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Customer reviews

Rating 4.4 out of 5 stars with 9090 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 9,090 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it for your PC gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my ROG ally! It’s running games so smoothly! Some higher end games need tweaking but you can play them. Plus you have access to more stores than just Xbox and steam! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Charles

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good love it and it is very fast the battery is not so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome and beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and powerful! Battery life sucks but expected with a handheld of this magnitude.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing piece of hardware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've so far just played Baldur's Gate 3 on it, and the hardware is amazing. I don't love the Windows controls using the controller, the buttons and functions don't intuitively map to mouse clicks, but it doesn't prevent actual gaming from being awesome on a handheld. Plays BG3 at ultra settings just fine and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , is a “pc” you can take any where . Super Fun

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing prefect for on the go gaming. Only downside is not enough storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fun. I enjoyed this a lot. It makes gaming on a pc as simple as a console

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    I was really excited for this product but...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's got nice hardware and a nice screen as well as a decent pair of speakers. However, the software side of things is what destroys the device. It uses Windows natively which is nice in terms of universal access to software and programs, but the downfall is that it's extremely difficult to navigate using this device. It's also very hard to do basic things like launch a game due to the way everything is integrated. It feels like software is tacked on to this product rather than native like the steam deck. Unfortunately I think that this isn't THE handheld to get and it's going to take another year or two to get something that's just right. I already sold my Steam deck but I don't think that device is up to snuff in the hardware but is way better in the interface. Maybe Steam and ASUS can work together to release a best of both worlds device, but in the meantime I'm going back to my laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tyler,

      Thank you for your feedback on the Rog Ally, we truly appreciate you taking the time out to let us know. Due to the nature of PC gaming, not all games will work right from the start you may need to adjust your controls in-game, to properly work. If you're using Steam as you're preferred platform, I would recommend using Big Picture mode, this mode will allow you to easily navigate around your Steam library. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated to bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 3 out of 5 stars

    So close to great… but just misses the mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a powerful little machine. But setting it up was a hassle. And the controllers have an input delay that make it hard to play shooters. Pretty disappointed with this thing tbh. But i feel like after a couple more software updates it could be great.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear shibbidydibbidy,

      We certainly understand your disappointment and the inconvenience this may have caused you. For the input delay, what game did you test the gamepad? You can try recalibrating your controller via Armoury Crate. If you’re still experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at cl-adrian@asus.com. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    The best handheld.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the device I've been waiting for. Compatible with everything. The Steam Deck is great, but it was frustrating looking at my library and seeing "not commpatible with Steam Deck." All you have to do is login to Xbox, Steam, Epic Games, whatever, download your games and they show up in Armoury Crate. Sure, it's a Windows device, but once you get it setup and running, it's a truly fantastic device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gamming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item, I'm really like this unit. It exceed my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    Careful about the temps

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda complicated, nice screen but performance is okish but the main problem ROG finally got to see is the heat + microsd problem, tweak the fan speed and keep the fan on with the ally or you might get a bad sd later and get a dead sd reader. Careful....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, runs AAA titles and idies just fine! Its only held back by battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roy ally z1 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device but it has issues card reader doesn’t work and left joystick won’t work left or right direction. Love the system but it is flawed.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Really good but takes time to set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the screen on this and the way the device feels ans looks. However this is not a plug and play device, you must run updates, tweak settings for people who are not used to PC gaming and troubleshooting it may be a learning curve or a complete turn off. However once you dial things just right, the device is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    The Goat of Handhelds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I has a Steamdeck for about a year. Almost never used it sue to the quality of gameplay and the limited selection of games because of Steam OS. Sold the steam deck and got “Roggy”. Couldnt be happier with this handheld. Im able to play most AAA games with decent frames and any indie game is getting 120 frames lokking pristine! If houre considering getting a ROG Ally, stop thinking about it and do it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    No regrets.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this console, the hardware is amazing to play all kinds of games and emulations with ease. The only problem I've notice is the battery, is not good but it can be solved with a powerbank. Now I'm excited to see the improvements of the new black model.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Screen quality

    Rated 5 out of 5 stars

    Excellent handheld Pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all my AAA tittles. It’s well built seems like it’s going to last.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG ally

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device that can “easily” handle most titles with ease. Xbox game pass works solid and all platforms seem to run smoothly as long and OS is updated accordingly. Had since release and never had to return or an hiccups so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    XBOX Handheld?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2yrs. I'm still loving mine. Might even pick up the upcoming XBox version that'll be coming out soon.

    I would recommend this to a friend