Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$462.79
Save $187.20
The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9090 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 9,090 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great handheld

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ROG Ally! It runs all of my games well and is a solid portable windows PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    THE ROG TEAM ONLY 4 TRUE GAMERS

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Its the best way you can play a pc games on the go

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    Not bad for a first try. I'd wait for v2

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about a month but then I started running into issues. My SD card reader died. Wouldn't detect any cards I tried. Exchanged it at BB and hoped that was just a one time thing. My second one had issues with the fingerprint reader and would blue screen. I wiped the OS and started from scratch and things worked better. Unfortunately, the SD card reader died on my second Ally. BB offered to exchange it but I decided to return it instead. It's a pretty good attempt for a rev 1 product but it has flaws. I also don't like that the eGPU option they provide uses a proprietary connection. I ended up getting another windows handheld with an oculink port and used a GPU I had from a previous build. I hope Asus stick with the product and release another one in a year or so with non-proprietary connections and more RAM (16 is not enough, my new handheld has 64).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld pc

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It's a good product. But I love the steam deck even more but still overall its good product even if you're looking for a handheld

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Handheld

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld for the price has everything I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Match made in gamer heaven

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked one up back in September of last year. Sold my PS5 to get it. Honestly I love it. It’s more powerful than the steamdeck, but remember you have to adjust some game settings to get the best performance. I played starfield on it without an issue. Spent 10 hrs playing starfield on PC but 30-40hrs playing it on this

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Best hand held yet..

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is Awesome best thing to pair with Xbox game pass.. u can cloud game or install.. i paired it with a docking system that allowed Turbo mode.. also u can use a program to play PS5 remote play but you have to do a few things to get it to work but ots flawless.. this is best way to go for gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally> Steam Deck

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer for handhelds for sure….yes it’s got windows 11 but haven’t found many issues (uninstall OneDrive immediately!) I love having all games/launchers in one place. The Ally is powerful had to get used to the ergonomics compared to the Deck but now that I have I’m having a blast with it. If you don’t wanna spend 1000+ for a powerful windows handheld that’s still very impressive just get the Ally.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation, Storage capacity

    Rated 3 out of 5 stars

    If you can live with compromises, great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much potential. But the storage is tiny, navigating windows on an 8 inch screen is miserable, and the thing gets very hot. Wanted to love it but it’s not quite fully realized. I wasn’t willing to deal with the headaches.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DavidS,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the issues you've faced and any inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. We will forward your feedback to our product team to review and improve our products and processes. Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
      Although you have returned the unit, we do stand behind our products, and we continuously strive to improve our products and processes in order to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018106-0271" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Schottky
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty solid

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used it for over a year now and it works great. It's not the most comfortable for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Amazing console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must try it. Amazing build quality and good performance

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only set backs are the battery life and storage. Other than that I’m pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming on the go for Daddy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for Gaming on the go! As a dad i didnt get much time to game anymore but now i can snag a few minutes here in there while the family is occupied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rog ally epic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid device. Runs as expected and gets a little loud sometimes but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld device in the market, buy one and play on the go

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic handheld device

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a high end PC but having a portable option that can play 80% of my steam library is unbeatable. The learning curve on how to optimize this for regular play can be a little unsettling. But once you learn how to adjust games graphics settings this becomes your regular gaming device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good....sorta 3 month review.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the unit so far however, purchased 2-3 months ago and the right stick is malfunctioning. Asus support is doing and RMA and it's all under warranty just a bit annoying. Will probably replace with hall effect joysticks later.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Pretty Cool Product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It all depends what your intent of use for this product is if you are trying to use this as a full out gaming desktop performance and quality you will be disappointed. But if you are using it to do some casual gaming while away from home or on a road trip or something like that you will be very satisfied with this product. I bought mune first day because i have a feelint these will be hard to come by soon

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great Purchase, highly recommended

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Ally is a great buy, beautiful screen, responsive and snappy touchscreen. The buttons function well (though they are a touch sensitive for my taste) and i do recommend it as a viable alternative for the steam deck. I prefer it to the steam deck though the ergonomics could be better as there isnt enough of a curve on thr grips on this system to hold onto in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ya na it’s ok get a PC tho not this

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice and all but like come on now if you wanna get a pc get a pc not a switch/ PC although it’s amazing graphics and all but the accessories are added up to like $2,000 but if you are traveling all the time sure perfect item best invested

    I would recommend this to a friend