Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 12336328
Customer reviews
Rating 4.4 out of 5 stars with 9088 reviews
(9,088 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
- Pros mentioned:Game compatibility
Rated 4 out of 5 stars
Great Handheld Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great with most games. New buyers should understand that this is not an ultra pc or gaming laptop. It runs most games effectively however some games require and external mouse and keyboard. The games with higher graphics also will probably on get about 20-30 FPS on this device. However this system is everything I was looking for in terms of the games I play on it.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Cons mentioned:Battery life, Sd card reader
Rated 2 out of 5 stars
I feel like this thing was released too early.....
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like the rog Ally. I've had it for just over two weeks, luckily I'm still eligible for a return, so I'm going to pursue that return. Hour plus setup process to begin okay I was okay with that it's just a Windows computer... But in the proceeding weeks of using it I've had crashes, I've had my micro SD card be destroyed by it. The card literally is dead will not be read in any other computer. There's the firmware issues, the horrible battery life even on 10 watts I found on some lower powered games I still get maybe an hour at most I can literally watch it count down almost with the seconds. I really wanted to like this as I said but I feel like it's a beta that got released to the public possibly even an alpha product. I like Asus I have an Asus gaming laptop and it works great. But unfortunately the April 1st announcement date of this almost feels like it's fulfilling itself.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Josh,
We are truly sorry to hear about your disappointment in the ROG Ally. This is definitely not the type of experience we want any of our customers to have with ASUS products and it is not the norm. There will be future updates for the ROG Ally that will improve overall system stability and performance. If you do not wish to wait for future updates then you can return the product. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0029" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Rated 5 out of 5 stars
Present for my girlfriend <3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my girlfriend last month <3. She was asking for it for months (she’s a technology/gamer girl) & I was finally able to get it for her & her reaction was so cute!!! It looks super cool, the lights are sick & the travel case is really flattering. She legit takes it everywhere. My best gift for sure!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend Rated 5 out of 5 stars
Best purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning and playing it for a week i have decided its the perfect power for the price it blows the steam deck away by 5x.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friendRated 4 out of 5 stars
A good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the thought process overall of the device, and well executed. The only issue is the battery life. I am still using it for both work and entertainment, regardless of me having to charge it if i play “Cyberpunk 2077” or “Baldur’s Gate 3”. Good battery life if you are playing older gen games like “Persona 5” or “Final Fantasy XV”.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a gaming beast......if you know what you're doing. This is not a out of the box plug and play device. It requires a hefty initial set up. After that tinkering and getting games to run how you want will still require tweaking and testing. If you're familiar with windows and such you will have a blast if you have patience. I love this device, I'm sure Asus will hash out whatever issues arise/exist.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Nice device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for playing games and retro games, only draw back is the battery life,
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 3 out of 5 stars
Amazing device with one manor flaw…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally is an amazing handheld, You can play Xbox games, Steam, and more. With Windows as the operating system the possibilities are endless. The display is the best ive ever seen, probably the biggest improvement over the Steam Deck. Unfortunately, the battery life is horrendous. 2-3 hours at most with most games.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We appreciate you sharing your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018106-0165" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Cons mentioned:Sd card reader
Rated 4 out of 5 stars
Not bad for an open box special
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the title says, not bad for an open box special. The only main concerns that I have is that: 1. It seems to go a bit slow every now and then 2. The SD card doesn't always read, but reads fine in my laptop. Leading me to believe that it is a problem with the Ally, not the SD card Other than those two problems, my daughter and I love it
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend Rated 4 out of 5 stars
It compliments your gaming pc.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't expect it to be a full fledge pc. You will need to tweak it to your desired playstyle. This can play most games, but at a cost of FPS or image quality. Now it's a small screen, which makes up for the fact that low resolutions won't be as noticeable. If you love to tweak things and game on the go, then this device is perfect. It will complement your gaming pc Thanks to cloud saves you can pick from where you left on your pc or vice versa.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend- Pros mentioned:Overall performance, Screen quality
Rated 3 out of 5 stars
Performs pretty well but needs a lot of tuning
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely a powerful portable, and can run AAA games pretty well on medium settings. Screen looks great, but the controls are subpar compared to a steam deck. The overlay for choosing games is also an afterthought at best, as you get kicked out into normal windows A LOT, so you never forget thisnis a windows machine.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Griff,
We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend up[dating the Bios which improves system performance.
If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0027) for us to better assist you.
Thank you for choosing ASUS!
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
https://dlcdnets.asus.com/pub/ASUS/IOTHMD/Image/BIOS/113368/ASUS_RC71L_322_BIOS_Update.exe?model=ROG%20Ally%20(2023)
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 3 out of 5 stars
better battery needed!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is what it says. The battery life is the worst thing about this. other than that it ran Fortnite, apex, and rainbow very well with fps. a good nightstand to watch Netflix or YouTube. not portable though due to battery life. the joystick trigger dead zone are terrible as well.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Adrian M,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the battery issue you've faced and for the inconvenience caused. This is not the quality of service we aim to provide and is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that there will be updates for ROG Ally in the future that will improve overall system performance and stability.
Allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0324" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
Rated 5 out of 5 stars
Makes PC gaming mobile!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful enough to run the newest games out (within spec and reason ofc) and portable?! No brainer!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 3 out of 5 stars
Great with a serious flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is great if it can fix the sdcard issue. I have played for several hours after which the sdcard first fails then it breaks the motherboard. I like the performance upto that point. All the major games I play, were working great. The controller position is also perfect.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Aashique,
We sincerely apologize for the SD card issue you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Please note that several updates to ROG Ally will be released in the future to improve the overall system performance and stability.
Allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0305" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166/
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
AMAZING SYSTEM!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time purchasing the ROG and my kids and husband absolutely love it! It’s super fast and reliable. Graphics are outstanding and gaming is smooth! 10 out of 10 would recommend. Definitely worth every penny!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great device for its price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product works well and is amazing for those traveling. If you have more demanding games, it does sadly need to be plugged in.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
In love
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10. This thing does everything i wanted out of it. I can play Fortnite 120FPS easily and it looks beautiful doing it! I thought i would only be using Turbo Mode all the time plugged in but was so surprised to find that i can play in Performance Mode! Doing so gives the Ally about 2 hours and 20min of Fortnite gameplay which is amazing. Same goes for Overwatch. I play using my bluetooth Xbox Controller and latency is amazing as expected. Very very happy with my purchase and in love with the Ally!!
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Love it but also hate it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. The performance on games is incredible when you mostly play AAA games. Its light, it feels good in the hands. But the left stick stopped working and would not move up and down which apparently is a known issue with these. Had to return it and there was no longer a sale. Will be waiting for a bigger sale to occur.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Awesome Device if You Know Your Way Around Windows
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a powerful device that plays most AAA games well. If you're not a PC gamer, it's going to take research and patience to get this thing tweaked to how you like it. If you're not a Windows user period, you're going to have a very tough time. Once you come to terms with both of those, the use case and performance of this thing is incredible. There's definitely some quality issues out there with so much plastic, but if you don't run into any quality control issues, this thing is a pleasure to use.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Have Patience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it's been great for what it can do, but there's a big learning curve and a bit buggy. Docked mode is probably where I see most issues. It's only been out for a little over a month, so I see it getting better. Steam Deck was the same way in the beginning. Do I regret the purchase? Not at all. If anyone wants to get into an entry level windows machine, this is a good starting point.
This review is from ROG Ally 7" 120Hz FHD 1080p Gaming Handheld - AMD Ryzen Z1 Extreme Processor - 512GB - Windows
I would recommend this to a friend


















