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Customer reviews

Rating 4.4 out of 5 stars with 9085 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 9,085 reviews
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mostly amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing gaming handheld. Every game ive tried on it worked and it has amazing preformace. The only two things that are not so nice about this is the battery life and the storage if your going to be playing aaa games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on the go. Great performance on double AA titles and indie games. I use it everyday, and as a father of a toddler, the ROG ALLY is my go to whenever i get an itch to game. The portability allows me to game while watching the kid. Awesome buy’

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great portable handheld pc

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate device, performs better than my gaming laptop and extremely convenient when you have kids and can’t sit at your desk and game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Good system but bios current flaws with heat issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heat issue on turbo mode from bios update which lead to ssd overheat in the process what lead to bring back but the device itself and concept is great! Once out for bit longer and main issues are resolved then will probably repurchase again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    A steam deck killer for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. 0 sd card issue. 0 speaker issue. Intuitive game setup. I loved that this was windows over my steam deck with linux and proton this and update this proton for this or that bleh! If you can run a pc this system is fantastic. Better screen. Better processor. Better gpu. Better memory. Better ssd. Easily worth the extra money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ally extreme

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this one is awesome to play all sorts of games on. Get it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for people who want to ticker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving having the Ally. It has a very powerful performance with its different TDP profiles. The face buttons feel mushy in a good but the sticks feel kinda loose which I don't like but I haven't had any dead zone with the sticks. the D-Pad feels really good and works well with 2D games and works well for fighting games. the triggers feel excellent and the RB and LB buttons feel better than the steam decks. My only reason for giving it 4 stars is because of the software. Asus does a great job with it but Windows just doesn't feel like it was meant for a handheld but here is where the fun can come in. Because its windows there are so many things you can do to fine-tune the experience. From fine-tuning the TDP with manual mode to setting up controls for games you wanna play in armory crate is awesome. If you are someone who loves to mess with settings and discover things pick this up today!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great. Way, WAY more power thans Steam Deck. Battery life is poor but no worse than Deck in reality. Being able to use Game Pass, Epic, and other stores without any hoops is a great feature. All-in-all a great device especially for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My go to device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device,powerful to play almost any game, this is not the switch so at times it takes a little playing around with and battery life is not great. This is my only go to gaming device right now.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Soso. Ok for gaming on the go.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this. It was ok but you have to do a lot of tinkering with it to get a lot of games to work. First off the size is ok its a bit bigger than a Nintendo Switch. It is technically portable but the battery life is terrible. About an hour and a half max even playing simple games. My kids like playing Among Us a fairly simple game. They could play it on the phone for 5 to 10 hours but in this its still 90 minutes max. Second after a bios update it got real glitchy. That combined with the low battery life made the decision to return it pretty easy.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Paul A,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0404" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Fantastic handheld pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ROG Ally. I have ot and a steamdeck but i find myself going to my ally every singe time i go to play something at work or on the go. I carry both with me but the ally just looks and plays games so much better not to mention it does everything any other pc could do. It really is a pocket pc running on windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Playstation portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold out everywhere else was able to snag this and very happy with my purchase good device to take on the go just make sure you have a good wifi connection on both ends or it wont connect but feels really good in the hands and not heavy and the screen is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    ROG Ally = Gaming PC + PS5/X-Box + Switch = WIN!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my absolute favorite new tech gaming device. I have a PS5 and have not been able to play PC games for years due to having a family. This device now allows me to play both PC titles *and console titles...and being able to do it all MOBILE? I mean, come on. This thing is a powerhouse gaming PC that I can dock to a monitor, mouse, and keyboard anytime I want to use it as a PC or to more easily download or configure it. But when it comes to gaming, hand-held all the way! I really do love this thing. Only BIG advice to any prospective owner is download the software called 'StarAllBack' to change the terrible Windows 11 interfaces back to Windows 10 styling. Besides that? This thing is 10X worth its wait in gold! As far as accessories: Yes, I do think you should purchase a larger HDD to fit more games. Get yourself a 2TB HDD. There's more and more cases as well, which I do also recommend. Also recommend getting a 'dock' so you can use it as a desktop PC or plug into your TV more easily.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Avoid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is just too small for portable gaming now a days. the bezel is huge and the performance and battery life on this thing just are not up to par

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JaredB,

      Thank you for sharing your experience with the ROG Ally. We are sorry to hear about your concerns regarding the screen size, bezel design, performance, and battery life, and we sincerely apologize for the disappointment this has caused. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.

      Please rest assured that your feedback will be passed along to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0634" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Exceptional

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is comfortable and easy to use. It performs great and has no problem running most games. HIGHLY RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    hell yeah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. It plays most every game real well, it feels really comfortable in your hands, I've been extremely happy with it. Biggest downside is the battery. Playing it on the max settings, you might be lucky to get 90 minutes on the battery. Much more on the lower operation modes, but be prepared to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 4 out of 5 stars

    Has potential but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, portable, good looking with a built in finger print reader and excellent screen. However, the well known Micro SD overheating issue along with my unit frequently freezing made me return mine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Fun for any gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the sd card issue, the device runs great and is extremely fun. Got me back into gaming. Easy to use and portable even for its size. Have a 2 yr old and gaming has been hard but this has allowed me to game with the little time available. Recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually surprised how well this runs games, I have played pretty straining games and it runs great. Speakers are good quality and can get loud. Doesnt get too hot while playing and the fans are quiet. Screen is very vibrant. All around great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG ALLY 7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its getting a 4 star because when it turns off some times to get up and going agian takes for ever and logs me out of my accounts for no reason,but when its up and running it does an amazing job

    I would recommend this to a friend