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Customer reviews

Rating 4.4 out of 5 stars with 9091 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 9,091 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ABSOLUTELY STELLAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont bother with the steam deck. Just pick up an Ally. Since recieving my ally, i havent played the steam deck at all. The rog simply outclasses the steam deck. Playing games natively works well but streaming is where its at. Using moonlight/steam streaming at 120fps is absolutely glorious for couch sessions.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Best handheld gaming device out there.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this device for a few months now and absolutely love it. It is more powerful than my desktop gaming computer in many ways. One of which is that it runs Starfield perfectly while my desktop cant! It takes some getting used to but now it has become an everyday carry item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it on sale and did some mods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and still pretty good. Did some mods to fit what i want to do with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better than the Steam Deck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I loved my Steam Deck there were just some games it couldn't run very well or at all. But the ROG Ally has been able to take everything I threw at it at 1080p with at least a very playable 30fps. Overall great purchase that I would recommend to anyone who wishes there Steam Deck had a little extra power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought it for my grandson and he loves it. He calls me at least 3 times of week to tell me that I am the best grandma and he loves his gift.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Execellent for AAA Games on to go!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Execellent for AAA Games on to go! Works well on steam and other gaming platforms

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Asus ally

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hand held is pretty good but the only problem I have with it is the battery life. The battery depending on the game would as about 1 hour at best. If going to travel with this you need a good power bank.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not bad but doesn't live up to the spec's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this to take with me when I travel. The stats look good for several games I play. Diablo II plays great! Diablo III doesn't support controller play so I haven't loaded it. Diablo IV should be supported but even on low graphics model the system is very laggy and in most cases not playable. Over all it is ok, and I'll use it for some games like D2 and maybe hearthstone. May try some other xbox games but the performance just wasn't what is should be capable of with the spec's. Too bad as it had great possibilities according to the specs. Other issue is battery life. Lucky to get an hour, but it does a good job not getting hot so that was a plus!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear PurDra,

      We appreciate you sharing your feedback on this model. We hope that in time you will be able to use the unit and be satisfied with your purchase. We do value our customers and take negative customer service experience very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-00385) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to kill time away from computer. Only flaw would be battery life but we don’t need to play too much games if we’re outing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally Z1 Extreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld that plays everything I want it to. Couldn’t ask for more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it so much!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the asus Ally to death. It does have a SD issue on some units but ignoring that its the best handheld ive ever seen or used!! Also best buy has done a wonderful job handling the issues with SD. So its best to only buy it at bestbuy as they are handling each customer with care.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Comfortable, powerful and almost perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog is an amazing handheld with minor software issues. Aside from that the battery life is not great but the same as my steam deck. I like that it’s smaller than the steam deck but would still love to see them with a second iteration which is pocketable. Other than that thank god for the 120hz screen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not for beginners but AMAZING!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to have a good understanding of how to use and troubleshoot Windows 11, but this thing is a beast for techies. Be prepared to do all the updates out of the box. Patience pays off as this thing is an amazing PC gaming device and a huge upgrade over other handhelds like the steam deck. It wont disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great product if you don’t want a full PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I initially got this because I don’t have the time commitment to buy and use a full gaming PC. This was a great alternative, and it’s easy to use on the go. Although it runs windows 11 so the random pop ups do get annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has exceeded my expectations. I have been taking it with me for the last 2 weeks and have been impressed. The graphics are great, the ability to modify the system like a standard windows device is a nice bonus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Little PC that could

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who builds PCs for a living, this little powerhouse packs all the essentials.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You can do VR with this device!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those looking for a cheaper alternative to PCVR! This would be the perfect device: gamea like VRchat can range from 56-64fps ( low settings). Grim Lord VR: 37-48fps ( high settings) SkyrimVr (64 fps) low settinbs. I mainly play VR this way because it's convient for me. Its worth cbecking out

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Love it but needs a redesign

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my steamdeck as far as usability. Plays more games, but the micro sd design is so flaw and can fry a micro sd within a week. Upgrading the internal 2230 ssd was easy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    So much power, itty bitty battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast when your playing a game at 120 frames, 1080p display, medium to high settings, it the mobile market this is unmatched. I for one did not mind the windows 11 bc armored crate works good. The biggest problem is that you can only play for 30-40 minutes while using the power the rog ally provides. Sure you can be plugged in but then might as well play your pc or console instead and if i have to drop the settings fown i preffer to play my steamdeck which configures stuff for you and 100% feels like a mobile console.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Valued Customer,

      We appreciate you sharing your feedback on this product. We are committed to providing our customers with the best possible experience and will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. Please note that there will also be future updates to the ROG Ally that will improve overall system performance and stability. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2306018122-0102 " for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great little windows hand held.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both a deck and this device and though the deck is better at a lot of things this devices screen and power make it great for things that won't or dont run well on the deck. The down side is that the deck was built around its os and this is running windows 11 and itis really its bigest down fall.

    I would recommend this to a friend