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Customer reviews

Rating 4.4 out of 5 stars with 9088 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 9,088 reviews
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ASUS ROG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option when traveling! Battery life is limited, but if you are looking for a Windows based alternative to the SteamDeck, ASUS has you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS ALLY RULES!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome for a handheld PC. Some issues with the SD card reader going bad because overheating issues; I've avoided that issue by not using it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming device with lots of customization but only downside is kind of short battery life, on GTA 5 battery barely last about an hour

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A PC that's a controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A miniture PC designed to take games from different platforms and have them controller compatibility. Not as powerful as a good laptop but a fun device that is easy to use. The touch screen and mouse mode help navigate the regular PC. Not bad but a bit awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    I'm in love!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing especially with the long commute I have, this offers hours of entertainment.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing handheld

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great product, yes battery could be better, but for weight and size perfectly acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Perfect handheld pc.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand held pc. Plays Starfield perfect. Only wish they had a larger ssd but it’s super easy to replace it with a larger one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Performance, Held Back By Software Issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally is an amazing portable gaming device, and has all the performance I can ask for. However, asus needs to do some work on the software side of things. Essentially, there are multiple apps that you need to use to update this device. Asus does not tell you about one of them called “my asus,” where you get bios updates as well as other firmware updates from. Additionally, the armory crate software is not the most intuitive piece of software.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Great console for PC, Steam and retrogames

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable console. It has windows 11 prei-nstalled and Asus launcher. You can play any Steam game and retro games through emulators.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all dont believe all thr bad reviews, because many of those are from people who barely ynderstand how to turn on a cellphone, let alone set up a computer. It requires some patience and knowledge. If you dont have the knowledge be patient, the system requires many updates since its been wokred on by Asus and some Windows drivers also need to be updated. At most this will take you an hour or so, but once you get eveyrthing up and ready. Tryst me, the Ally plays all your games beautifully, so dont be dissapointed at first. The console is amazing for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beast of Handheld!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck portable gaming device! Z1Extreme is fast and powerful!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Coul be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is beautiful and feels good in the hands. Performance is good but still has some bugs that needs to be addressed and windows 11 sometimes makes it impossible to use. Battery life is terrible, specially if you want to play AAA games on the go. Probably need to wait some time to see if it improves with software updates but overall is a great device

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kaploc,

      We truly appreciate your feedback on the ROG Ally. Please note that there will be future updates to improve the overall system performance, system stability and other quality of life changes. We would like to hear from you what changes would make this a 5-star product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0131" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value for what it is

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really great handheld PC and a beast at running games, it can hook up to my LG 4K OLED TV so i can older games at medium to high settings and can run all emulation, i definitely recommend it as REAL MOBILE GAMING. If you have the money the XG mobile is a great option, just wish it wasn't more expensive than the handheld itself. Only downside is the 2230 m.2 card.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Gaming is fun again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this thing. I also have a Steam deck and wanted to try this because I play Xbox games. The screen is so much better than the Steam Deck and I actually understand Windows vs Linux. Its just built entirely for a different consumer than the Steam Deck and that consumer is me. I would not hesitate if you have the cash and are looking to get into handheld gaming and want to play games outside of the Steam ecosystem easily.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprisingly good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this device on sale to be able to connect to my television and play PC games. So far the performance available in such a small package has exceeded my expectations with games both looking better and playing smoother than anticipated.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Mixed feelings.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for a handheld PC. Supporting software is not perfect but very good and almost convinces that this is a viable handheld gaming device. Poor battery life as a Windows PC. Terrible battery life as a handheld gaming device. SD card is susceptible to overheating by design. Inefficient when you want battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great little gaming pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go gaming or playing at home on the dock. If you already have a gaming pc then this is definitely a luxury item you may not need, but if you're looking for your first gaming rig and want something portable (and the highest graphics settings arent a requirement for you.) This is the perfect set up imo. Easy to use interface, simple set up, and the best part is being able to pay games across multiple platforms, not just steam. And upgrading the ssd is a snap.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Portability King

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Specs, size, sound quality, weight, power. Best in class. Only con is the slightly lesser battert life compared to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rog Ally Almost great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When running optimized this unit is incredible. This is not a handheld console, this is a handheld pc that utilizes windows to manage your game library. I returned my unit due to a faulty trigger button but I will repurchase once the new model is available. Even though it is not perfect it is a brilliant piece of tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Rog since the day it was released frim Best Buy and I love it. Mind you I am coming ftom 100% console play, therefore never really been into PC gaming. I could never really get into the aspect of gaming from a gaming PC, even knowing they have better preference. Therefore after months of research I went with the Rog over the Steam Deck. My reason was based on overall the Rog has less limitations than the competition at a great price. Ive read countless nitpicky reviews from PC gamers that leaves me asking why they just didnt stick to PC.

    I would recommend this to a friend