online gaming and easy pairing with other devices. The handheld also features a USB-C port for charging and data transfer, as well as an HDMI port for connecting to a larger display. Overall, I am extremely satisfied with my purchase of the ASUS ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. It offers top-notch performance, a stylish design, and a range of features that make it a must-have for any gaming enthusiast. If you're in the market for a high-quality gaming handheld, I highly recommend considering this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got mine a day ago. I love it so far! My only gripe would be the battery life. But thats litterally my only gripe. It still earns 5 stars from me deapite the batter life. I knew something ao high ce shoukdnt be expected to run a full day on a charge. Im getting 50 to 40 fps on most of my games with the graphics turned up to high. Turning them down some i do save batter life. The speakers are surprisingly good. Clear sound and will. The controls are great and i am already taking advantage of the controller maping form a lot of games. Some people have a problem with it not having touch pads. Thats not a bug deal. Just use the touch screen if you lose the cursor. All in all. I love this device and i woukd reccomend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing device, Loads of potential

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial reviews of this were glowing, followed by a few harsh criticisms behind the design and some software issues. that being said asus addressed most, if not all of them, which is great to hear. The issue people had with the ABXY buttons sticking, fixed. Performance issues? fixed. Now all that is left is the supposed issue with the SD card slot.... on the topic of that (as im sure you are reading the reviews for this) its an issue, if you plan on using the SD card. The issue is that it either fries the port or fries the card. Right now Asus is in the works on figuring out a fix for this as the thought is that due to the location of the card slot, being right in line with the cpu exhaust vent its causing wear and tear. However independent testing has shown that the thermals in that area are well in line of what one would expect and well below the threshold for a micro SD card/slot. That being said, if you WERE planning on using that slot for additional storage etc, i would hold off on buying this until it is officially addressed and fixed (as I foresee a recall on all launch models soon). But if you have the money burning a hole in your pocket, my honest recommendation is to just go out and buy a 2tb 2230 gen4 nvme m.2 drive. it will run you just about the same, but be permanent internal memory that wont fry its self over the life span of the device. as for gaming and emulation this thing is a beast, as everyone is saying. emulating everything from c64 to Xbox 360 and Switch. I was even playing through Elden ring earlier today no issues. the biggest thing that would make this better is if there was a custom windows 11 image that they were using which had a lot of the unused features removed/disabled. for the sake of bloat. Disabling windows indexing will help with ram/cpu usage. Disabling windows 11 virtual machine platform will also help with general security issues. and running bloaty nosy will remove a lot of the bloat that windows throws on here by default. once done you should be able to get system ram usage down from 4-5 gb to 2-3gb. which just frees up ram for your games! TLDR: If you NEED to use the SD card slot, maybe wait, Or just spend the money on an upgraded nvme drive (it comes to about the same price anyways) Take the hour or so once you get it to watch some debloat tutorials, its absolutely worth it in the end. I have zero regrets for buying mine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Btter than the steam deck.. sort of.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up selling my steam deck to a friend after getting the ROG Ally, but it wasnt exactly an easy choice. The ally is awesome because it supports more than just steam games like the steam deck natively does, but unfortunately windows on a handheld is still not really great. While the steam deck has strange issues like sometimes just not powering on and then needing an update out of nowhere The ally has all kinds of other issues like the game center just not working sometimes and also the keyboard being a little well bad. If all you care about is performance and playing games on something other than just steam get an ally, otherwise you might be better off just getting a steam deck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power and Portability in a Compact Package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally 7" Gaming Handheld packs a punch with its powerful AMD Ryzen Z1 Extreme Processor and 512GB storage, offering a high-performance gaming experience on a portable device. The 120Hz FHD 1080p display delivers smooth visuals, ensuring an immersive gaming session. Its compact size makes it convenient for on-the-go gaming without compromising on performance. The white design adds a sleek touch to its appearance. However, battery life might be a concern for extended gaming sessions. Overall, the ASUS ROG Ally 7" Gaming Handheld is a solid choice for gamers looking for portability without sacrificing power.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not ready for prime time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a Steam Deck and really love it, so this was a no-brainer to "upgrade" to. And...hah. On paper this thing blows the SD away, but when it comes to actually using it, things change. First up, there are clear advantages. The screen is amazing, it weighs noticeably less, the speakers are pretty nuts, and it can theoretically play far more games than the SD. Because, it's a windows machine! But, also, it's a windows machine! So many freaking bugs, and just...weird stuff. You turn on a SD and can just play. It's reliable, almost like a console. The Ally, on the other hand, was like rolling dice each time I turned it on. Sometimes it would resume! Sometimes it would crash! Sometimes my resolution would change for no reason! Sometimes it forgot my button configurations! End of the day I returned it - tried it for over a month, even using it as a docked "mid tier" PC for a while (which also almost worked, except when the video output would keep forgetting which driver to use). The last straw was when it nuked a SD card. So, back to the Deck, which I'm appreciating even more these days. Ally is a great idea, but this first iteration is _not_ the way to go if you're expecting a frustration-free (or even low) experience.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      It is really unfortunate to hear about your disappointment with the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0166" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with the legion go and steam deck oled and what I saw in this is: its age in which a lot of people had guides and recommendations for this already It’s a windows os And how clean it looked What set me off from this a bit was probably just storage and the smaller screen but it’s veryyyy portable friendly and performs greatttt. I play OW2 and MW3 a lot and those games work perfectly fine if you have guides to help ya set the settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is awesome!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So after having this for awhile thought id finally give an honest review. This thing is amazing. Playing PC on a handheld depending on the game is great. Some dont line up with the screen very well. Being able to play with the on board controller or a Bluetooth controller is great as well. Finally tried to dock it and even though it took my TV awhile to see it once it booted up playing games on a 65" tv looked beautiful. Only downside for me is battery. It gobbles battery life extremely quickly so make sure you have a battery pack with you or a power source close by. I would still highly highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld gaming again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had ROG Ally for about a week now. Been eying it for a year, waiting. I was thinking about returning it to try the Legion GO, but think I'll just stick with the ROG Ally :D. Mainly to try the bigger hand grips, cos I have big hands. Very satisfied with the Ally though. Pros: 1. Excellent design 2. Sturdy build 3. Light weight 4. Button layout pretty straightforward (classic controller button mapping) 5. Can comfortably play all my PC games whether standing, sitting, shnitting, or laying down 6. Sides don't get too hot, so can hold device comfortably 7. Armory Crate layout for game library similar to Steam's Big Pic mode. Games all in one place. Click and play if AC up. Have it on auto start for convenience. 8. Quick on the Go AC options menu convenient for adjusting settings when plugged in or on battery. 9. Good specs and decent pricing. Cons: 1. Hand grips small. Takes getting used to for my hands/wrists. Hands tire out after a while, mainly when laying down. 2. AC a bit wonky. Had to uninstall and reinstall once already. Battery would drain while plugged in while gaming. Everything fully updated too. Would slowly drain and then recharge when not in intense gaming sessions or environments/actions. Heard it's an issue for some others. Reinstalling did the trick. Also, games wouldn't always load from AC game library. Clicking on some options would do other things. This is an AC developer issue, not the ROG Ally itself. 3. Battery runs short at times even on low settings (720p, rgb off, 60hz, frame limiter, brightness 0-30%). Mileage does vary though. Expected, but still annoying. 4. Not every game syncs with ROG Ally 100%. Not ROG Ally issue, but most likely a game dev issue. 5. Price. Just the Ally and charger? At least include the case, instead of purchasing separate. Lenovo Legion GO includes that and couple other accessories for the price. 6. More and larger storage options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Handheld machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally is a powerhouse of a handheld gaming device that won't be leaving you disappointed. This beauty boasts an impressive 7" display with a mind-blowing 120Hz refresh rate, offering incredibly smooth and fluid visuals with minimal motion blur. This is perfect for first-person shooters, MOBAs, and other fast-paced games. The Ryzen Z1 Extreme processor delivers exceptional performance, making the Ally a powerhouse for demanding AAA games and resource-intensive titles. The 512GB of storage ensures you'll have room for all your favorite games and files. The display is truly stunning, with vibrant colors and incredible viewing angles. The HDR10 certification ensures accurate color reproduction, making the Ally perfect for both casual and hardcore gamers. The ergonomic design ensures comfortable gameplay for hours on end, while the built-in carrying handle allows for convenient one-handed operation. If you're looking for the ultimate portable gaming experience with top-tier performance and stunning visuals, the ASUS ROG Ally is the ultimate choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Machine with Solid Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the sale price of $450, I would not have been happy with $650 for it. It plays games well and has a beautiful screen. It’s relatively easy to use if you are used to Windows. The battery on it is very small though which is the only downside.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handheld PC - A Compact Powerhouse The ROG Ally handheld PC is a compact marvel that packs a punch in the world of portable computing. Its sleek design and robust performance make it a standout choice for users on the go. Powered by high-end components, the ROG Ally effortlessly handles demanding tasks with finesse. The combination of a powerful processor and dedicated graphics ensures smooth multitasking and an immersive gaming experience, making it suitable for both work and play. The 7-inch display may seem small, but its vibrant colors and sharp resolution deliver an impressive visual experience. The touchscreen functionality adds a layer of convenience, enhancing the overall user interaction. One of the key strengths of the ROG Ally is its portability. The lightweight design and compact form factor make it easy to carry, fitting comfortably in a backpack or even a pocket. The inclusion of a long-lasting battery ensures that you can stay productive or entertained without constantly worrying about running out of power. The build quality of the ROG Ally is top-notch, reflecting ASUS’s commitment to durability and aesthetics. The device feels sturdy in hand, and the tactile buttons and controls contribute to a satisfying user experience. While the ROG Ally excels in many aspects, it’s worth noting that the compact size may pose limitations for extended typing sessions or intricate design work. Additionally, the pricing places it in the premium category, which might be a consideration for budget-conscious users. In conclusion, the ROG Ally handheld PC stands out as a versatile and powerful companion for those who need performance on the go. Its impressive specs, portability, and build quality make it a commendable choice for professionals, gamers, and anyone seeking a compact computing solution.

    I would recommend this to a friend