Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 11174688
Customer reviews
Rating 4.4 out of 5 stars with 9068 reviews
(9,068 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
to a friend
Rated 5 out of 5 stars
ROG Ally is the Best Handheld Today!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t decide between the different models but after having many years of using ROG Devices, I choose to give it a chance and it’s awesome! Super fast and plays many of the favorites with ease. Additionally, it has no problem playing steam games. Only issue I’ve come acrossed is with Starfield however, it’s a Microsoft issue not a game or device is. With the recent Windows update, if you try to load Starfield, it says the graphics card drivers are out of date but they aren’t. Because of this, the game does sometimes crash. I’m hoping Microsoft fixes this issues as I do love Starfield. Side Note - This ROG Ally was able to play Starfield with no issues other than mentioned above.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Perfect for an experienced PC gamer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A absolutely LOVE this thing. The performance is pretty incredible for the price and convenience. Battery life isn’t great, but I’m rarely playing it away from an outlet. It certainly has all the various quirks of PC gaming, but if you have a gaming computer already, you will be familiar with all that entails. Its definitely not gaming console, for better or worse. Its also rather lightweight, and the controls feel great. I thought it was a little lacking in ergonomics, but an inexpensive case fixed this. I really cant recomment this more for somone who wants to bring their gaming pc with them.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
My go to Handheld
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little device. I use it almost everyday with Steam games, mostly, but also have Battle.net and Epic. Even though it is not the most powerful, it plays everything I want it to, with no problems. Add in AMD Frame Gen 2, and you get a pleasant gaming experience on the go.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Love it but the battery life is…..
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tiny computer! I’m an avid horror game player and I’ve played through RE7 and RE8 with no issues. The only thing I can complain about is the battery life. The battery life is only about 2 hours so not that great for long road trips but good for lounging on the couch and breaks at work.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 3 out of 5 stars
Think about it before buying it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this console 2 months ago and since then I been Investing money! The console overheat so wasted your money getting an SD card it already burn mine in less than 24 hours… I had to buy an internal memory not cheap at all! Then after that the Right Joystick stopped working out of nowhere!! Now I have to spend more money! Anyways I would consider spending 700 to 1000 dollars on a console that keeps braking and don’t get me wrong I love it but It comes with TOO MANY ISSUES!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Dolores B,
Thank you for taking the time to share your experience with the ROG Ally. We’re truly sorry to hear about the issues you've encountered, particularly the overheating, SD card failure, and joystick malfunction. We understand how frustrating and disappointing that must be, especially after investing so much into your device.
To further investigate the problems described or to obtain assistance with getting the ROG Ally repaired, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0595" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Best Handheld PC of 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld PC I've owned so far, better than the Steam Deck. Great connection to peripherals, Windows based operating system allows me to download more than just Steam. Can run Ubisoft and Blizzard clients as well as Epic Games store with no issue. Graphics are one of the bright spots on this device, you're not looking at setting all the settings to HIGH or ULTRA, however for the size and screen they'll deliver a punch. The screen is one of the best things about this device. High refresh rate, increased brightness and easy of use allow it to make gaming very easy.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 3 out of 5 stars
High Capability Meets Challenging Usability
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ASUS ROG Ally stands out as a remarkable piece of hardware, boasting impressive capabilities that are sure to catch the eye of any tech enthusiast. Its performance is top-notch, with hardware that can handle demanding applications and games with ease. The visuals are crisp and smooth, making for an immersive experience whether you’re gaming or handling intensive tasks. However, the device is not without its challenges. One significant issue is the time-consuming configuration process. Setting up the ROG Ally and getting it ready for use is not as straightforward as one might hope, requiring a considerable amount of time and effort. This can be a bit of a deterrent for those who prefer a more plug-and-play experience. Additionally, the machine’s heavy reliance on Windows presents its own set of problems. While Windows is a versatile operating system, it doesn’t always translate well to a gaming-focused device like this. Installing and running games outside of a dedicated store can be frustratingly difficult, especially with the built-in controls. This aspect certainly detracts from the user experience, as it limits the device’s potential and accessibility. In conclusion, the ASUS ROG Ally is a piece of hardware with great potential, boasting high-end capabilities. However, its user experience is hindered by a cumbersome setup process and an over-reliance on Windows, which complicates the gaming experience outside of conventional avenues. It’s a device that could reach greater heights with some tweaks to its usability and software integration.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aaron H,
Our sincere apologies for the problems you have had with the ROG Ally and the inconvenience this has caused you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which will be reviewed by our Product team. Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0317" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Beast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! Plays most games at medium settings 1080p but with amd up scaling you can boost the performance even more. Feels alot like a miniature computer more than a handheld. Fair warning battery life is not amazing. While playing a game like Elden ring I average 45-50 minutes before needing to plug the console back in.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Amazing handheld PC gaming experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do you love gaming on a PC but have a wife and kids?? This powerful handheld gaming PC is perfect for you! The console has been a blast and have been neglecting my gaming rig in the game room and have been playing in bed next to my wife. Is it perfect? No. This system will fry almost all modern SD cards due to the poor heat dissipation around the SD card reader. Does it come with the usual Windows 11 jank? Yes. But if you are used to Windows you will know how to deal with the hang ups.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Well worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device. This thing plays games well especially if your familiar with windows and dont mind the fine tuning of game settings for some of the newer more intense games to run well. The 1080p screen is just big enough to play comfortably while still keeping games looking good both at 720p and 1080p. Overall device i find very comfortable and being a windows operating system its compatible with so many other programs your not limited to what you can play or do on it by the operating system or a specific game store. Only downside is the SD card port problem so id recommend looking into doing the very easy SSD swap for more space and just forget this thing has a SD Slot.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
ASUS ROG ALLY Z-XTREME
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been one of my favorite purchases I've made in the last few years. Although there is heavy competition amongst MSI and Lenovo, such as the claw for example, it has been a pleasing experience. As long as you are willing to make small compromises dependent upon the game you play, (fps, resolution, etc.) it will play whatever title you throw at it as well as AAA games. The User interface is much better in comparison to its rivals. You can find one likely in open box condition, although you should run a full diagnostic test on the model(double check the analog sticks, as they diagnostic won't show up whether or not they work well), as well as buy hall effect joy sticks and a great dock and/or skin for the device for a better long run experience. I recieved a defective unit my first purchase and a death in the family around the time of purchase, and my local BestBuy manager gave me a new model after signing up for membership even though it was an item purchased beforehand. He worked with me very well on this and was very understanding. Know you will make small compromises here and there when buying this and only game for up to 3-4 hrs without a power source. However, if you go into it eyes-open it can replace your PS4, PS5, Steam Deck, and PS Portal. Its a wonderful device. However, you should definitely educate yourself on the basics of gaming computers beforehand. This was my entry into the gaming community, and I am already shopping for the laptop to pair it with. Definitely consider the BestBuy Plus membership for $50/year, as it is a godsend being able to purchase open box items with a 60 day warranty. You wont regret it. Just remember, THIS IS NOT A NINTENDO SWITCH OR XBOX, it is a portable(and powerful) gaming laptop configured in the manner of a controller.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
More flexible than Steam Deck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great handheld gaming PC - be aware that it is running Windows 11, and compared to the slightly less powerful Steam Deck sometimes things require some tinkering to get working properly. The big upside to me is that I can play games that are not from Steam (like XBOX Game Pass or GOG Galaxy) without having to mod or side load extra software. I am able to play Baldur’s Gate 3 at medium settings and it runs very very well. You can increase the amount of RAM the GPU gets access to, and it might even be able to run at high settings with some tweaking. To me, medium settings on the smaller screen look great and it doesn’t require much adjusting.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Best Windows Handheld at an Amazing Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing device. I am shocked that since I purchased the Ally on day one, I have played it significantly more than my Steam Deck. I know there have been issues with some devices but just speaking from my experience, I have already logged several hundreds of hours across Silent, Performance, and Turbo Modes and I have no dead-zone issues and my SD Card and SD Card Reader are perfectly fine. I'm not minimizing those issues, just relaying my experience so far. Also, after the latest BIOS Update to increase fan speed I have noticed only the tiniest increase in overall fan noise. It is till far more quiet than the Steam Deck. If you are into PC Gaming and High-end Emulation this device is just about as good as you can get for the price.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Great piece of gaming equipment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of equipment that straight out of the box can do what the steam deck does a bit easier. You’re able to play Xbox/ epic games/ ea/ Ubisoft games without having to do shortcuts like on the steam deck. The screen is noticeably brighter and colors come out better. The battery life is pretty bad if you play without it being plugged in and the SD card still has some issues. I replaced the SSD card for one that cost $70 and it works much better. The amount of triple A games that you can play is amazing and the current ASUS support system is wonderful. Overall yes it does have some faults, but what system doesn’t? Overall I would highly recommended this.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Almost Perfect Handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this on sale open box over the Steam Deck because it is significantly more powerful, and the size is still compact unlike the Legion Go. The 120Hz VRR display is great and the storage can easily be upgraded with a large 2280NVMe SSD (I put a 2TB in mine). I tested the SD card reader and mine is already fried so be mindful of that, but it's not a feature I cared about. It runs games like Cyberpunk 2077, Forza, and Starfield with ease. Windows takes some getting used too on a device like this, but Asus's software makes it a much better experience. Very happy with my purchase as I've finally found the handheld that meets my needs.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Great windows handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome value for what it costs. Being able to play basically all P.C. games while being mobile is great. It powerful on its own for mobile play and then you also have the option for an eGPU when at home and want more power.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Great gaming device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design, right size and weight. Performance better than I expected. Windows is not the best OS for this form factor but with Xreal glasses and Bluetooth keyboard this becomes a very decent desktop computer. For retro gaming this is a perfect platform. Emudeck handles most of the heavy lifting. Battery life could have been better but I am more than happy especially since I carry a 65W batter pack with me which doubles the play time.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
ROG for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is very capable in running games that are AAA titles as a handheld gaming PC. The ease of use with ASUS armory crate and the side toggle menu that allows for quick access to settings is very convenient. The only real downside to this device is its battery life when trying to play games at a higher wattage and resolution. Besides that, this handheld pc is a game changer just for the sheer ability to games that are equivalent to high end consoles or better.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
Superior to the steam deck in almost every way
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The performance this pushes out is insane, leagues better than the competing steam deck. The controls feel great but I have to say the analog sticks feel a little sensitive they're not as stiff as the steam deck's but still work good. The screen is miles ahead of the steam deck and the 16:9 display is more fit for games as some have trouble with the taller aspect ratio. And coming with windows instead of linux means compatibility with every game you own not just a few.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 5 out of 5 stars
Incredible performance in a small form factor
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the LG Z1 Extreme Ally. Plays most titles at an acceptable level. The Nvme drive was too small so upgraded to a 2TB model. I recommend a dock and carrying case, as it is nice to be able to prop the device up on a table top. I would recommend the OG model over the X to save yourself a few hundred dolllars.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend


















