48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9010 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 9,010 reviews
  • Rated 4 out of 5 stars

    Ally is my Ally

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go gaming. Graphics are better then expected, sound is loud and clear, battery doesnt last as long as I was hoping but a portable charger will fix that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld PC!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent console. I have been using it for a month and It just makes my day, battery wise it's kind of bad, but the performance is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog Ally review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus rog is a great gaming system that can run almost all game. It runs full Windows 11. The only downside is the battery life. Other than that, I love this gaming system. It's portable and you can dock it to play on a monitor.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been 4.5 stars but just had a few issue

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pains me to give this 3 stars, ideally it could be a 4.5, but I’m going to get into it here. I have had many gaming laptops, desktops and a steam deck. It seems clear to me that these are fairly cheaply made and software needs work. First the software and performance : the asus software and the easy access to helpful controls is very nice, and overall the interface and controls just on the desktop work great and I like how they have this device set up, especially after using a steam deck I was thinking it would be hard for a windows device to match or get close to the user friendly handheld interface of the steam deck, but I think this device did a great job. However, I am getting simple applications like steam, pcsx2 and even task manager freezing on me currently and it’s frustrating at times. It doesn’t happen enough for me to freak out and contact support yet, but it is noticeable and there is definitely something wrong in the software. That being said, when it’s not freezing, the performance is fantastic and running games off an sd card haven’t been a problem so far. Build quality and design: The materials don’t feel like anything special to me, actually feel like a cheaper plastic than the steam deck, especially the buttons. The sticks and buttons feel very cheap and disappointing, but they work fine. The thermals design seems to be very good and the device feels better in the hands than a steam deck, a little smaller, and doesn’t get as hot. The touch screen works well, but mine has a very small dead spot(or bleed spot?) that you can only see on a black screen, and it’s so small you would never know just glancing at it, but it’s still there…you get it. A huge complaint I have with the design is that the right stick is a little too low where it’s more under my thumb knuckle instead of my thumb pad if that makes sense. So you have an awkward angle to use it, It’s Not a deal breaker but worth mentioning. Another problem I have with the sticks is that they are in a dugout bay which is a dust trap if you work much with electronics, and to make it worse, if you move the stick all the way to one side you can just slightly see through the to the motherboard through the side, so the dust may get inside easier, but I may just be paranoid. Another small complaint is the usbc port not being by itself makes it harder to plug in in the dark. Conclusion: While I love the performance, look, and interface on this device, I had to dock it due to a manufacturing error and just cheaply made components, like of all things to cheap out on, why the buttons!? Overall though I would recommend it at the price if you don’t want to spend over a grand. Hopefully with firmware updates some of my issues will clear up. It is absolutely a pleasurable experience to use this device, when working properly, and I am very much enjoying it.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RhysV,

      We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage.
      For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2306022696-0002) for us to better assist you.

      Thank you for choosing ASUS.
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Handheld Pc

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally is a wonderful tool, a full fledged gaming pc in your hands. It is very useful and enjoyable. Only criticism is when its on extreme mode, and you are playing a game it gets very hot, and maybe lasts about 2 hours. Its worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An awesome handheld PC

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a PC in your hands. Operates well, isnt as heavy as i thought it would feel. Hinestly the only downside to this is the battery life, but that can be solved with an external battery pack. Definitely worth it if you like to game on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Pros And Cons Of The Rog Ally Z1 Extreme

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros and cons: ROG Ally Z1 Extreme — The best handheld gaming PC with Windows. Pros: One of the most powerful handhelds on the market thanks to its AMD Z1 Extreme processor, this is a stellar gaming experience for AAA or even indie titles — and rivals some gaming laptops. Its 7-inch full HD touch screen with a 120 Hz refresh rate Wow! is gorgeous, crisp and buttery-fluent experience, for even the stutter-bug, butter glob game. The ROG Ally is different because of its adaptability. It runs Windows 11, natively supporting a wide variety of gaming platforms, from Steam and Xbox Game Pass to Epic Games (and beyond). When paired with its ergonomic design and light weight, this is a joy to use in long bouts of gaming. One of the most impressive features of the cooling system is that it is able to maintain a consistent performance without overheating. Battery life is decent for a device this powerful, and the option to hook up the ROG XG Mobile external GPU future-proofs it for even more demanding gaming. ASUS has built a handheld beast that sets a new standard for portable gaming. The ROG Ally Z1 Extreme is worth every penny if you're a casual gamer or a hardcore enthusiast.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It is a GAMING PC! Not a console.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair this thing with a dock and a high refresh rate monitor and you got a decent PC gaming set up. I got this device thinking it would be a great companion to my main PC and it surpassed my expectations. The only drawbacks really are the loose feeling analog sticks and battery life. Ordered the Ally X today to see if it completely eliminates my concerns. If you're use to gaming with low-mid graphics settings this would be a fire set up for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome handheld computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, the ROG Ally is pretty good at what it does. This is a hand held computer that runs off Windows 11. You get the opportunity to play nearly any game that runs on windows, but you may not get the smooth user experience thst you’d get with a device that was built around gaming as the center piece. The battry life leaves much to be desired since the highest power mode hsually lends to the “best” gaming experience. One of the biggest perks are you get the opportunity to upgrade the internal storage if you wish and the thermals aren’thalf bad for what it is. The only gripes are the issues surrounding the SD Card reader along with the clubky UI.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think about it before buying it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this console 2 months ago and since then I been Investing money! The console overheat so wasted your money getting an SD card it already burn mine in less than 24 hours… I had to buy an internal memory not cheap at all! Then after that the Right Joystick stopped working out of nowhere!! Now I have to spend more money! Anyways I would consider spending 700 to 1000 dollars on a console that keeps braking and don’t get me wrong I love it but It comes with TOO MANY ISSUES!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dolores B,

      Thank you for taking the time to share your experience with the ROG Ally. We’re truly sorry to hear about the issues you've encountered, particularly the overheating, SD card failure, and joystick malfunction. We understand how frustrating and disappointing that must be, especially after investing so much into your device.

      To further investigate the problems described or to obtain assistance with getting the ROG Ally repaired, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0595" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Everything i was looking for

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is truly a mobile gaming PC. For heavy duty gaming, make no mistake you will need to have it plugged into power or you might get an hour or so on battery. For less graphic intense gaming (indie, board games, etc) you can adjust power and get a decent amount of battery life. I have been able to run everything I've wanted from Steam, emulators and downloads. It can take some tweaking and playing with settings to get graphics and controls working right, but usually telling the program you are using a Microsoft 360 control will get everything working right. The sound kicks butt for such a small unit. Coming from the switch, the difference is incredible. You can get an accessory plug with monitor and USB connection making this a potential laptop replacement. Full windows functionality. I really have zero complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s not to love about a handheld gaming pc that you can play tripple A title games. The pros are you can take this thing anywhere and the performance is amazing. Even the Rog with the standard Z1 processor is pretty good and is a great price. Although the Z1 extreme just a performance beast. The cons to this device is the battery life isn’t that great so you need to carry the charger. I’ve never had a problem with the micro Sd but evidently the fog melts the cards. I can’t say anything about that because o have not experienced this problem. Anyway this is a must buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great system for the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great choice to have PC gaming at an affordable price. More expensive than a console? Yes, but it has more versatility. I don't even use it as a handheld 98% of the time and it plays most games at a high or even ultra graphics settings no problem. I highly recommend, the only downside would be needing to have some knowledge of how Windows PCs work and being able to adjust settings as needed to get some things too run right (usually old games) A minor inconvenience in my opinion.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product, but lots of flaws

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer - I play both console and PC games on a regular basis, but I'm not a hardcore gamer. This is more of a casual gamer's review. With that in mind, I'll say that this product REALLY impresses me, especially the screen size and ergonomic design. I can play on this for hours without my hands feeling cramped or tired, and I like the screen and design much better than other handhelds in its class. *BUT* there are some important things to know before you buy. One is that you can't really play for hours unless you're plugged in. The high-performance mode of gameplay is only going to be active while you're plugged in to a power supply. When you're not plugged in, performance does suffer (it's a slight change to me, but hardcore gamers will definitely be bothered by it), and you also only get about 1.5 hours of gameplay out of it when unplugged (maybe 2h if you're lucky). Another major downside is the lack of ports. There's a headphone jack and it does have the ability to connect via bluetooth, but there is only the one USB-C port. You can plug in devices (I use AR glasses with mine), but you can't plug the Ally in to charge while anything else is plugged in to it. You need a very special adapter to be able to do that (I tried a handful that didn't work, so do research before you waste your money). Lastly, and to some people very importantly, the Ally is famous for burning through SD card slots. I'm not 100% clear on whether it burns through the cards or the slot itself, but so far it seems like the majority of reports say that it's the slot itself. Sure enough, we purchased an SD card for extra storage space, and within 1 week of play the Ally already couldn't recognize any SD cards that were plugged in. I'm not a techie, but it seems like putting the SD card slot at the hottest part of the device wasn't the greatest idea... Anyway, in summary, this is a good product but it DEFINITELY has its limitations, and I would make sure to do your research and confirm these are all OK with you before you shell out the money for one of these!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Virginia S,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the SD card reader issue you've faced and the inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Our goal is to ensure every purchase is a positive experience. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability.

      Allow us to make your experience with ASUS a better one. Based on the issue described, we recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem or assistance with getting the device repaired.

      We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0283" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1051166 Asus

  • Rated 4 out of 5 stars

    Great but not perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that I really do enjoy this device but it’s not perfect. The battery life is bad. I find myself looking for the power outlet or a battery bank all the time. The directional pad gives false diagonal. That will affect you in fighting games. The last is that it uses windows. It’s a blessing and a curse. I like that i can load games from different launchers other than steam but it’s windows so you have to be willing to tinker inorder to get some games to work right. The performance is why I really like this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely exquisite!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG performs perfectly as a pc set up to play pretty much any game your heart desires! Steam games play beautifully! The Xbox gameplay is awesome as well! I do suggest you buy yourself a mini 1TB SD card and insert it into your rog ally ‘lisen’ docking station. You can save all your computer/steam files on this SD card! Have a extra 1-2Tb usb external hard drive plugged into the docking station as well so when you’re docked at home you can plug and play right into your tv through the hdmi. The rog has blew my hair back as a gaming system! I never would have thought I would be playing any game that can be played with a controller on the go.. with the docking station it makes it easy to go from Xbox gaming to instant pc gaming and easy switch back and forth. Thanks for inventing this device!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for breaks at work or traveling

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handheld gaming PC for 1/2 the price of a traditional gaming laptop. This device is not perfect. The battery life is not that great but the performance is on par. Not all games are compatible with the ROG just like the steam deck but more and more are becoming so. You can connect a keyboard/mouse via bluetood. Perfect for those who are traveling but hope theres a plug near by if you plan to use it for more than 1.5hours. No issues with heat like most ROG products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great windows handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome value for what it costs. Being able to play basically all P.C. games while being mobile is great. It powerful on its own for mobile play and then you also have the option for an eGPU when at home and want more power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was open box and in great condition. Overall the product is great, battery life could be better and I prefer steam OS over windows 11, once steam OS is available for this device it will be way better. Overall it’s great works well, plays games with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent little handheld but…

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, as a Steamdeck owner i cam out of the gate with some expectations. For the most part those expectations were met however there are a few things this needed before going to market. One it needs its own software for ease of use. Now i have been using these things for 40+ years. Im talking about the folks who aren’t as familiar. Armory Crate is fine for RGB control but it sucks as a game launcher. Second it needs a bigger battery, if you are runbing this on Turbo mode for best performance, youre only going to get about an hour or so out of it. And thirdly less bloat

    I would recommend this to a friend