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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9010 reviews

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  • Performance

    Rating 4.6 out of 5 stars

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    Rating 4.0 out of 5 stars

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    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 9,010 reviews
  • Rated 4 out of 5 stars

    Mini portable computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but the battery runs out quick. I have 2 - 3 hours of play time sometimes only 1 hour if running a AAA game. The graphics are amazing and screen is good but the main reason I bought was the portability. If I always have to leave it charging then what’s the point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ROG Ally - Ahead of it's time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally is quite literally one of the greatest and neatest portables to hit the handheld market since the introduction of the Gameboy and competing brands like Sega Game gear that followed years later. This device screams performance, remains cool to the touch during hours of play and plays all my favorite games new and old. The crisp screen and AMD RIS technology creates a beautiful image on screen with the right amount of brightness. The Armoury Crate integrated button is one of my favorite quick access buttons because I can control everything from performance to display resolution even while playing mid-game! You can use this device on battery, you can dock this device to your friends TV and connect a XBOX BT controller and play anywhere. I game on PC daily. I run a dual 3090 setup and play Cyberpunk on max at 4K regularly. I love the fact that I can get the same image quality (although at 1080p) on a tiny screen that I get off my 2.5K PC Gaming rig. The machine boots directly into Windows 11 and installing games are an absolute breeze once you setup your Wi-Fi connection preferences. Using Armory Crate you can install apps like Epic Games, Xbox and other gaming services that you may already subscribe too. Once you sign in you can use the touch screen to select your games for install. I added a 1 TB T-Flash to the expansion port so I can install more games. This machine is sure to set off a trend of competition in the next few years. Get one today!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good device, but wish battery lasted longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ROG Ally as an on-the-go gaming when I am traveling or out of the house. I mostly enjoy console gaming, so having a Windows portable gaming device was why I purchased this since it can play a lot more games than typical handheld devices. First, the screen and overall gaming experience are amazing all the way up to AAA titles, as well as, emulation. I have been able to play a lot of older titles that I used to play in the arcade years ago. The only real downside of this device is obviously the battery life. When playing some highly intensive games I can probably get about a little over an hour of gameplay before needing to plug in, but when playing older titles I can usually stretch that to around 2 hours. I think a future iteration of this device would be great if it had an optimized version of Windows or possibly a custom OS that allowed for the freedom of titles but with a less power-hungry OS. I did so some Windows optimization tweaks and removed a lot of the bloatware that generally comes with Windows and was able to increase the overall gaming time on the ROG Ally and I wish ASUS did this out of the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great unit that allows you to actually play on the go. the battery life isnt the greatest, but it lets me sit in bed and play my favorite games while taking care of my newborn which is exactly what i wanted. it plays most games at decent settings at 60+ fps while laying in bed or sitting on the couch. Its a little bit funny to get going, but if youre already a pc user then it should be no problem at all. love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great device when it works, but not perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an awesome device when it works, allowing easy playing on the go of nearly your entire PC library (with the exception of maybe some of the most cutting-edge games, though it can probably run those at low settings). It also delivers great value docked (docks purchased separately) and can target your handheld and home-based gaming needs very well. That said, the Ally isn't without its issues. The Windows 11 interface can be cumbersome to manage, and all the hiccups of PC gaming come with this device, including cleaning up files, optimizing performance, and fiddling with controls. There are also some well-documented technical issues with the Ally as of this review, the most notorious being the early death of its SD card reader. If you choose an Ally over a Steam Deck, you'll be trading convenience and ease of use for a larger breadth of games and more performance (with some added liability). Gauge your needs and comfort level and choose wisely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ROG Ally

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ally, I purchase this when it first came out in the first thing I did was add a two terabyte hard drive to it. I could use it as a full-time desktop if I really wanted to but I use it for what it's purpose was. I take this with me on every trip and sometimes to work. It plays every game flawlessly. Definitely considering getting the newest version once it is out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with 2 exceptions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming handheld, much higher quality than a switch for example. The screen is nice. I use this exclusively at home, so I always have the charger plugged in, which eliminates the battery life problem. The only problems I have had have been intermittent internet connectivity problems, and docking. I bought a dock on Amazon for $30, and the docking experience had been almost a deal breaker. Don't expect to be able to plug this in and use it like you would a switch. It is a Windows PC, so if you don't have a mouse and keyboard to operate it from your couch, good luck. Also I could only get the audio to work half the time while docked, it took a few tries to get a playable game running. You have to launch the game and get it all set up and in-game, then dock it. Overall it works well as expected, just the docking had been terrible, and the internet a few times. I actually tried to return this after 17 days, but they have a 14 day return policy. It is a lot of money, so make sure you are willing to part with ~800 dollars for the system, a case, and the dock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A decent and affordable handheld gaming otpion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros, fits my hands well, good graphics, good speeds with internet connections, compatible with most highspeed SD cards, Bluetooth functions great, excellent sound quality to headphones, speaker system not bad for the device. I use this when traveling or waiting in an office and such. Cons. Unit overheated in the first 30 days causing me to send for warranty repair. 3 week turn around. Inbternal storage is not great at at 1/2TB, so store most of my games on cards which you either delete and download when you want to play to the device, or play directly from the card which causes lag. Really not much else wrong with it. I will definitely keep using it when I don't have access to my laptop or PS5... is a good go to for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who needs a Switch or Steam Deck?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my ROG Ally. It plays my emulators fantastically (even Switch emulation!) The device is responsive and glitches are few and far in betweeen. For someone who sometimes travels for work and mainly uses a desktop, this serves my on-the-go and on the couch gaming effortlessly. Only knock I would give is the battery life, but I don't think this product is worse than others in this form factor!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my Rog Ally!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the Rog Ally for a couple weeks now, and love it. I originally purchased the Steam Deck, but Linux was way too comolicated for me to figure out. I got tired of having to watch youtube vidoes just to do something simple like mod The Sims. Enter the Rog Ally-I’m much more comfortable with Windows as we use it for work, and I used to have an asus computer. This little mini computer is powerful, and I can easily play The Sims anywhere, and modding is so easy as well. The battery life could be improved, I do find myself having to leave it plugged in while I play. Which should be fine even for travel, since each plane seat has their own plug now adays. Overall, I’ve wanted a hanheld for The Sims for years, so for me this is worth the money. It’s also a lot smaller and fits more comfortably in my hands then the Steam Deck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job ROG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing for traveling or laying in bed, definitely not worth if you have your own pc like me but it’s pretty awesome. The battery life is definitely the downfall of the device. There are also a ton of UI bugs currently that force me to restart my device but constant updates are coming out to fix the issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect. Almost

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very cool system. It runs games great screen is really clear. The only down side is the battery life. You almost cant play it without having it plugged in. If they could get the battery life down it would be a 5 star for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it over the Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love then thing , literary replaced my PC fir most of my week. Play every lunch Break i get at work. More powerful then the steamdeck and plays my whole steam library with no issues . Battery life isn't a issue and screenis amazing. I upgraded tje Ssd to a 1tb took maybe 4 mins. Asus has a windows cloud recovery that install windows back with all the Ally drivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect First Budget Gaming PC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games decently well for a handheld device. Battery life could be better, but I always keep it plugged in. Storage is low, but is designed to be easily upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband bc I was so tired of hearing about it for over a year. Now we can't go anywhere without it. Now he has access to the Play World of Warcraft or any other game he chooses when he wants to. He's happy, i don't have to hear about it anymore, so it's a win/ win!!! Lol it is nice, i did get him a nice sd card for it and hes in heaven with it. He says everything is great, that its easy to play on and do what he needs to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great console and it has access to so many more games because of its access to steam, epic games, ect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this handheld system. The buttons are customizable. The battery lasts me about an hour on the go. But it runs smooth. I definitely recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really good! I haven't played on my computer since then, it feels really good being able to play while I'm lying on the bed. One thing that I have to say: if you're not good at computers, you're going to have some issues after a while. This is not a plug & play device, it requires some tweaking so you can get the best out of it. If you're willing to learn Windows and you like computers then go ahead. I've been able to play some MMOs like New World, WoW, ESO; and of course some other games like Euro Truck, Bus Simulator, which work great with the gyroscope. For RPGs it is amazing, I haven't had any issues with any game so far. * Cons: - Battery life is not too good, although I don't mind because I play plugged to the charger all the time. Those 30W in turbo require constant power. - Windows, Armoury Crate and AMD can give you some headaches if you're not a regular computer person. * Pros: - Beautiful 1080p screen, it's not an OLED but it looks truly beautiful. - Performance is decent enough to let you play whatever you want to play at least on 30-60 FPS. Less demanding games can hit way above that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to. Great hand held PC gaming experience. Battery life isn't the best and you'll find you may need to upgrade your internal SSD. As the micro SD card slots can fry your external cards. Otherwise it's an awesome gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Literally perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Handheld is literally the best gaming item I have bought it forever, don't get me wrong I love my Xbox series X and PC, but they ease of literally just grab&go play is amazing! Asus really put out a great product especially since it's a windows interface, the capabilities are just right for those gamers that want full customization as well as capabilities.. I got smooth gameplay with good frames for a hand held (60fps pretty consistently), the ability to change the wattage output higher for those tripleA titles or lower for the indie games makes a huge difference. You can upgrade the storage without voiding the warranty (very easy install or even easier in-store with the total tech membership [totally worth it]). I bought one for myself in June 2023 and have done soooo many things to it but to be honest haven't got to play it as much as I would like because my GF who isn't much of a gamer is literally obsessed with it (I ended up buying her one too). All in all I got a great product and my GF is gaming along with me more often! #MustBuy #GetTotalTech

    I would recommend this to a friend