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Customer reviews

Rating 4.4 out of 5 stars with 9085 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 9,085 reviews
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 5 out of 5 stars

    This device is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device. The only issue is the storage and battery. I upgraded the storage to a 2TB ssd and it’s amazing. When looking at this product please know this isn’t a console it’s a computer and for a handheld computer it’s truly amazing

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase that I made, stunning screen and controls, just the battery drains quickly with AAA games

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    The hand held king

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb gaming experience. Playing triple A games on the go is a blessing. I have a very busy schedule so the only way I can game sometimes is on a portable device. It’s more than worth the asking price. Phenomenal display, great refresh rate, armory crate is pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power in your hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device!! much more powerful than the steamdeck and loaded with features. Your entire Pc arsenal of games is at your hand. The biggest downside is the battery life but in all truth this feels more like a handheld laptop than a handheld console. Still, I would highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty cool stuff, but.......

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Ally is a interesting device with a great deal of potential. It a full windows 11 experience. Unfortunately it's stuck between being a hand held gaming device and a PC. The Ally doesn't know exactly what it wants to be. Playing the menus will give you better performance, and battery life. You really need to come at this as a PC first and a hand held second if you want the most out of this. You can't treat this as a Steam Deck because that is a different beast all together. You can approach it as a gaming device first and some people are forgetting that. My biggest complaint about the Ally is the battery is garbage. There is some other nuances with the device that can be fixed with firmware updates. Overall I've enjoyed my time with the Ally.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 4 out of 5 stars

    A great handheld could be better though.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product AAA games in the palm of my hands. They could have doubled the ram and had a better battery and larger storage option on purchase but all in all I love my ally

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Amazing performance out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is amazing handheld device that can play variety of games on the go and keep them look amazing. The screen is absolutely gorgeous. Performance of this thing is crazy and its the only handheld device with vrr, which in my opinion is absolute must have.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a hand or want a hand held this thing is a beast. Cyberpunk 2077 1080p on med settings and fsr balance, i get consistent 35-40fps. I can drop it to 720p and get around 55fps. If you tweak this right and run at 15w, it handles almost anything at playable frame rate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming PC in your hands with Steam and Xbox.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 4 weeks. Great system that at first felt a little complicated, but now it's super easy. It's not just a console, but basically a gaming PC in the palm of your hands. I bought the HUB to plug the unit in and then use HDMI to connect to the TV. I play Starfield, Halo, and many other games. Starfield I've got running at 40 - 60 fps on medium graphics setting which looks much better then those playing on the Xbox. The best thing about this is you can play Xbox games and Steam. Just make sure to get an Xbox controller which I find aligns really good with this. If you are a gamer - note PS5 controllers will not work with Xbox app - although will with Steam (I learned this after such a headache not understanding why it wouldn't work despite being synced). I highly recommend this - it's terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall really great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Ally is really cool. It plays game surprisingly well, and is super versatile being a windows pc. Just wish the battery was like 50% better, but it's still a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Device. Little difficult to navigate windows

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a steam deck before I purchased the Rog Ally Z1 Extreme. The device and game performance is 5 star but Windows is a little difficult to navigate (especially with the automatic mouse mode not working properly). The Armory Crate software has been getting better but still not as easy as SteamOS is for the steam deck. Once Asus releases AFMF drivers, the Rog Ally Z1 Extreme should be an absolutely amazing machine (AMD's version of Nvidia Frame Generation). I did have a MicroSD card die, but that may be because it was a low quality drive. Testing with a high quality Sandisk and has been fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recomendado

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming handheld ever. La mejor consola portátil que hay en el mercado.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great handheld console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand held console. I was able to play the games that i like without my laptop that i usually use. Definitely can use a lot o the gaming apps as well to play your games from. Definitely recommend this console if you want to play your games on the move.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Love mines got it when it came out at Best Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ROG ally Z1 Extreme.... I also have the Lenovo Legion Go (Best BUY AND) The ROG ally X. I recommended this especially of you are trying get both plus the x and leave on docked to act as you're hone set up and use the x to travel with cause the micro sd works unfortunately the only gripe is that the Z1 Extreme Micro SD doesn't work but the internal memory can be upgraded. Check out my boy King Cato in youtube or kingcatothergamerfgc on tiktok he streams with all of em

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good product but missing things

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Ally open box. Works good but did not have the original charger. Barely was able to hold a charge in the beginning. Had to buy one on Amazon. Works good with most games. Can get choppy at times for AAA games that require you to run on turbo.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Joe W,

      We sincerely apologize for the issues you've faced with the ROG Ally and for any inconvenience this may have caused you. To troubleshoot the issue you're experiencing when gaming, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0564" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    King of the handhelds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed up to my expectations, screen fps is unbelievable. Only thing keeping this device from getting a 5 star is battery length. If you want top performance you will have to leave it plugged in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, worried about Asus

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worried about SD slot problems and ASUS warranty issues. I get bad lag and every now and then when browsing. Great for low price though!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product, Great Value, Ease of Use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It runs wonderfully whatever game I play (after adjusting setting of course). I play a lot of Steam games on the go and this allows me to play them easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good but battery performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing, runs all the games with little to no trouble, could work on the battery life but it’s first of its kind, looking forward to future models with improved battery performance

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Screen quality

    Rated 5 out of 5 stars

    Excellent steam deck contender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming portable device. I also have the steam deck and this one beats it. The screen is the best part of the ROG! It's also compatible with more games without fiddling. The ergonomics are a bit worse than the steam deck. Battery life is as expected. The sound is amazing.

    I would recommend this to a friend