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Customer reviews

Rating 4.4 out of 5 stars with 9091 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 9,091 reviews
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my daughter. She loves it. She can play all types of games on it without having to switch consoles back and forth. Screen quality is top notch! Surprised by just how good the speakers are. May be better than her gaming laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    FANTASTIC PC GAMING SYSTEM!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The asus ally is an amazing device, being able to play hades at 120 frames and street fight 6 at 60 fps is a blessing for the breaks I get at work. The screen is vibrate and the controls while playing games are thr selling point when co workers realize "thats not a Nintendo switch is it?"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation, Sd card reader

    Rated 1 out of 5 stars

    SD Card slot is unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheats and the SD card slot stopped working, otherwise it isnt terrible and plays games well at 1080 120hz.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ChrisD,

      Thank you for your comment.

      We do understand your disappointment with the ROG Ally and the inconvenience this may have caused if you are experiencing overheating and issue with the SD card reader slot. To resolve the card reader issue, check if the memory card is working properly and the most current card reader and chipset drivers posted at:  https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/ . If you are experiencing overheating while gaming is normal. When system resource utilization is high, this will generate more heat than normal and tends to trigger the fan to spin at full throttle. You can reduce this overheating by tweaking your hardware and performance mode setting using the most current version of the Armoury Crate utility. Furthermore, update Windows, drivers and the BIOS if outdated. Additionally, if you are playing these games online, ensure this handheld device has access to an established router and internet service is working properly since this will definitely affect system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "My ASUS" utility software or application. If this is not pre-installed on the laptop, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth I love it I can take it anywhere just connected to WiFi and you good to go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld gaming for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Really happy about the performance and compatibility so far. Worried about the heat issues long term, but no problems for me so far. Runs SolidWorks well too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld if you know your way around windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is a great handheld for its price and really powerful. I have been able to run almost every game I have on my PC around medium settings, setup was updates after updates. It after everything I have no issues. (You do need to know your way around windows and all it’s bugs)

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 1st handheld gaming device and it is awesome! Aside from the battery getting drained easily but it is really not an issue for me since i can just plug it or use a power bank. When it comes to storage, upgrading the SSD is very easy (im not a techy person). It is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Double Take !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is a HEAD TURNER! Its even prettier in person! ;-) This is the absolutely perfect device when away from your console or PC. For me and probably many male players the size is so key! Not only for big clear picture that is less strain on my eyes as opposed to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    windows is its only problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device overall, if you can put up with windows. Windows 11 is extremely frustrating to use on the ROG ally, or any handheld pc for that matter. but everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic performance for the money it runs everything I want it to run and more

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use this while traveling or just gaming in bed. Took some time getting used to some controls but is fun.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome handheld gaming PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up one of these to be able to play Diablo games on it, and its handled everything I have thrown at it since. Awsome handheld computer that can also dock and become a desktop computer with an Amazon dock and some peripherals. Edit: Bought my wife one too! Now we can game together.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome for casual play

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this one since 27th of october and i couldnt be happier, it as it issues if you expect a console like experience this is no it, but as a portable pc it is awesome, plays everything I throw at it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Could have been great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lots of issues causing multiple RMAs. Customer Support barely exists. Good performance, bad ergo. Yet still best windows device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SYSTEM. Compared to the Steam Deck I was using this is hands down the better buy. Not only is it more familiar running on windows it runs so much smoother than the deck could hope to.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Cool little machine, but ssd wasn't 512gb.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box that was supposed to have a 512GB SSD, but there's only 256GB inside the Ally. Otherwise, it's a decent unit. It's a little overpriced, but it's still alright. Asus locking people into their XG mobile gpu's is a real killer, though. Stop being stingy, ASUS, and let us use any eGPU; this would definitely increase the hype for these units.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear KyleP,

      We certainly understand your disappointment with the quality of the product and the inconvenience this may have caused.



      Normally, sales related issues are resolved by the seller if a different product was delivered to you. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great vacation pc

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for the traveling gamer, pairs well with the rog brick doc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Marton

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the rog ally, fast shipping and would buy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    PS Vita spiritual successor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an amazingly versatile platform. Running the full version of windows allows all the OC game stores to run. This feels like a worthy successor to the PS Vita in the power handheld market. The Switch just didnt have the power to software flexibility to cover the gap.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Pretty decent portable pc gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So.... i own a steam deck and also bought this too... the biggest thing that stands out for me is the screen. It is comfortable in the hands but i also do love being able to have all launchers in one place with no issues.

    I would recommend this to a friend