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Customer reviews

Rating 4.4 out of 5 stars with 9085 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 9,085 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful handheld, plays most games at decent settings. Good screen and comfortable to hold. It’s a very good option now with the newer versions costing a lot more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ASUS ROG ALLY is a beast of a handheld!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG ALLY is quite literally the best bang for your buck handheld, by far. I picked up a 2TB m.2 to swap the original 512GB and was quite impressed at how simple and straightforward the installation of the drive was. Alao, the reinstallation of the operating system was very simple and straightforward as well. Man, I primarily use it for retro gaming but works well with my XBOX Game pass. I can't stop talking about this device. I highly recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this for a good week now and i gotta say I absolutely lovw this thing. Ive had no issues with it at all. Plays my games great but i havent played every game so be warned. I was on the fence about getting a SteamDeck and I saw this was announced so I thought id wait and take a risk and boy am I pleased. I already loded all my games and emulators on this guy and Im happy I went this route. Other than my nintendo switch this is my first handheld pc and I am completely satisfied. If youre like me and are new to this area you wont be disappointed with this device. Some games will need adjusting but unless you have a beast mode PC you might already be use to that. If you dont have a gaming pc already youll be learning how to adjust settings which isnt that hard but watch a youtube video or two and youll be just fine. This is my go to travel companion now and I leave my switch at home. I fly frequently across the US so I have alot of time at the airport to play. I would recommend this to anyone looking to get into the handheld arena. I havent tried a steam deck but I prefer the full windows on my device. No issues and is updated frequently.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great performace, terrible battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performance is great for a handheld, but the device is limited by poor battery life.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Andrew,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the limited battery life you’ve experienced. To help address this, we recommend reviewing the troubleshooting steps outlined in our FAQ. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can further investigate or assist with a repair.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0618" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/ Asus

  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Asus rog ally EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good runs most games and havent had any problems what so ever. Controls are pretty easy sometimes you need to do some key binds but other than that super simple. Battery does die pretty quick if you have all the settings turned all the way up but I just keep mine plugged in

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Beast of a handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance. Can play anything I throw at it. This is subjective, but I much prefer the ergonomics and buttons over the Steam Deck. Battery life sucks but it is to be expected from a device with a 40Wh battery than can reach over 40W of power usage in turbo mode. Would recommend to anyone that can actually use windows.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fun tablet style computer. Not Enough ports.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift. It’s great as long as you keep in mind that this is a tablet with a controller strapped to it. Runs games well but battery life is short off of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prob still One the best handheld pc you could get even after the release of the Xbox rog especially when you install the Xbox full screen experience that is the main selling point of the Xbox rog

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good deal when $500

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only achilles heel of this device is the storage capacity. 500gb is not ever sufficient, however you can upgrade the storage to 2TB for around $200. However, you’d might as well just get the upgraded model for $50 more on top of that. This device is for people who want to play games that have downloadable addons or run third party anti-cheat software like Destiny 2. The Steam Deck cannot support anything beyond the base games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm surprised at how great the ROG Ally plays games. The included 3 month game pass ultimate ensures you'll have games to play before you decide what games you'll want to spend money on. Battery life is a bit short depending on game but it charges pretty fast even while actively playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    ROG ALLY; Better than the steam deck?

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally i believe the Ally is superior to the Steam Deck in numerous ways. People that just want a gaminf console should probably grt the dexk, but people who want a portable gaming computer should defintely side with the Ally. The screen is so so much better and the better graphics processor is noticeably better as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best handheld since the Gameboy Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. It is everything you need it to be. It's a portable console, laptop home entertainment system all in one. I do a lot of flying and I love that I can take it with me and use it everywhere. I know the steam deck can do a lot of the same but the Ally is a portable PC. You won't regret buying one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful handheld

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really impressive that this little device will run nearly anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love this device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been heavily enjoying the ally since receiving it. Playing anything I was anywhere is great! I know some people are complaining about windows but i haven’t had any problems personally. Just a tip for some, the back left button and up on the d-pad will pull up the keyboard. Back left button and down will bring up task manager.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Portable Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always leary of getting the steam deck since at base it only interfaces with steam. Well this allows me to play everything from Steam, Game Pass and even DIABLO 4 out of the gate!! Battery life is NOT great even at 15w 1080P but i still love this thing and enjoy being able to play PC games on the go or even on my couch.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the size, portability and premium feel of this handheld pc gaming device. Asus has continually been pushing updates out to improve the software experience. After returning the Legion Go due to the shoddy software, the Ally is a much better device for gaming on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance for the cost

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As handhelds go I love it. I am an over the road truck driver and i play it every day. Graphics comparable to my newer xbox, great ergonomics, nice screen. I love it. Only conplaint is the low battery life but i play it plugged in 99 percent of the time so its no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Way better than the Steam Deck.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The title says it all. If youre looking to play PC games on the go, than this is what you want. It can do everything the steam deck does and more. Battery life is kind of meh, but its a litteral laptop that lets you play PC games like its a switch.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    They are wrong!!! This is a real gaming PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a handheld gaming device. This is a powerful handheld device that plays games. With Windows 11 and Office 365 cloud sync, I leave my laptop on my desk grab this and I can work then game, game then work u get the picture. I work in IT security and use both Mac and Windows along with my tools these laptops makes my bag very heavy then the power brick for the gaming laptop easily over 25lbs. I grabbed this my backpack feels like air now. If you are a bit on the Geek Squad of things. (Shameless plug lol) I have a Doc that allows full 30 honestly this can take over as a daily driver. I render a video faster on the Ally than my Mac Book Pro. Crazy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent performance in all the games that I have tried from the steam store, gamepass and epic, both in portable mode and connected to a dock, the battery lasts about an hour but charges in half that time, the joysticks are not good for shooters but being a pc with windows 11 it has compatibility with xbox controllers

    I would recommend this to a friend