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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9010 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 9,010 reviews
  • Rated 5 out of 5 stars

    No complaints here.........

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an amazing device. Once the setup and up dates are complete its pretty much a portible gaming pc. Been playing diablo 4, Skyrim, Fallout 4 from the comforts of where ever i want. Yes the battery llife is short (about an hour depending on what game you are playing but for the performance and the ability to play out doors , in bed ....its all good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product. But bad battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I played a couple AAA games. It was choppy on perf mode. It performed as expected on turbo. But when switched, I only had a little over an hour battery life. Screen quality is great. Screen size is a little too tiny when in desktop mode.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great handheld with caveats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own both the steam deck and the asus rog ally. The steam deck is what got me back into pc gaming and the asus rog ally is keeping me with pc gaming. The ally has a rough setup process that definitely needs work as you need to update software from various places (windows my asus and armory crate). However after the setup was done I haven’t had many issues. There are definitely software bugs I have found that are certainly annoying. Some requiring a restart of the armory crate and some required firmware updates. Even with all the the screen and size for me are a perfect upgrade for me. If you are new to pc gaming then be aware or the not so user friendly introduction. If youre looking for a switch pro system well this ain’t it. If you are looking for a pc handheld you can use game pass steam epic etc with a great screen and mediocre battery life well you should give this a try. Just know the limitations going in as it’s not a cheap purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent rig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best handheld gaming PC on the market at the moment. It is powerful, portable and the screen is fantastic… but the Steam Deck’s OLED screen still blows all of the competition out of the water. I ended up sticking with the Steam Deck OLED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worthy Competitor

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a worthy competitor to every other pc handheld on the market and it deserves it place in the discussion as one of the best right now. My unit is working perfectly, with no issues with the sd card slot. I like the button controls much better than the steam deck and the screen is beautiful. I think Armory Crate can and will continue to improve with quality updates, and the games I've played on it have been a joy to play. I wish I could say the battery life was descent but it is not, plain and simple. It's not a big deal for me because I play in short bursts. Keep battery life in mind if you are looking for this product to last long sessions, may need to look elsewhere. Overall, the compact size, screen quality, button controls, and quality of game experience gets a 4 star from me. Let's see if this unit can hold up to the Legion Go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good Handheld PC Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this device. Form factor is comfortable. Performance is outstanding. The sticks, buttons, and triggers all feel good. My only gripe, if I had one, is battery life but that is expected given the power behind it. Strong recommend as a really good Windows based gaming device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device 5 stars!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device works great will play pretty much any game at decent settings! Insanely easy to upgrade to 2tb via asus cloud restore!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great low battery life was the only issue. Runs most games i played

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got to say, I love this little thing. Plays every game I've thrown at it so far, and is convenient to have around. The only draw back being the battery life, but honestly i mainly keep it plugged in and if it's not plugged in, then it just reminds to take a brake every so often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld imo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it if you like emulating backups and xbox gamepass with this is amazing. An underrated feature is that xbox allows cloud saves so you can play on the xbox and when your on the go your save will follow as long as you have a connection to sync your online saves. Steam games on here are amazing as well with some games syncing saves like xbox. Basically its a steam deck but better imo. But beware this isnt for a casual, if you like tweaking or dont mind it to get the best experience then this is for you. Its a gaming laptop with dedicated gaming controls and screen. The 120hz and loud speakers give you and immersive experience that other handhelds lack. Im fortunate enough to have access to all platforms of games but something about the Ally draws me in to play in “handheld mode”. Spiderman remastered is one of the best on ally. I did get this second hand opened box from best buy and never had any problems. Definitely recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but faulty design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it open box and it was in excellent condition, item got hot and my sd card slot got fried and i had to return item. The device itself was great and it has windows! I could play starfield on low settings and play all other games in high settings

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great hand-held

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the rog ally is a great portable gaming handheld but i wish the battery would last a bit longer in high performance and also would wish the sd card reader wouldn't break because of the heat that comes from the top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty Incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is pretty incredible. Definitely a 5/5 star for me…however, if I were scoring this for the masses (how would others fair with this, I could see it being a 4/5 star). There is a bit of a learning curve in figuring through how to set-up, update drivers, BIOS, applications and software, etc. There are also some optimization steps that I’d recommend each look into saved out online. So long as you go in to buying this with your expectations set that there is some heavy set-up work, it’s all worth it in the end. This is my first foray into PC gaming (having been a console gamer: Xbox Series X, Nintendo Switch and PS5). I had no idea how great games would both look and play on this device. The screen is absolutely beautiful. Colors are vivid the the picture itself is super clear and high definition. Being so used to my Nintendo Switch, this is obviously in a league of its own. The games that I’ve played thus far are super smooth and the performance is stellar. Surprisingly enough, the speakers on this are pretty insane. I believe they’re Dolby Atmos supported and it’s crazy to hear how wide the sound-stage is for these (super far left and right channels). Really excited to continue using this. It may even render my PS54 obsolete!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Future of Mobile Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time PC gamer, I have been intrigued by the new handheld devices. I have found gaming laptops to be very expensive, heavy, and with loud fans. They also just aren't practical on planes. So I thought I would give this item a try and have thus far been impressed. I have not had any issues with my unit. Although I am enjoying playing some modern games, such as Diablo 4 on it, I am really enjoying going back and playing some classic PC games that easily play on this unit and look great on its 7 inch screen (e.g. Mad Max, BioShock, Devil May Cry, Alan Wake, Resident Evil 2, etc.). I credit the Steam Deck with bringing PC handhelds mainstream, and the Ally is the next evolution. I'd rate this a 4.5 if I could, because the battery life is limited. But I think this product will continue to improve as Asus and AMD continue to release optimized drivers and software. Highly recommend for portable gaming...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great performance, so so ergonomics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this, and i really did. The screen is bright, and smooth. I did not have any performance issues, although i did not try the latest AAA games. It stayed cool and the heat was directed away from my hands. The one thing i didn't like, which was a deal breaker was the ergonomics, especially the right thumb stick. I just never felt comfortable using it and strained my thumb... Mainly it was placed a bit too far to the right. But, if this doesn't bother you, you will love it! The other nit pick i have is that i believe asus needed to do more customization of the windows interface for controller input. It was fine to use the touch screen most of the time, but many times the on screen keyboard covered text fields.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my ROG Ally!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a handheld PC that can candle triple A games such as GTA5, rd2, cyber punk ect.. and it handles unreal engine 5 like it's nothing! I use the docking station so I can play on my tv using my mouse, keyboard, and controller with a USB multi port that I had. Make sure you update all your drivers and applications before trying to do any gaming and also youtube graphic set up to get the smoothest gameplay otherwise your experience will be mediocre. I have always been a console player but ever since getting this I have not turned on my Xbox. I'm about 600 hours in on the ROG ally and coming to PC from console has been a big learning curve but my experience has been positive. I've been gaming since the 90s and switching to this handheld has been the best experience I've had... gameplay wise and I do recommend this to those looking to transition from console or even the steam deck. I have not had any issues but that doesn't mean others haven't. Some received bad batch's and left those individuals with a bad taste in there mouths so don't let their experience take from your decision making because I stand by this product and I don't stand by nothing!!!!!! Well.. I hope this helps out some!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knows issues

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this used as the cheapest option and the micro sd slot did not work which wasn’t much of a surprise as that is a known issue on these and it was used. Luckily I don’t need it or have any plans to use it and the docking station I use has a micro sd slot that works. Overall the performance of this to play the games I love for a quick login on the go is amazing. It is almost good enough to just hook up to a monitor and use as your primary pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a handheld.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is how slow it dies, but other than that, the specs are great, it runs smooth and it has a good hand feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product, but might be worth waiting for Gen 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool little steamdeck competitor, better in someways (slightly more powerful, and supports more game stores), but worse in someways as well, LCD screen and worse battery life despite larger battery. Overall it depends on what you value, and how much work you’re willing to put in, with a little bit of software installation you can support more stories on the steamdeck removing that advantage, and the battery life is just better, but on most games the ROG Ally gets 5-15fps higher, but either is a good choice. Ergonomics are also worse than the steamdeck imo, but I don’t have small hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG ALLY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld pc love the portability insane graphics for a handheld I would have gave it 5 stars if it weren’t for the insanely fast dying battery on max settings you get about 1 hour 30 minutes.

    I would recommend this to a friend