Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 12336328
Customer reviews
Rating 4.4 out of 5 stars with 9085 reviews
(9,085 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
ASUS ROG Ally is a strong performer.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such an amazing performer. So much better than the other options out there for quick on-the-go gaming and that is without compromise. I think if I were to travel for business I would take this for use on the plane, and as my personal device. I usually take 2 laptops with me but not anymore.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Yes it’s a handheld pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For anyone that keeps asking it’s a handheld pc, yes it can connect to a monitor you just need the docking station. The speed is ridiculously fast and the graphics is amazing like only handheld that has a 1080p not even the steam deck. I play it every where on my break at home road-trips on the plane
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 5 out of 5 stars
Great Handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with it so far. It’s really not as hard to use as some people say and so far has played the AAA games I’ve tried to play very well. Battery life is my only real issue, I’ve been playing persona 3 reload and it lasts for about 1.15 hours.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend Rated 4 out of 5 stars
Great idea, screen too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product but the screen is too small for most of the games I want to play on it. I ended up returning it for that reason. I did need to adjust the power settings because I was having issues with Spiderman occasionaly freezing for about a minute. I would definitely only get the Z1 Extreme version, the extra cost is worth it. Buy open box if you can, I have it from a good source that nearly all the open box options for this item are in near perfect condition because they are customer returns mostly because of the customer not knowing how to adjust the power settings to fix the freezing problem.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Definitely better purchase than the steam deck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device definitely has some heating issues and sometimes has some performance problems, but with a few updates everything got fixed and the device works great
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life, Heat dissipation
Rated 2 out of 5 stars
Returned mine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre-ordered mine, but unfortunately I've had to return it. My device was faulty- didn't read memory cards correctly, was overheating and battery life is a joke. Screen is great, general quality is ok. Bestbuy manager was not very nice. Didn't want to return money for faulty device, after a while of unpleasant talk offer store credit... - that why my rating is lower.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear PatrykZ,
I'm sorry to hear that you are experiencing multiple issues. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit, but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2306018122-0042) for us to better assist you. Thank you for choosing ASUS.
Best regards,
Schottky
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 4 out of 5 stars
Great but sd reader is not good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great graphics and great gameplay but like most users of the platform my sd card reader has problems within the first month hope they will fix this problem with future devices.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 4 out of 5 stars
Almost 5 stars!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this device. Plays all my pc games with great performance! The battery lasts about 1 hour when running Ultra settings and turbo mode so that might be the only reason it doesn’t get 5 stars. Otherwise just plug it in when you need to.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 5 out of 5 stars
Great Piece of Hardware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a fantastic device. Runs any game I’ve thrown at it, including some that had difficulty running on Steam Deck. The SD card issue has hit me, unfortunately…but I expect that to get ironed out.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Next Gen Console!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This console is impressive. It feels like a really next gen console with a lot of power! I can also say it’s a gaming laptop replacement. Asus just needs to make a better dock and more accessories. A lot of power + Portability + Game Pass + PS Now + Steam + a lot more!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 4 out of 5 stars
Portable gamer's device of choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays any game that windows can play which puts it ahead of the Steam Deck. Battery life could be better and a few bugs which most new devices will encounter. Portable entertainment device for the avid gamer and a full windows experience.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend Rated 5 out of 5 stars
Optimize to get full potential!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit, pretty powerful once optimized (1080p not needed for this screen size). Gotta love the RGB too!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend- Cons mentioned:Battery life, Storage capacity
Rated 5 out of 5 stars
Great system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am impressed I’m using it more than I thought I would using it for Starfield and fallout games mostly only down side is battery only lasts about 30 minutes so might not work as well for long flights? And storage space, games are getting bigger so more storage would have been nice
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Cons mentioned:Battery life, Sd card reader
Rated 3 out of 5 stars
Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Ally, however, the issues with the SD card slot took a star away. The slot is right beneath one of the heat sinks and got fried, im pretty sure my slot is non functional as it keeps running into disk read errors on steam. Thankfully the SD card itself seems okay. I will just have to upgrade the on board SSD to a 2TB model. The second star was taken away because the battery life is lacking, however the form factor is easy to take anywhere and the charger is portable. Hopefully theyll release a battery upgrade kit which I would be happy to purchase. All in all solid handheld PC. Hope they release parts cause this thing seems super repairable.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciated your feedback on the ROG Ally and would like to apologize for the performance issues you're having with the product. This is not the kind of experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand.
Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. Please verify if you currently have the latest BIOS installed:
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
BIOS Update for Windows
Version 323
12.15 MB
2023/07/20
If you already have the latest BIOS version installed and you are still experiencing the issue please provide us with the following information:
1. SD card brand and model
2. SD card capacity
3. SD card is first-time use?
4. SD card work on other devices after failing on the Ally?
5. Thermal profile usually used > Silent / performance/turbo/manual
If manual, please provide us with the fan curve.
6. How much storage capacity has been used on the SD card
To further investigate this issue, we would recommend that you send the device to our repair center for further inspection, and kindly include the SD card if you are comfortable doing so. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0093" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Just buy it. (Z1 Extreme edition)
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably one of the best purchasing decisions I’ve made all year. It’s been able to play anything I’ve thrown at it. The screen is beautiful and VRR is a god send. Supports Gamepass, PS+, Steam and much more! Pick one up while it’s on sale. It’s an incredible value.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 5 out of 5 stars
Gaming on the go
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new favorite gaming system by far. The portability makes it easy to throw in your bag and game on the go. Only gripe I have is battery life could be better but other than that it's an awesome device for the price. Make sure to buy the Z1 extreme version.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Cons mentioned:Heat dissipation, Storage capacity
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it every card I put in to it for extra storage was fried and it seemed to over heat pretty easy
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NAxEducation,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306018106-0611] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
A Must Buy!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is awesome, it’s light weight and very capable of handling everything that you throw at it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Found time to play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ROG Ally. I enjoy gaming but find I do not have as much time to play at home on a PC or console. This brings PC gaming with you in a portable format with decent PC performance. It is not a high end game PC, but it is decent enough to run most games at mid/lower settings very well.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 4 out of 5 stars
Rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a useful device if you wanna play games while you're out. It would be helpful if you keep it plugged in because the battery does run out pretty quick
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend


















