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Customer reviews

Rating 4.4 out of 5 stars with 9088 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 9,088 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So far the best handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order arrived on time as it was advertised. Despite some issues other experiencing, mine worked so far great no issue with SD card or overheating . I own steamdeck, ayaneo2 and ayaneo air pro but ally by far is the best and i am very happy with my purchase. If you are willing to change setting to get what you are hoping for this is a great handheld for you but if you are expecting to play right out of the box then this is not for you. Powerful machine and play games that my other handheld struggle with. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great System and Excellent Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the Steam Deck and I have this. The reason why I like this more is for 2 reasons. The first reason is that I am not just limited on Steam, but I have the entire PC library at my disposal. But I don't find myself playing games as often as I like, but more using this for business related stuff. It's much easier to transport this over my laptop so I use this with a USB Type C hub. Some people hate the Office options with this, but it's perfect for me because I was able to get much more achieved with this.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I can take it on the go. Or dock it and display on my 27 inch. Play all my games and handles more games than I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Handheld, Good Power at a Reasonable Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic device, I've used it both on Windows and several alternative Linux distros. Battery life is what you'd expect from a handheld PC, not too bad for the power you get. This model I hear is much more worth the money than the non extreme model, but I can't confirm that myself as I don't have one. Joysticks are very nice, all buttons are tactile and feel good, even after months of use. Can't go wrong, though be sure to update your BIOS and operating system for the best stability.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming dad Ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little device, as a dad that games this is great to grab some game time when the little one naps. Does take a little bit of PC knowledge to tweak some settings and get it working correctly but nothing to complicated. I bought one for my brother as well who is not that great with computers and was still able to get everything set up and enjoys using the device. For the price you cannot beat it, this is truly an ALLY to a gaming dad.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Very satisfying purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally provides exactly what it advertises. For the portability and weight/size, the performance is outstanding. The wifi capability is fantastic. I do mainly play with the device plugged into its power source to have best performance. With the Ally running Windows 11 out of the box, it feels like a true PC experience on start up. ROG does provide their own interface however I find starting up games directly through steam tends to run smoother. The Ally will only continue to advance as technology allows

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for casual playing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying it. It's made playing single player games fun again. I could be understanding it wrong but sometimes when I power it on it just shuts off, even though the battery isn't dead. After a couple of tries it works. But other than that everything is working great.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Amazing buy. Handheld desktop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some minor quirks but plenty of updates has solved alot of them, know what your getting. With some adjustments in settings you can play any game and a nice dock you have a powerful desktop. oh DONT COUNT ON A WORKING SD SLOT. Im one of the ones that dropped in a 4tb nvme card so no need but mine was one that sometimes it work, others it didnt.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Bad asus support to register open box.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but would be better with more storage. There are aftermarket mods to allow for a 2280 SSD m.2 to be installed which allowed me to put a 4tb m.2 into unit for more storage on the go. The low rating is for asus support as I purched a open box and get my receipt e-mailed to me. The previous person registered it to them. I contacted support case # N2401027429 about transferring registering to my account sending them a screenshot of the e-mail forwarding them the e-mail along with pic of the box and unit with serial number clearly visible but all I get is sorry this is not good enought or we see you sent this but we can't see it. So think twice before buying a open box of asus product or any asus product as it might be hard to get good support from asus.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear GerardS,

      It's unfortunate to hear that you are experiencing register issues. All our products do go through an intensive quality control testing process to ensure that customers get units that are in proper working condition. What you've experienced was not intentional.
      Can you please reach out to us with your case number so we can investigate this issue? We would love to have your issues resolved in a timely manner.
      For more information, email us at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2306018106-0388) for us to better assist you.

      Thank you for choosing ASUS.
      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Was worried for nothing; this thing is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially worried about taking on a windows handheld but if you’ve had any experience with a Windows PC, youll be fine. It is a bit more involved than a Steam Deck or Nintendo Switch but the power and flexibility you get in return make it worth it in my opinion. Being able to easily play Steam, Epic, XBox/Gamepass, and GOG games and have them all show in one library is fantastic. Never thought I would be able to play most modern AAA titles on a portable but here we are.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Console quality gaming on the go!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the Ally a little over a month now and I’m in love.. The ability to bring AAA quality games with you where ever you go blows my mind constantly. Have been rocking Baldurs Gate 3 with my buddies and it handles very well with a few tweaks. They have sites dedicated to helping you find the best setting for your games to run well too. Best purchase in a while!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. I use it more than my PC now. Its not a 5 star because of the battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rogali

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is like u walk with computer in u hand…that idea it’s out of this world is Amazon

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation

    Rated 5 out of 5 stars

    Great on the go gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Play whatever whenever battery life and heat are the only issue and for me that is no issue at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gaming on the go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played mostly light weight games with the ROG Ally and it has been mostly a good experience. The first one I got had a bad joystick but I was able to get it exchanged for one with no issues. The only other issue I have had with this device is that when you put it to sleep the rgb joystick rings will flash occasionally. Using hibernation mode in windows works fine however. Overall in the 10s of hours I have used the ROG Ally Z1 extreme, I have enjoyed using the device and have been able to play the games I wanted to play on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pc handheld

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product just changed my mind and returned it but overall fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It's Really a handheld gaming computer that works great. cons would be of course the battery life

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Best handheld PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable the catalogue of games this can play. Instead of lugging around an antire laptop i can just bring this around with me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I want it to do and more, I take it with me all over and when docked wherever I am its like actually playing on my desktop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Better than the steam deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great impulse buy for me. Use it all the time and aside from the battery life, this is a solid machine for all types of gaming.

    I would recommend this to a friend