Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$462.79
Save $187.20
The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9085 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 9,085 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great handheld gaming device

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super useful device for playing indie games and helping clear out your backlog of older AAA games. If you're more technically inclined the ability to stream to it from your main gaming PC is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    For the average consumer it’s solid

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ally and I don’t see what the problem is. I know a lot of people complained about the performance but for the average consumer it works perfectly fine for me. I have no issues playing Spider-Man or assassins creed odyssey. Yes it’s battery life isn’t that great but that’s why we have battery banks. Overall happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Asus Rog Ally

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review of the Asus Rog ally. I genuinely enjoy using it for gaming. The storage of only 512gb had me a bit worried due to my extensive library across Steam, Ubisoft +, Epic, and xbox game pass but the m.2 is upgradeable to a 2tb M.2 nvme which comes in clutch and you can also add a micro sd card for expandable storage. The resolution of the screen Full 1080P with a 120hz refresh rate is absolutely amazing. I tested it our playing Marvel's Spiderman and Sony's Day Gone and I was truly impressed. The Asus Rog ally comes with 16gb ram so it's able to handle majority of triple A titles, and you're able to multi task. If you're willing to purchase a dock which there many available on Amazon from various manufacturers then you'll be able to connect the steam deck to a monitor and or tv screen for larger screen options, and you're able to connect various accessories to the dock such as external storage options, keyboard, mouse, controllers, etc. You have access to windows and the windows stores for various applications, this beauty is literally a handheld pc. Worth the buy in my opion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ROG Ally

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering between Steam Deck and ROG Ally, I ended up buying this. The machine is amazing. It can even play some demanding games really well. Only downside is the battery life. 1~2 hours is maximum time it will give you. However, I mostly play from home and no more than 2 hour so doesn't bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 2 out of 5 stars

    White screen (reurned)

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much of a review person, but i thought this would be important to write out for the next person thinking about buying an Ally. I was so excited about this device for many reasons. I chose this over a steam deck and waited for it to come out. I got it, opened it, and turned it on. I waited 5, 10, 20 minutes for the ASUS symbol to go away but i wouldn’t. I hard reset it and it did the same thing. After the 3 rd try, i finally got it to start up past the loading screen. The problem i had now was that it was a white screen & nothing was popping up. I turned it off and on 5,6 times but kept getting this white screen. I shut it off and connected to power for the night. I then went and did some research, but there isnt much out there just yet. Reddit was the most helpful (per usual), but since its only been out a month or two, it was more of a working forum than solution based. The next morning i got up and turned it on. To my surprise, it booted up and let me set up windows. I wasnt going to question it, but i did wonder if that white screen was goibg to become a concern. I downloaded a few games to try after the setup an optimization. Maybe it was just the games i was playing, but it wouldnt recognize the joycons in game. One game i tried playing was 2K 23 PGA - just wanted to see visuals and how it ran. When trying to pull back on the joycon to swing the club, it was just a cursor… no matter what i did, the game wouldnt recognize the difference between a cursor and a club. I backed out of the game and turned it off to run errands and do some more research to see how much of what was happening was user error vs console. When i came back i continued to get the white screen. At that point (24 hours into owning the Ally) i decided to return it. Im a PC gamer and canwork with windows (and all the challenges) pretty well. This, however, was not that. I couldnt play the few games i tried, white screened more times than i can count, and did a good amount of research in a small timespan (to which reddit was more helpful than ASUS). I loved the graphics, the iconic ROG performace dashboard, the quality of the build, and the fact that i could download almost everythibg i wanted + use it for netflix on flights… all in one package. However, many of the basic functions that youd righfully expect a new system to have/work, did not. Overall, the ally is heading in the right direction. Once they can figure out how to make the consol run, theyre in business. P.S. When i returned it at Best Buy the next day, there were six other open allys on their return shelf. I hope this helps someone whos debating their next generation handheld purchase. Shout out to all the reddit people who take time to help their fellow gamers, we appreciate it

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valentino,

      It is really unfortunate to hear about your disappointment with the ROG Ally. Please accept our humble apologies for the inconvenience caused. This is definitely not the kind of quality to expect from ASUS products and it is not the norm. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. We understand that you have returned the unit, but we will forward your feedback to our Product team for review. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0101" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A bit of a PITA but worth the effort

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system works great, but the setup is rough. You have to go through many system crashes and re enter the same information over and over. Once you get the system updated then it works very well for such a small computer. I use with a 65” HDTV so screen size is not a problem. The onboard 7” screen is clear and easy to use but I am old and can’t see small stuff so well. All and it was worth the money.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Sd card reader

    Rated 4 out of 5 stars

    A must for travelers or stay-at-home dads

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides all of the SD cards failure to read and pour battery life it's a pretty beefy machine worth the 500 that I paid. Also the memory expansion price is ridiculous will not be upgrading anytime soon for 1/3 of the price of the unit

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love it! everything that i expected but even more! its a little computer i can take everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    This thing is a beast

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played 20+ games on the ROG Ally so far all at 1080p 120hz with high and low settings advertising around 60 FPS. The quality and screen of this device is amazing. Yes there are some flaws but can all be addressed with software updates based on my experience as a software engineer. Very happy with this purchase and excited to see what they do with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good try Asus

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is really cool was hoping for alot sense it had AMD iGPU. Was a little disappointed. When ever I tried to use it it froze because of windows and memory issue i’m guessing. And the one demo I wanted to play in it kept crashing FF11 benchmark (that can run on a potato) and every time i ran it on high kept getting directX 3d crash. Installed direct X make it work on low setting not high. I think it needs a switch to make it use the controller as just a controller when your gaming as well. Still hoping for my handheld PC. I feel like its the netpicky market your going to sell this too and it’s just not there yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Screen of champions

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous, silky smooth screen. Runs OW2 at 120fps with FSR 2.2 upscaling 720p to 1080p at medium settings. I got the official dock along with a razer blackwidow wireless M&K to take advantage of the unified usb dongle. No regrets! Takes a little tinkering to max out FPS in certain games but runs like a champ, especially in turbo mode plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent handheld windows computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I have had it for quite a while. Never had any issues. It compliments my steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lives up to the hype

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge fan of this thing. It has the specs to handle all the xbox gamepass, epic games, and steam games that I've thrown at it. I haven't played my steam deck or switch very much since i got it. The biggest downside is the battery life. You have to keep a battery pack close by if you want to play more than a couple hours at a time untethered.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but lacks in some areas.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly impressed with the quality of gameplay on larger and demanding titles like Lies of P but it seems like while they excel in gameplay they lack a little quality hardware. I had my device for 2 weeks before I had to send it in for repair due to the thumb stick being broken and locked the cursor dragging left making it useless for gaming. I bought it because even though I have an up-to-date PC I miss the casualness of a console and this very much hit the spot and would be terrific for travel, even though the battery life is terrible. I am looking forward to getting it back and would not discourage buyers but suggest a reasonable comparison between the options available, steam deck, claw and whatever might come next to see if it would be a better fit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good item!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Ally ROG!! The graphic card is amazing!! And the employees at the Ankeny Iowa store are friendly and helpful!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device. Handles everything I've thrown at it like a champ. Amazing speakers, crisp screen, solid build quality. The only issue was wobbly analog sticks, but I looked up a fix online and fixed it easily. Overall a great deal considering I also got it at the open-box price, and it was basically brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best Handheld Pc

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for just that, a handheld PC. The rog ally is perfect for a pc on the go. I plug in at work and it runs games great. If youre looking for more of a streamlined console handheld and not great with windows. id go with something else like a steamdeck. But the Ally is powerful and will run any game.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Impressive little machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great machine for on-the-go gaming. Only big drawback is the battery life but its worth keeping a battery pack with while you are out and about. Plays all my games I want great. Also can get loud fan-wise but can be tuned out.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Too powerful for its own good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it's a very good machine. It is a portable PC and it played all my Epic games and Xbox Cloud games. It gets really hot. It wiped out my microSD card because of how hot it was running. Can't wait to see the next version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product literally can play whenever I want battery life isnt that good but I bought a power bank and it works great

    I would recommend this to a friend