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Customer reviews

Rating 4.4 out of 5 stars with 9090 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 9,090 reviews
  • Rated 5 out of 5 stars

    Like any laptop. Run updates first and you’re good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked mine up on launch day, ran updates before doing anything else with it and no issues. This thing has saved my marriage. I can now play games on the couch while my wife works on her laptop and we have trash tv running. Dont ask me why we need to see love island or below deck on the 65” tv vs an ipad. It’s her world I’m just living in it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase in my opinion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First all I gotta say this item I purchased is amazing. I love the graphics, the speed and all is proficient for its size. It's almost like have a small mini computer in yours hand. I love it and recommend it to others you loves to game like me.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Powerful portable machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome and powerful device! This thing can run games i could never had imagined playing on the go. I gotta say i am very impressed. Although it does have some kinks it still needs to fix but overall i highly recomend it. I get to play all my games on my bed instead of having to go upstairs and play on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    10/10

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this more than my 3,000$ pc. Its so easy to travel with and lounge on the couch with my fiancée while we watch tv and play some of our favorite games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This amazing i love it, Battery could be better tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing handheld.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all the top AAA games in medium or low settings. Display looks great VRR is a must. Awesome sound. Haven't had an issue with the SD card but have seen alot of people stating they had issues with it. Really a great handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome handheld would definitely recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my rog ally, i obviously use it for gaming but the thing i love most on it is i use it to connect to all of my 3d printers remotely and monitor prints from anywhere. I even bought a dock for it and plugged it into my 49 inch ultrawide and it actually runs games pretty smoothly. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld that exists. its extremely fun to play and havent had any serious issues so far. outside of overheating (fixable) and having to exhange for left stick not working, its great. it acts as a regular windows pc so you can do anything you would on a pc

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Enjoy pc gaming on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the Ally, for my other half due to surgery. Ive come to enjoy some of my favorite games on the go, and she has come to enjoy the easier access to her games as well. It being able to plug in to a tv and run like a pc is a plus for recovery time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Handheld but steadily improving

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great handheld it had its problems but its steadily getting improvements from bios updates.. im able to play forza 5 on dock on 60 fps with the graphics settings on high capable of doing 120fps im still tinkering with the setting and so far in my opinion its just as good as the xbox series s

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Didn't expect this much.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is phenomenal and beats the steam deck in every way. I didn't expect this little guy to be able to do as much as it does, for example like dualboxing an MMO while on break at work, or playing Assassins Creed Valhalla with smooth framerates. Absolutely love my Ally 10/10 purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It is an awesome device with great performance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think we can all agree, is an expensive toy, but you need to understand what you get: gaming laptop-like performance on a windows based tablet, with joy pad controls. I peraonally ise this instead of my gaming laptop to do anything from playing off course, to get on the banks or brouse on the web, no ossues

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don't like about it is the battery life. TERRIBLE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic if you're a PC gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding piece of hardware. A lot of people are returning these but from what ive gathered on fourms and pages a lot of it is user error. This is just a mini pc and you need to think of it as such. It needs its updates and has the normal windows 11 stuff but once its up and running it is a beast at playing games on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect for on the go gaming or for the casual gam

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can PC game on the go with this and listen to music or socialize with it too! So much more convenient than buying a whole pc gaming setup when i dont game often enough to justify a whole setup

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good handheld for gaming, versatile in all platforms including emulation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs time for optimization. Definitely wait a bit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs! Nice grip with my size of hands but it’s windows and windows is the biggest problem. There ar eso me design flaws as well. Hate that I can’t setup offline. The SD Card slow gets super hot. And recently with an update from 7/12/23 my sd card had issues. It would slow down my console down so badly because the SD HDD usage was at 100%. Reformatted the SD card twice and even empty it showed 100% usage under HDD. Factory rest didn’t help. I ended up powering on my console without the sd card and opened up disk management once I inserted the sd card it showed up immediately and I was able to do another format. It worked ! But the hassle was such a pain. I’m just glad it didn’t fry my sd card like other people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy with this portable powerhouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than I expected! Runs my favorite games (Doom Eternal and CyberPunk) at excellent speeds and quality. It beats out my deskop. Although it's not a dedicated gaming unit like streamdeck and it does require installing and setup like any PC. But it runs Windows 11 out of the box that makes it very useful as a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. The Xbox app works great for streaming games, running full pc games works great. Games like MW2, Diablo 4, and Fortnite run great on this. I upgraded to a 2TB 2230 right away for more storage. Keep in mind this runs full Windows so you'll have a ton of updates out of the box before you can game. But after the sky is the limit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7.9/10 handheld they could add extra stuff if the product for the price

    I would recommend this to a friend