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Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 9,075 reviews
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Best Windows Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying out several Windows handhelds looking for the perfect fit. Full-sized sticks, frontfiring speakers, a gorgeous 7-inch screen, a slim and reasonably lightweight design, this thing ticks a lot of boxes even before we get to the subject of power. Man the Z1 chip can really crunch through any game you throw at it, especially at that 30W turbo mode. Love this handheld, it's my favorite one in the current market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    The all in one power house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let people tell you otherwise, the ROG Ally is awesome! I’ve had mine since launch and have zero issues or complaints. Everything works as advertised, highest quality, high FPS, AAA gaming in your hands. This is not a Nintendo Switch but as long as you know your way around a windows PC you will be right at home. This is exactly what I dreamed about when I was a kid, a one and done everything gaming console in your hands. No compromises, a home run in my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the rog, its able to play all my games and it's a pretty nice handheld computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice gaming handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice handheld gaming at an affordable price. Running nicely after some OS, fan, and power tweaks using g-helper and handheld companion. I compared it with a few other handhelds like the win gpd 4, steamdeck but settle on the rog ally due to the double fans, modding potential, 120hz screen. Ssd Was easily upgradeable with same 2230 nvme but later on fitting a 2280 4tb p3 plus removing a few plastic tabs with nail clipper/nose pliers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A monster in a cage(battery)

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this thing is plugged allowing to use the 30w mode is a beast! A lot of performance for a handheld, the 15w mode is enough to run some old games with great performance, but the battery still an issue. I got a good power bank and is very helpful when an outlet is not available. The future of handhelds looks very bright.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok first things, first. There are going to be patches and fixes that are going to be implemented on this very new device. If you are patient though, you will be owning one of the most powerful and and superior handhelds on earth right now. That being said, battery life is not terribly fantastic. But, it's nothing that a Power Bank can't remedy. I love this tiny laptop. It features Windows 11. And, you can surely use it for work as well as playing games.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Sd card reader

    Rated 3 out of 5 stars

    ROG Ally is Good but has a Major Flaw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ROG Ally. It's comparable to the Steam Deck in many ways, and it actually can outferform the Steam Deck. Thought not nearly at the levels that Asus originally touted. (50% better??? Not even close) I can run games on the Ally that the Steam Deck struggles with. But unfortunately, I have to be choosy as to what games I download. The 512GB of internal memory is only good for a handful of games, and the Major Flaw is with the placement of the SD card reader. I cannot trust this device with SD cards as the Ally will cook the SD cards due to the heat produced by the device. My Samsung SD card was rendered inoperable because of the extreme heat inside the Ally. Even if I cranck up the fans I do not want to risk any more SD cards especially the more expensive 1TB cards. Asus has not really offered a solution to this issue and I would like to know if Best Buy or Asus will replace the SD card the ROG Ally broke. Its too bad because the device itself is good. But the expandable card reader is flawed.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Fernando,

      We sincerely apologize for the SD Card issues you're having with the ROG Ally. This is not the experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. Please verify if you currently have the latest BIOS installed:

      https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
      BIOS Update for Windows
      Version 323
      12.15 MB
      2023/07/20

      If you already have the latest BIOS version installed and you are still experiencing the issue please provide us with the following information:
      1. SD card brand and model
      2. SD card capacity
      3. SD card is first-time use?
      4. SD card work on other devices after failing on the Ally?
      5. Thermal profile usually used > Silent / performance/turbo/manual
      If manual, please provide us with the fan curve.
      6. How much storage capacity has been used on the SD card

      To further investigate this issue, we would recommend that you send the device to our repair center for further inspection, and kindly include the SD card if you are comfortable doing so. We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email atcustomerloyalty@asus.com and provide the case number "N2306018106-0129" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Genuinely impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honest review The setup is pretty long and can sometimes be annoying I recommend the first thing you do is the updates, not just windows update but the Asus armory crate updates as well If you are able to hook up a keyboard and mouse it would make the setup a lot easier Performance is great Can run almost any game at 720p Storage is not the best because modern games are usually 100gb a pop but you can upgrade the storage pretty easily and add an SD card

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    LOVE my IRog

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Rog! Im a cozy gamer but love pc games. This handheld is perfect. I have the power of a huge desktop in the palm of my hand so I can game in my comfy places. You also have a ton of games with game pass and 3mons free to try it out. Best purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent as a travel handheld/backup device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who travels frequently, I found the common gripes with this device a non-issue (battery life, mostly). The performance is excellent when plugged in, I only need to carry with me the original charger and a power bank (which I already have since I travel frequently). I use this in addition to my main rig, so as a secondary travel device I highly recommend it. If you want this as your main PC/gaming device, I would suggest a laptop instead

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ROG ALLY IS INSANE for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Great for on the go and at home. with the power of AMD's RSR and AFMF2 you can get tons of performance out of this unit. The battery dies fast like this. But if you plug it in, it's amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Life changer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know how life changing this item is, since I have problems in my back and im not able to be sit for more than 2 hours, this is really good cause I can be playing on my bed and it runs every single game I like

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    ROG Ally 4.5*

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally Extreme version plays Destiny 2, so that's something. Apart from a shorter battery life, everything else is easy after all the updates and softwares. I did through research between steam deck, ally, Lenovo, and few others, but this one was definitely the best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to use on a deployment gave me the ability to stream movies on a projector football games for the guys, hours of gaming It's extremely capable for a device of its size when used in a docked format with external screens. Short battery life when playing graphic intensive games. Stock storage is 512gb I changed out the SSD for a 2th SSD

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Happy with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the ASUS ROG Ally 7" 120Hz FHD 1080p Gaming Handheld for several months, I'm thrilled to share my positive experience with this fantastic gaming device. The AMD Ryzen Z1 Extreme Processor delivers exceptional performance, ensuring smooth and lag-free gameplay across various titles. The 7-inch display with a 120Hz refresh rate has truly elevated my gaming experience, providing stunning visuals and responsiveness. The FHD 1080p resolution ensures that every detail is crisp and vibrant, making games come to life on the screen. The portability of this handheld device has allowed me to enjoy my favorite games anywhere, whether I'm commuting, traveling, or simply relaxing at home. The generous 512GB storage capacity has proven to be more than sufficient for my gaming library, eliminating the need to constantly juggle and uninstall games to make space. The sleek white design not only looks stylish but also adds a touch of elegance to the gaming setup. Overall, the ASUS ROG Ally has become an indispensable part of my gaming routine, offering a combination of power, portability, and stunning visuals. If you're a gaming enthusiast looking for a reliable handheld gaming device, I highly recommend the ASUS ROG Ally for an immersive and enjoyable gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Hands down the best handheld Windows gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the Steam Deck and Switch — nothing comes close to the power packed into the ROG Ally. This thing runs AAA titles like Elden Ring and Cyberpunk like a dream. The 120Hz screen is super smooth, the Z1 Extreme chip keeps everything fast, and I love that I can dock it and use it like a full-blown PC. If you’re serious about portable gaming, this is the move. IT GOES EVERYWHERE

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A Portable Gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basically a Portable Gaming pc! Now I can play all of my favorites anywhere on the go! The specs on this makes all of my games run very smooth like Destiny 2 and COD MW III. Since this is like a gaming pc it could be a little complicated for younger kids to use. The only “downside” is the battery life but even then it can easily solved with a power bank.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG 10/10

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my ROG so much! Runs very smooth and has great graphics. Only downfall is the battery life isn’t the greatest. I usually play docked so doesn’t affect me much. Battery life is the reason for four stars

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very versatile tiny little pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome handheld PC packed with adequate power to play lots of pc games. I am surprised to find out that I can even play Microsoft Flight simulator on this tiny pc. I did spend extra to upgraded the ssd to 2TB and bought a dock for it which allows me to play my games on my 4k TV. Great performance for the form factor.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing hand held PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ally, amazing performance, screen looks great only issue for me is battery life.

    I would recommend this to a friend