Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 12336328
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
- Pros mentioned:Overall performanceCons mentioned:Battery life
Great device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device amazing just had battery life but if can you live with that
I would recommend this to a friend - Pros mentioned:Portability
Get you one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for a little over a year already and it’s an amazing device me and my kid use it and for someone who games on pc it wasn’t that hard to get adjust it!
I would recommend this to a friend - Cons mentioned:Battery life
Rog Ally
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item as described, i would like if the battery lasted a little bit longer.. I also updated the memory to 1 tera.
I would recommend this to a friend DO not Buy from ASUS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the device it's self is very good aside from the known design flaw with the SD card reader braking. the warranty support from ASUS however is abysmal i sent mine in for repair they send it back to me damaged and are now saying they need $500 for them to fix a device they broke.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear ChrisM,
Thank you for sharing your experience with the ROG Ally. We sincerely apologize for the frustration you’ve encountered, particularly with the SD card reader issue and the difficulties during your warranty repair process. We recognize the concern of receiving a device returned in a compromised condition and then being asked to assume additional costs, and we regret the inconvenience this has caused.
To ensure this matter is properly investigated, we kindly ask that you email us directly at customerloyalty@asus.com and include the case number "N2306018106-0635" as a reference. Our team will review your case in detail and provide the necessary support to help resolve the matter.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:PortabilityCons mentioned:Storage capacity
Pioneer for the next gaming level.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Portable and great handheld. Just held back by small storage for gaming. Everyone know 512GB not gonna cut it.
I would recommend this to a friend - Pros mentioned:Portability
Lightweight but powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device for gaming elsewhere than the living room or computer desk. It has been perfect for frequent business travel. The size makes it easy to slip in anywhere and the weight is practically insignificant. It could have slightly thicker grips for larger hands, but aftermarket parts eliminate that as a necessity. I mostly play plugged in, but it works for ~2 hour flights as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Asus rog ally z1 extreme
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the beginning was a little concern of this product but it was at excellent purchase, now I can play on the same games that I have on my Xbox thanks to the play anywhere
I would recommend this to a friend - Pros mentioned:Overall performance
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, setup was challenging but once it’s set it plays well
I would recommend this to a friend - Pros mentioned:Game compatibility, Portability
Realy nice handheld PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing portable handheld gaming pc. Compared to the Steam Deck, this is an excellent alternative that runs any game.
I would recommend this to a friend - Pros mentioned:Overall performance
Totally worth it! Smooth gameplay!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG! I love this machine. There is a ton of initial setup especially with updates. So far, I've been using as my PC Game Pass machine which also comes with EA Play. So amazing to just pick games and play without thinking about buying (even though I still can). The first game I played was Battletoads as I wanted something lighthearted and designed for sticks. I've got Gundam, Forza Horizon 5, Doom Eternal and some others loaded up (man, even 500GB doesn't seem so big anymore).
I would recommend this to a friend - Pros mentioned:Game compatibility
GREAT FOR THE PRICE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld. A little fine tuning on mist games but can get most to work. Wish it had usb 4 to connect external graphics card like its pricier brother.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Great handfeld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I seen a video on this for portable gaming and since ive bought this it's been super impressive
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rog ally #1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best portable gaming device by far. Runs everything i put on it even the latest call of duty
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
thanks for selling the Asus rog ally Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Asus rog ally is the best, it works very well and I can take it everywhere I go. amazing!
I would recommend this to a friend - Pros mentioned:Portability
Great handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld, very easy to use and great power for some games
I would recommend this to a friend - Pros mentioned:Game compatibility
Great little companion PC.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to use like a Steam Deck that played other games without having to jump through hoops. I can play most of my Steam games, Epic Games Store Games, and Xbox Game Pass games with little hassle. Some run like crap, but even the rather new Lords of the Fallen is totally enjoyable, albeit at 720p.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, powerful, and easy to use. Works well and built well.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Love the system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, plays great, use it all the time, great for travel
I would recommend this to a friend - Pros mentioned:Screen quality
Great windows handheld, for casual gamers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The good: Build quality is solid, decent screen, gets bright. Great speakers. The ASUS tools make it easy to customize settings. The Bad: modern games struggle to squeak out 30 FPS on low settings even on max power mode and plugged in. For me this was a deal breaker as its a gaming console /PC. I get its handheld, and its not going to rival a laptop but for the price, spend an extra hundred bucks and get a 4050 or 4060 laptop. You get DLSS plus frame gen, larger screen and keyboard and touchpad. As far as handhelds go its great. Unless you want to game on it. I guess if your desperate and dont want to lug around a loptop you can get your gaming fix in on the go but it was just too rough form me and not enjoyable wirh the stuttering and frame deops. Also-No extra USB ports to plug in accesories. I would have liked to see a desicated chaeging port and at least one free USB C port since it is a windows PC
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Sean,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We take customer satisfaction seriously and strive to make every purchase experience with us a positive one. We will forward your feedback to our Product team for review to improve the product.
Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We do stand behind our products and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0281" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performanceCons mentioned:Battery life
ROG Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld PC on the market, battery life is not great but performance is excellent.
I would recommend this to a friend