Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 11174688
Customer reviews
Rating 4.4 out of 5 stars with 9010 reviews
(9,010 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
I'm impressed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive little machine! It plays everything i want it to with no lag. Very easy to upgrade the storage, it's just a few screws and your good. I love the convenience of it and portability. Battery life could be better, but i mainly play it plugged in. Definitely worth it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Great handheld, and good desktop replacement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, after all the bios updates, this thing is a dream. Plays every game in my steam library as well as my epic store games. My main use is emulation. Its a monster. The battery life is not too bad, but could be better. The screen and speakers are excellent. Bright, smooth and loud. I highly recommend.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 3 out of 5 stars
Great system/horrible QA
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am pretty satisfied with the ally. It plays most of my games really well. And while it's not a hardcore graphics processor, it can still play games at lower or medium settings well. If you ever wanted to play Halo on the go, this is your chance. Steam and game pass have worked well with zero issues as of right now. It might be easy to complain about the small SSD storage drive. However, replacement was easy. The chief complaint is the heating and destroying of Mini SD cards and the lack of fix for it. Unknown what they could do since the fans and element is right on top of the sd card slot. Overall awesome system but terrible QA
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Best Purchase I’ve Ever Made
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is everything I could want out of a mobile gaming handheld . The screen is crazy good . Even at 720p it looks great due to the size . And it can run any older title at 1080p max settings , and most new titles at 720p max , or 1080p medium . It honestly blew me away I thought the performance would be much worse . Cyberpunk at ultra 1080p with no ray tracing gets around 40fps . Drop it down to 720p and you can put on ray tracing . This is only when plugged in . Off battery it will run any game at 720p max settings . Even the silent mode will run every game on low/medium , some old ones even on high like Skyrim . The battery life is not great , but I leave mine plugged in my car to an inverter and it works great between uber deliveries and rides . I have no complaints . Best purchase I’ve probably ever made . I love this thing .
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Worth the price and initial setup woes.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Rog Ally since day 1 and i personally love it. In my use cases it works flawlessly. And as a emergency desktop computer it has come in clutch way tok many times. As far as comfort its just ok could be better. Hopefully the Dbrand case will make the ally amazingly comfortable as it did with my steam deck. Personally its a no brainer for the price, weight and size. Highly recommended.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 3 out of 5 stars
Good device, terrible company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hardware is fantastic, but software (Windows) doesn't do justice for being a handheld PC. Install SteamOS or Bazzite on it and you'll have a better time. While you can have this as a main gaming PC, it's better off being a secondary gaming PC as some games won't run perfect on it. With Linux as the main OS, you can just stream games from your main Windows PC if needed. Unfortunately, the SD card issue is still an issue. Use the sd card for any good length of time (Like downloading a game or update), it'll throw read and write errors and stop showing up on the device until you restart. ASUS even pretended the issue doesn't exist. The problem is where they placed it within the device. The placement of the SD card has been fix on the Ally X (The next model up). ASUS also has a track record of not doing a good job on product warranties. They have multiple instances of making up issues when they receive your product at their repair facilities. Producing issues so they can ask more money out of you. tl;dr Good device, terrible SD card placement, and even worse company. Try to get the Ally X on sale instead. Only get this if it's dirt cheap.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DevonC,
Thank you for your comment.
We do understand your dissatisfaction with the quality of the product, your recent customer service experience, and the inconvenience this may have caused. All products undergo intensive quality control testing and inspections, and are built to last, issues you experienced with the laptop are random. The card reader issue was resolved with a hardware fix. We recommend you send the product in for service so the card reader issue may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/.
If you are unable to play Steam games, check if Windows, drivers, BIOS and games are up to date. Updates for the ROG Ally are posted at: https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/. Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, please ensure the device has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the device always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.
We do value our customers and take the negative customer service experience very seriously. This is not the quality of service expected from ASUS. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. If you need further assistance with this product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 3 out of 5 stars
Use so thin else tell we get there not here yet
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok don’t expect much learning curve we are not their yet switch will always be on top can’t be beat Nintendo/ weak battery at full speed pour graphics in my opinion controls feel good but steam deck beats it in the controls department light weight but sd card gets hot fails small screen figity in most case no smooth operation here . wait a few years we might get there but hand held will be beat if it’s windows based Linux ok though
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ttjb,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
Please note that future updates for the ROG Ally will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To further investigate the problems you're experiencing or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0481" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for on the go gaming battry cuoukd be better but overall i enjoy it
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Great little pc handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally is a great little handheld that allows you to play triple A games on the go and in the comfort of your own couch. Pro: allows you to play A triple titles on the go. Control of performance on a game vs console which have no graphics control. Armory Crate allows you to be able to navigate the handheld better than using window which is not optimized for handhelds nor touch interfaces. Con: battery does not last that long when play triple A games.Bio updates can either fix or damage the experience of the handheld. Overall, this a first step into the right direction for handheld gaming by Asus. Minus the bio problems and little battery life that the handheld has. But I am sure in the future iterations of this handheld and other handheld this handheld will help guide other future handhelds.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
ROG Ally is awesome!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it's awesome, yes it can play more games than the Steam Deck and yes the battery life is short. But charge time is much quicker than a Steam Deck. And who is going to be playing this for three hours straight? Play for an hour or two, then charge it when its time to take a break. Common sense. I am not going to go into the other details since pretty much every review online will say the screen, the speakers and graphics on this thing is amazing. When you do buy this make sure to update everything. This includes the MyASUS app which has updates for BIOS and drivers, AMD app for the graphics card, Armoury Crate has updates that need to be done as well as Microsoft Store and the usual WIndows updates. Updates will take up most of your first day with the Ally. Then comes the installations and log in. Highly recommend to get a keyboard and mouse, at least for the first day so you can type in your username and passwords. Once all of the updates, game installations and log in are done, your ROG Ally is ready to go with you where ever you play and game!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Asus Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Asus Rog Ally is a great hand held. Cones loaded with xbox game pass and the capability to download and run steam games both Online and Offline. 3 modes for power when unplugged and a 30w turbo when plugged in. Games play fairly good. I currently play Diablo 4 on defaukt settings, when plugged in no lag, no rubber banding, no spund issues. Few laggy spots and sound distortion when unplugged on lower watt setting. Battery life is terrible, maybe a hour or 2 when on highest setting. They need to get this to 4 hours of play time on high imo. Buy a couple 20kmah or higher chargibg blocks for extended time, however it must be 65w to 100w output block or it will not charge the rog ally. This is a computer used as a hand held. I wish it had more upgradable possibilities with video card.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Great handheld PC
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic little machine. If you're familiar with windows then set up is a breeze. It runs games perfectly and I've never had any issues personally. That being said, there is reports of issues with the SD card reader failing but I haven't experienced this. But that may be a deal breaker for some. Windows itself is not suited for handhelds but again, I haven't had any problems with navigating. It's a bit of a pain with the thumb sticks but it's usable. I say pick one up and give it a try.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Great for the Gamer on the Go.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this thing. Great for gaming on the go and can run all your favorite PC games purchased from steam and other apps. Running the highest settings does pull on the battery but a travel charger and your good to go.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Excellent Piece of Hardware.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the switch came out, I felt that I wouldn't go back to playing games any other way. This provides a similar experience for me. I can understand why some are not keen on navigating through windows on it but that does not bother me in the slightest. I didn't want to be locked into the Steam universe as I had other games through other services I wanted to use on it. The speakers on it are better than any laptop speakers I've had but like others have said, the sd card slot just does not work. I do wish Asus would be more responsible with this issue and make the repair process simple. Other than that, I think it is a great device and have been very happy with it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Really good for retro games and AAA games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great! runs a bit hot though.. But honestly one of the best devices i have used. I installed all of my games and loaded up some retro games. Great on the go. Plays modern games at a decent rate.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Amazing Protable Device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is an amazijg device. I was able to play most older AAA games at 1080p with medium to high settings and maintain a constant 50 - 60 fps (like Mad Max, Fallout: New Vegan, Red Faction Guerrilla: Remastered, and many more). Don’t expect to play new AAA games with those settings and achige those framerates, because it probably won’t happen. Snd yes its true. The baterry life sucks. If you do intened to play games at that resolution, then youll need to plug the device in. The 120hz display is amazing, very high quality and looks beautiful. Unfortunatley, i ended up returning mine but only because i would get light headed while playing. If youre looking for a portable handheld gaming mechine, i would highly recommend the ROG Ally, but i hope the battery life imporived with updates.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Must buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. perfect for on the go gaming. and if you want to expand its limits. you have many options if you got the bread. this it basically a hand held pc that packs a punch. you can play almost all your games. from epic games, steam, ea., Ubisoft, blizzard, Rockstar, and every emulator known to man.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
ROG Ally Z1 Extreme
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box model and everything was in excellent condition! The device itself is extremely easy to use if you know about windows. The downside is the storage, but an upgrade to a 2tb ssd will suffice. The SD card slot definitely has an issue, I haven’t used any just to be safe but it burns out your card. The only fix is to send it back to ASUS and they’ll replace the motherboard I believe. The battery when it’s undocked, has a short lifespan of about a couple hours depending on the settings you have. Other than that this device is very fun and powerful for a handheld device. Once you buy a dock and the other accessories, it could turn into a desktop.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 3 out of 5 stars
Good but not good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: great screen, good performance, fairly easy to use other game launchers besides steam (such as battle.net) Cons: interfacing with windows using analogue sticks or touch screen isn’t great (really needs a slide panel like the deck), armory launcher is buggy, battery life is disappointing even when not using turbo mode (<2 hours), and worst - no simple and consistent way to put games to sleep for resuming play (a normal windows limitation). I wanted to like the Ally and balanced the experience of using a friends Deck several times. It just isn’t a strong enough value proposition and the screen isn’t enough of a benefit. Maybe in V2.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendRated 5 out of 5 stars
Best portable PC handheld out!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better performance than my Steam Deck - this runs Windows, but personally, I prefer that! With tons of power settings, you can tune it to get very competitive performance‐to-battery to fit your needs. Runs cool, is light, and has a screen that looks fantastic! ASUS hit this ball out of the park!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend


















