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Customer reviews

Rating 4.4 out of 5 stars with 9085 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 9,085 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    asus rog ally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all in all i think its a sturdy solid device, it plays most AAA tittles well. i would not say excellent because as one other on this review said it could be better. not by a lot but it could be a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancée's birthday. Incredible that just because it was used the price went down by several hundred dollars. I will say the product itself is prone to overheating so I would replace the backplate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Well Rounded Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The olny complaint is battery life it totally sucks and the price could be a tad bit lower than it is but the systems does wonders i play VR games off of it and everything pc, steam, GeForce,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just pull the trigger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I’ve always had an appreciation for mobile computing and mobile gaming even though I hardly ever go anywhere. Some people say windows 11 is a detriment to this device, some say it is its greatest asset. I believe the truth lies somewhere in between. The bottom line is this….I can play pretty much everything in my steam library and what’s more, I’m not limited to only steam games like this devices competitor. Yes I’m aware there are workarounds for that device but on my Ally, no such workaround is necessary. It’s a gaming pc without a keyboard and mouse with a high refresh rate display. Which brings me to my other favorite feature. That display is gorgeous. It is pricey, no getting around that but hey what even is money anyway?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Almost perfect...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's working, it's fantastic and would be the best gaming handheld. BUT with the many hardware issues, SD card reader and joystick issues, it still needs some time to sort things out for it to be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very capable handheld pc!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for almost a month now since the release and im very happy with it,i love the preformance and the 120hz display! A real game changer for gaming enthusiasts,however im always having to be next to an outlet when i use turbo mode as the battery drains rather quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Superb handheld device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much runs everything I throw at it. I got it when it was on sale for 500$. Worth the purchase. Bought myself an 2230 2tb (130$) and a mod case (32$) (for extra cooling). The battery is the only issue, before you know it you need to charge (time flies when you enjoy something). But with the extra $ I bought a power bank (60$) lol. Almost the price of the ally x in total but... I got double the storage (of Ally x 1 TB) and much faster speed plus I can connect other things with my new power bank. I'd wait for the sale or go straight ally x if this one is not on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Mac User approved…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Mac User, having a portable windows based device is a godsend. While having to work through a free updates and driver issues the ASUS Rog Ally has been amazing for me to play games. It’s so convenient to also play while lounging in a recliner or bed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Gaming Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics; gives benefits of gaming without having to purchase expensive laptop or being tied to a stationary console. .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The ally is my gaming ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for on the go gaming. Plays any and all games I've played. BG3, madden, Diablo 4, the list goes on. The battery life is about 2 hours on 1080p 120hz but it looks and plays amazing. I recommend buying am aftermarket m. 2 for 2tb as 512GB isn't much space.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid device, well worth the reduced price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small screen and less than stellar battery life but power is there and device is light and easily portable. Just wish it didn’t have the rog “gamer” look about it quite as much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Massive steam deck upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly perfect, very powerful especially coming from the the steam deck. Takes a little tweaking to setup. SD card reader has issues, but it doesn't matter since I upgraded the internal SSD. The screen is amazing and VRR is a must have now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job on this handheld gaming system, smooth graphics speed and controls. It's a mix of gaming and a mini PC. Gets a bit warm during some games you play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    A powerhouse!!! But still pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays diablo 4 with ease! Maintains 50-60 fps at medium setting while plugged and running on turbo. Also you can use it as a personal heater lol this unit can put off some heat!! Fans a pretty quiet though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great hand held PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld. I love it being a full Windows PC as well, makes it very easy to manage. I've had no issues with mine. And now I can play Diablo 4 anywhere instead of being stuck at a computer desk. Graphics and performance are great, screen is very crisp and bright.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Best worst idea I randomly had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a generally fun unit to use. Just be ready for it to not make sense 70% of your first 700 initial uses. Especially if you have kids whom you've used your personal email to set up gaming accounts on other devices to ensure they have access to gameplay. You may find yourself with a brand new unit ( second one cause the first one straight up overheated at the first startup) that is linked to your kids account and you have no idea how to remove it. When you finally do....there's still a lot to do. Then you find out it really doesn't link to PS5 games which.....cmon. But you can download Steam and EA among other things. But you never had plans to do that. So you do. Hey! Fallout: New Vegas??? Ok, I'm in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little product, been using it more than my pc lately. Only complaint is the battery life, but the battery life is expected for a device like this one

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a moblie pc set up and dont mind a shorter battery life its perfect. Storage is abit on the smaller end and the SD card issue complicates that abit more.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Decent handheld but had issue early on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can play most games nicely but has some draw backs on those really pretty games. Early on my sdcard port was fried due to heating issue but I hear they’ve resolve that: wouldn’t know cuz my port is fried.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Erik,

      We're sorry to hear that the SD Card port on the ROG Ally stopped working, and we apologize for the inconvenience this may have caused you. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0582" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Full PC in a handheld body.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love having a portable pc this small. It’s great for gaming but also great for almost anything else you’d want to do on a PC. Word processing, video editing (best with mouse and bigger monitor but still works in a pinch), and so much more. Highly recommend! My only complaint is that the controller is lopsided. Wish the sticks were parallel and not one higher up on the controller. It’s not comfortable for me but I know a lot of people don’t care either controller layout.

    I would recommend this to a friend