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Customer reviews

Rating 4.4 out of 5 stars with 9085 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 9,085 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A pc handheld wont hold your hand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a windows device thats come with all the headaches of pc gaming. If you come from pc and want another way to play an endless amount of games on the go, this is a solid opition. Next consider your use case, how long are you going to be away from an power outlet and what kind of games are you going to be plays because the battery life is short! If you got a use case that centers being around a power outlet or playing older/indie this is a great luxary to play on but not a great optio.n if you want this as ur main gaming device

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Happy guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. Was skeptical of buying because of some known issues but had since been fixed. I bought mine new and haven’t had any of the issues people have had. I’ve clocked 15ish hours on it. I purchased it for a long flight and thought it would be fun to play some games. It worked out great for me and I don’t plan on returning it. Only thing is the controller feel is a bit weird. I would like it to fit my hand a bit better. But the storage is great, battery has performed well for me, the screen is absolutely amazing, doesn’t over heat. I played for 7 hours on a 12 hour flight. I had it plugged in majority of the time and never over heated. Great product, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great On the Go Device!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device - it is not as powerful as a PC - want to stress this!! It runs alot of games great if you run them on lower settings!! Dont expext to run graphic intesive games with out some lag but overall i live it ran Spiderman Series was a blast, rum APEX no priblem awesome device!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for playing AAA games. Battery life is not great and there are sometimes software malfunctions with Windows 11, but overall a powerful device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    I wish this existed in my teen-gaming years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the greatest pieces of tech ive had the opportunity to hold in my hands. An emulation beast, affordable thanks to that ML cut-back of the Ryzen 7 7840u. High refresh rate and really low response time delay. Those speakers can speak from every angle. Its an amazing time to be a gamer, apart from the broken AAA titles being released, emulation will be your best experience here from Odyssey to Switch. Hopefully next rendition of an ASUS handheld places the SD card somewhere where little heat is being generated, also wishing soon Windows is released with a handheld/gaming version without all that unnecessary background processing for a gaming device that drain the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic for new and older games!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have run Diablo IV on it as well as retro games through Steam assisted by EmuDeck. Such a great piece of hardware. I love that its full Windows 11 and can be tailored to your needs instead of being at the mercy of firmware updates from a single source. Armory Crate by ASUS is efficient enough and everything else can be handled in Windows. I recommend the $65 wall adapter that also serves as a go between for USB-C and HDMI. It is great if you want to dock the handheld from time to time. I’m seriously also considering thr external GPU for future updates to this portable gaming computer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent! Powerful! Portable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very powerful device! I bought a dock and gaming keyboard and mouse and it runs perfectly. Playing all my pc game’s traditionally AND portable! One of my best / most used purchases In a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ambitious but Needs Work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying the ASUS ROG ALLY, I was very confident that there would be some bugs/issues early on with the device. As a PC gamer, I was very intrigued with this product since it was announced. For the most part, the ROG ALLY peforms fairly well. However, the latest bios update provided by ASUS has cut performance by 15-25%. In many games, that is a massive performance hit, even at the lowest settings. There is also some issues with deadzones on the controls. I am worried because ASUS made a widespread announcment that the deadzone issue is equivalent to that of compeititor brands. A response like that hase very worried by how much adequate updates this ASUS product will receive. Overall, games such as Call of Duty Modern Warfare have performed exceptionally well. Many games that do not peform very well such as Hogwarts Legacy are not at fault of ASUS but poor game optimization. The ROG ALLY surely has great ambiitons, but one just has to wonder, will ASUS do their part in porperly updating this down the road?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Best of both worlds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it Great device I have a lot of fun playing on it Best of all I can take my PC library on the go with me definitely would say get one if you can.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Killer handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I want it to do no slowdown runs smooth lightweight decent battery and the ability to connect to tv for big screen gaming is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game on the Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and fast, play all your AAA games on the go! Plays every platform that you would on pc with a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally is very great for on the go gameplay. The only thing really negative is the battery life. I recommend buying a power adapter for the car. Other than that its a 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily one of the best handhelds on the market. I’ve owned it for 2 years now, and I can say it’s exceeded my expectations and I am constantly recommending this to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm seriously impressed with the ASUS ROG Ally handheld. This thing is a game-changer, and I'm not even exaggerating. The graphics are mind-blowing for a handheld device – it's like having a mini gaming PC in my hands. And guess what? It charges crazy fast too. No more waiting around to get back into action. The controls are buttery smooth, and I've lost track of time just diving into games on this thing. Plus, the design is just top-notch. It's sleek, it's modern, and it feels great to hold. Seriously, if you're into handheld gaming, the ASUS ROG Ally is where it's at. It's like ASUS read our minds and delivered the goods. Fast charging, killer graphics, and pure gaming awesomeness – what's not to love?

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Next Level Gaming is here!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me just say this is one one the most innovative pieces of tech in a long time.High end gaming at the palm of your hands!Will require alot of updates at first but once you get past that its truly a joy to play...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Worth the buy!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! Works great no issues as of now. Portable gaming just need WIFI

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I've made in a while, if you're looking for something to travel or walk around the house and game. It works perfect. Also, if you get the dock it works great as a gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    If it had 32GB it'd be amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one at launch and returned due to issues, gave a refurb a go and will be returning also due to issues, but the software and BIOS updates have been nothing short of amazing - and this is ASUS we're talking about, who make some of the absolutely worst software inflicted on the PC industry. I disable the auto-install of armory crate on my motherboard but the ally variant is solid. I am pleading with you ASUS, hall effect sticks and 32GB at max speed for the Z2 Extreme variant and it'll be an absolute success.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best game in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the hair hair game. It is very easy to tow around and very light.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    If you have big hands wait for the x.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little handheld is awesome. It played everything I threw at it with a few tweaks here and there with no issue. Unfortunately, it was a little small for my hands and it made them cramp after long gaming sessions. I returned mine for that reason alone. From what I understand the Ally X is coming soon with bigger grips so I returned and per-ordered that one. Hopefully it feels better in the hand.

    I would recommend this to a friend