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Customer reviews

Rating 4.4 out of 5 stars with 9089 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 9,089 reviews
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Legion Go

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a handheld collector, the Legion Go so far is my favorite one. The only reason I’m giving it a 4 star is because of the sd card problems (mine hasn’t had it yet). My solution to that was buy an adaptor and plug in a 2tb card (I could have gone to 4tb but that would be a little overkill).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device for games! Bad battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally a PC! Love it! I only dislike the battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 3 out of 5 stars

    Ally review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance of the ally was top notch. It feels well build, the controls are good, and the screen is great. My problem is that is needs a UI. Windows on a tiby screen is annoying. I ended up returning it for that reason.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jonmichael C,

      Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We appreciate your feedback which our Product team will review.

      Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0353" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great but SD card reader broken

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my ROG Ally!! It is a beast of a machine packed into a little frame. Only reason I give it 4 stars instead of 5 is because the SD card slot on this thing does NOT work. It slows down the entire machine when you slot an SD card into it. As long as you’re cool just running off of system storage, you’ll love this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Asus ROG

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in the Navy and this thing is pretty legit. I use it all the time to play Forza 5, Red Dead and many other games. Very convenient for travel and offline use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Grear handheld!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its powerful and slim. Much smaller than the ateam deck. Battery life is pretty bad though.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to take for summer vacation and being able to play my games in bed. Its been a game changer for me! Asus has been keeping up with updates all across the board as they should. feels great in the hands the screen looks amazing fans not to loud im playing all my games on the fly. Armory crate also helps with setting up games. this is not a Gaming desktop replacement for me but its excellent to have on the side.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It has me gaming again!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed to start gaming more again. I just had a had a baby and the portability of this device has allowed me to get back into gaming! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little thing. Playing AAA titles on a handheld with good graphics and framerate. There are some things you should think about before purchasing. If you're not willing to go through some of the optimization of games you might have a rough time trying to figure it out the first time. Street fighter is a good example of this. Hope this helps!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will take some getting use to, the battery could be better but its amazing. easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not ready for primetime

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this device and for the most part it is a very cool and high-tech device. The cons however outweight the pros, chief among them Windows 11. Systems like this do not play well with Windows 11 and should have a custom version of Windows running to make it more intuitive for touch interfaces. Running full-blown Windows 11 is limiting to the user experience. For running games specifically, I test ran Forza Horizon 5 and was disappointed by the loading times even though it was reading from the SSD directly. The game also recommended running on low settings to optimize the PC which was disappointing. As other reviewers have also noted, battery life is very short. I was also disappointed that I could not play all the Xbox games in my library and only had access to the PC games in Game Pass. Maybe the device will improve in future iterations and I really wanted to keep it, but unfortunately will be having to return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ManUtdIL,

      Thank you for bringing this to our attention and I certainly understand your frustration. Please make sure you've completed any pending updates that are on Armoury Crate. To maximize your Ally's performance make sure to set it to Turbo mode. In regards to the Xbox game library, this is a limitation that is placed by Microsoft and applies to any device that's not an Xbox. You would need to make sure you've purchased an Xbox game that is listed as an "Xbox Play Anywhere" game. If you need any assistance, feel free to contact me at cl-adrian@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Sold my Steam Deck for this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120 hz screen, oled, 2x performance of the deck, 1080p, need I say more?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Great gadget! It’s like bringing your pc everywhere you go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love this handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the asus rog ally. I can play cod warzone 2 in handheld mode now. Setting the system up was frustrating, and people have issue with the hardware (check the rogally reddit).My exeperience as a warzone player has been blissful though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great pair with Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own a Xbox S and I wanted a hand held. This works grea. Having great to time.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great....just not for me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it to be fair it is great. It ran Cyberpunk 2070 near flawlessly. My only reason I say not for me is, I had it for almost 2 weeks~ish and I picked it up once or twice the whole time and that was just to check updates. If you like mobile gaming... you need this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Handheld Gaming PC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stoked for my Ally. Works great without issues so far. Once you get use to running games through the Asus User Interface games run better as it allows for more options. I purchased with the intent of no longer needing to pack a gaming laptop on trips and so far it hasnt let me down. Specially when coupled with a USB-C dock to add a mouse and keyboard. Turns it from a handheld gaming PC to a true PC

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice gaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so far. Took some getting used to, but the more I use it the more comfortable i am with it. Plays everything i have thrown at it so far as well.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Best handheld console for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase. Better resolution, refresh rate, wider game compatibility. Expect about a couple of hours to update and get everything set up the way you like it. I've tested this with the XG mobile with a 3080 (overkill, I know). This machine is versatile and can work as a desktop replacement. With ASUS constantly working on updates and bug fixes expect this to be your travel gaming system for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Confusing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea was good but the experience was not so much battery gets ripped apart you have to be attached a outlet to even consider this screen is great 120hz but this thing needs a car battery wait for a 2nd gen product or catch it on a firesale

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dave J,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide and it's not a representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our Product team for review in order to enhance the product line. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Based on the battery issue you're experiencing, we recommend following the steps in the FAQ below to troubleshoot the issue.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0241" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus