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Customer reviews

Rating 4.4 out of 5 stars with 9087 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 9,087 reviews
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A great platform for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable pc gaming machine. Plays all my compatible Xbox and pc games. The only issue is the battery life is a bit short.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So close to perfection: The ROG Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally is the beefiest handheld to date it can run most modern games on medium or low settings at a decent frame rate; however, the rogue shines most when playing older games at up to 120hz console classics being able to be emulated on windows 11, it really is a great machine, would’ve given it five stars but my Right Bumper doesn’t work, no fix yet, but I just remapped my bumpers to the macro keys so it still works great, just be weary of some hardware issues as well as some software

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this product overall. Allows me to play games mobile and has a strong performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i could ask for in a handheld. Docked one star until they can fix the micro sd reader from not functioning

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Very nice handheld.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handheld. If you pick up the plug it is a pc you can take anywhere with you. Hasn't had a hiccup yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rough go on release but now its great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it regardless of what the bad reviews say its literally a mini computer alot of people just except something like a steam deck no its that and much more steam deck can be a Pc as well but its simplified straight to steam and to in experience users thats perfect RoG has a rough go at 1st but so does every new hand held now its updated with proper BIOs,etc give it a shot get the z1 extreme its worth it over the cheaper Ally

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for Others, but Not for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great when I needed it, but not so much when it sat around. I bought this with the intent to step away from the desk more often, and for when I travel. Except I didn't use it as often as I'd like to, the battery life felt quite short, and the shape didn't fit my hands that well (big palms). I ended up returning it, but if you want a windows machine that can play games while on the go--this is a great option!

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice if you travel a lot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great item to get if you are always on the move wanting to game. Downside is the battery doesn’t last very long.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Absolutely awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is absolutely awesome. Using it with Xbox gamepass, steam and to stream is absolutely great. The only draw back is the Micro SD slot functions it is horrible don’t even bother using it. Asus get rid of it and pass the savings onto the consumer. Stick to the memory it comes with or upgraded and you will be fine. The future is gaming in portable console. You won’t regret this purchase if your a beginner toward pc gaming. YouTube your questions and learn, the knowledge is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great console replacement & worth the investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since receiving the Rog Ally Z1 Extreme, I've had no problems with it. I have not tried using a SD card for installing more games as of yet, so I cannot rate the handheld when it comes to that, however the console high-end games perfectly, and I have had little to no issues. It truly is a great console/handheld computer and I'd highly recommend buying one. As a matter of fact, I've recommended it to a family member, and they intend on getting one, and he has recommended to a friend and they have already gotten one as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best hand held on the market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this handheld! Of course it cant play everything out there but being able to play assassins creed shadow, space marines 2, should be enough to say how much it can handle. Definitely reccomend this for anyone wondering if its worth it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it overall. Battery life is as expected but its great. Easy to use and much fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome handheld gaming pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic handheld pc. It runs everything from steam to my game pass games as well as streaming my PlayStation games. I use it to play eso when I’m not near my desktop and it works great. The fans do get a tad loud but I’ve not experienced any overheating or other similar issues. It’s just great to be able to take a huge roster of games on the go. The docking station that you can get along with the Rog is also very handy. With being so portable it makes being able to dock the Ally to any tv or monitor a cinch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daddies lil Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dad of 3 kids who wont alliw me time to sit at my PC this is a godsend. it has some drawbacks compared to the Ally X but for what i need it for it more than exceeds expectations. simple enough for kids to use and can be even used as a streaming PC. good stuff.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it! Needs better battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it as a portable gaming pc, issue was the battery length.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader
    Best Buy Employee

    Rated 4 out of 5 stars

    Handheld of choice

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tested several gaming handheld devices, and this is still my Go To. More expensive than a Steam Deck, but your paying for extra quality and performance. The only reason this isn't 5 stars is the faulty SD Card slot, but honestly I'd never use it anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the Steamdeck and honestely I didn't want to add the Windows partition and suffer with all the respective configuration. This is an excellent alternative for SteamDeck. You can play Xbox Game Pass games (only PC versions), Steam games, Warzone, etc. You must only adapt to the mouse moving it with sticks or touch pad. Screen is smaller than SteamDeck. Although, you can configure the grapichs in any game settings and you can get all the juice from Ally. BTW, I love both systems. If you don't have a SteamDeck this is an excellent option if you want to avoid all the Windows configurations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Asus rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a perfect handheld pc that can run any game at a stable 60+ but its only downside is the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Nice for the size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hard to use and set up, basically a handheld PC with good graphics, don't care for the touch screen typing only, seemed to run warm when updating. Overall was ok for what it offers

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ryncody,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. What you've experienced was not intentional.

      To troubleshoot the overheating issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0539" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/support/faq/1015064/ Asus

  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a amazing product i love how fast and the fact i have windows 11 in my hands. The fact that i have all my pc games handheld is insane and the peformance is great

    I would recommend this to a friend