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Customer reviews

Rating 4.4 out of 5 stars with 9085 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 9,085 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent in my opinion, upgraded SSD to 1TB and away I went with zero problems. I'm loving everything about it, except for the battery life and portability but besides that great handheld in my book.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great handheld device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device the only con is poor battery life otherwise great device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Amazing portable gaming pc, but low battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is undeniable, but its small battery does not make it great mobile device. If you don't mind always being plugged in a wall outlet or are willing to carry a big power bank with you at all times I would not recommend it. But that is it really, the device is cool, and impressive. It does require a lot of tinkering but it’s a windows pc so that’s expected.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Enrique,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0503" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing little handheld game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a steam deck too and I personally like the ASUS Rog Ally more. The ASUS Rog Ally is a mini handheld gaming computer. I just like that I don't need to bring my gaming laptop with me anymore because I can just use the handheld now. Despite hearing that the buttons were bad, I've had no issues with the buttons yet. None of the buttons were stuck or hard to push when I used it. I heard that there is no sleep mode and the system goes into the lock screen when the power button is pressed or the black screen shows when the system is idle. I turned the settings on the lowest since I heard the battery does not last long. So far, the battery has lasted for a long time but I guess that is because I was just playing Left 4 Dead 2 for starters. I heard games like Resident Evil 4 Remake will drain the battery fast. I like the lights on the analog sticks when the system is turned off.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesome Product, Okay Software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device if you game on Windows. I'd love to see better implementation of a physical keyboard and the SD heating issues fixed but these are relatively minor things to deal with for the portability. A custom fan curve seems to really help this thing run better with an SD card in but I still often face slowness with it. These complaints still didn't keep me from buying a 2nd for my wife though. As far as comparison to the steam deck, I think working around the quirks of windows is worth it to play any game versus only steam deck verified games. Armory crate could use better integration but maybe software updates will get rolled out soon. The choice seemed pretty clear to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Powerful little handheld

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a great little system and performed well. No issues and the size is comfortable. It did get a bit hot and it was hard to navigate using the touchscreen due to how small it was, but it was manageable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    almost there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hardware: overall checks most boxes. current gen cpu, very good display, great controls, solid storage and ram offering. amazing heat/fan management, can barely hear it unless you really stress the system; even then, it handles most things like a champ. software: windows 11 is windows, so there's no real complaint there. armory crate is abit janky. sometimes pulling up the armory menu, there's lag. some of the settings didnt really make too much sense. overall: the way i see it, it's a great bang for the buck mini pc with controller attached. i think if armory crate improves and windows 11 creates a new ui for games like steam big picture, this will be a phenomenal machine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Soo amazing I need to get one for myself this time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought this as a gift for my girlfriend so we could team up on PC games together. So far it has been a blast and works amazingly well. I had reservations but decided to grab it anyways and I'm not disappointed. If anything it works so amazingly well that I'm considering a second purchase for myself. We don't use it much for its wireless portability so other people might find their expectations dashed after trying it out. But if you are using it for travel and can plug it in it works great and doesn't seem to get too hot. I would recommend getting a docking station with a cooling fan though if you intended to play for long periods of time as it is a compact device. That's what we did and it runs really low temps for the most part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t sure about the Ally but decided to give it a try. It was between this and a gaming laptop, however I am on the go a lot and travel a lot for work. I am so happy with this purchase and absolutely love the ROG Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great device with lots of power!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device - my partner loves it! This thing is a force to be reckoned with, and its power and portability make it a must-have for anyone that loves gaming and needs to travel often.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like ROG ally mainly because I can take the game with me without having to sit at my desk. It is powerful enough to run recent games wells. 900p setup is a must. You will not notice the resolution change from 1080p to 900p.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good purchase in my opinion. I will say that if you are looking to buy one get the Z1 extreme. Also if you buy one it’s not an open the box and play as soon as you turn it on. What I would suggest is turn it on set it up Then restart it for it to update the new bios update. I can play MW3 and warzone smoothly and 90fps on turbo. Fortnite looks really good and runs smooth at 120fps. You can buy docks to set up a monitor, keyboard, and mouse to have a pc setup. I would definitely recommend this to someone who is looking for a good mobile gaming device with the options of doing a gaming pc. This is a pricey device so I would recommend a screen protector and case as well. You can pair Bluetooth headsets and Xbox and ps5 remotes to it as well as Bluetooth speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to br able to travel and take my games with me. This little device does run some gakes better than my Desktops. I wish it had a better battery life, but other than that I love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely Amazig.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my ROG Ally for almost a year and it's been amazing. It's allowed me to finish games that because of work and just being a parent I wouldn't have been able to other wise. Hanging out on the couch with my wife after aomg hard day just gaming away while she's watching a show is so nice. Not to mention when we go out of town I get to still have my fun haha The battery life sucks though but from my understanding every handheld PC has horrible battery life(about an hour depending on settings). But besides battery life I still recommend this for those with buys lives or for those that travel. You won't forget it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get everything set up but after that it ran all my games smoothly. Happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Mobile FPS Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play destiny 2 at 720p around 70-90 FPS. Wonderful Playing older titles at 60+ FPS is nice as well. I would recommend upgrading the SSD at some point if you play a lot of different games, as 512gb is pretty lacking. You will need a 2230 NVME.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Where gaming is at, it excels

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very strong and an excellent addition in the advancement of portable gaming. It’s powerful and does a lot of the important things right such as power, cooling, noise. But there are issues that most people would agree on in user interface and ease of access. It’s essentially windows 11 which has it’s pros and faults and while the armor crate UI I honestly think is strong, a lot does get left to be desired because of how it feels like it is dependent on keyboard and mouse optimization. But being real, you buy ut to play games and it plays them amazingly, very strong in a wide variety of platforms because of that windows 11 help and as a game pass machine it works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cova’s review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device but certain features like microSD card port does not work

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Excellent for experienced PC tinkerers.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a very experienced long-time PC tinkerer. I am used to setting up computers, laptops, etc to get them to an absolutely perfect state. So getting this thing to a state where I really enjoyed using it was no problem for me. I also own a Steam Deck. That was pretty much ready to go almost instantly. It's a much more user-friendly device and most people should choose it instead. On top of a much better UI, it also has touch pads and a gyro sensor, meaning it has more control options. That being said, if you are experienced at tinkering with PCs, putting up with the Ally's downsides is 100% worth it to get the much more powerful APU (graphics and processor) and MUCH nicer screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth the purchase, keep it realistic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this a few weeks now and can say it was worth the money for me. I have not explored too much of the capabilities outside of gaming via Steam games and Epic. Typing on it has to be one of my biggest pet peeves. I’ve needed to force open the keyboard and have had other issues trying to type. Battery life is decent for the quality it can run off battery. While ok charge it runs very smooth when having settings turned more toward performance. Keep an honest view of it and I think you’ll be very satisfied.

    I would recommend this to a friend