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Customer reviews

Rating 4.4 out of 5 stars with 9091 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 9,091 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Performance

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my nephew, It has great performance and graphics for most PC games that he likes to play on the go. he is even able to play Cyber Punk with the right settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect Size for Travel

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been minimal hiccups with the the OS forgetting my PIN to log in, but it hasn't been a major deal breaker. It's very capable for a handheld device, and can stand up to my old custom built PC.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing gaming device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my handheld gaming that I can take anywhere and play steam games. No issues with latency or lag.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming / pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves his he takes it every where we go .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent gaming device. Can't go wrong with it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming device. Asus keeps updating the system and gaming interface makes it easy to modify your experience anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Hand Held gaming system ever made

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus & BestBuy hit a homerun with this HH console. Excellent gaming processor, large screen, responsive controls, and overall sexy. Supports multiple gaming platforms & the battery life is unbelievable. If your looking for a gaming system this one is the one to get...

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Sometimes i just get bored of my PC and this is amazing for on the go. It can run a ton of things and can hook up to my TV whenever! I like to think of this as a Nintendo Switch PSP on steroids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a pleaseant surprise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was torn between the ally and the steam deck and im glad I chose the Ally. Ive been using it for emulation of older titles, and it performs perfectly. It also plays full PC games with pretty good performance, although the battery life does take a significant hit in this department

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emulation Powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont get me wrong, this thing has its quirks and should beginners should be careful before purchasing but once you get it setup and playable… there is no equal especially at its price range. I do recommend getting the warrantly less you plan on upgrading the joysticks.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld, though it does have it's flaws. The biggest is its battery, if you play on Turbo with max settings, it'll drain fairly quickly. Luckily you can tweak your settings to get the most out of this device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This Device is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device runs amazing. There is some tweaking that is needed to make sure the VRAM is allocated right along with updates, but once you’ve tweaked it, it is amazing. Been using now for three weeks and would not sell the device. Recommend for those who are traveling a lot as well.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld gaming console…never leave home without it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great, but with those caveats

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device despite its very obvious flaws with the SD card that ASUS refuses to fix. Just make a new revision! If you are ok with that issue, then this is one of the best portable devices on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Rog Ally

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile gaming system that is comfortable to hold on to. The playing ability is great to play a wide variety if games on Steam and Xbox. Would highly recommend this system for someone that wants to be able to game independently from a TV. Works great with my Bluetooth controller.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little gaming handheld, I travel a lot for work so this is awesome for long road trips/flights. Feel like I'm taking my Xbox and PlayStation with me without actually needing to take them

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome for the tech lover

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like to tinker with tech, this thing is awesome! It's fun, runs most new games with controller support, just what I expected. Not for someone who doesn't like to tinker with tech as there is some minor jankiness.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ultimate moblie gaming device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a mobile PC! Runs all the games that I need it to while im on the go or just want to sit in bed and game. Im not a very techy guy but they made it simple enough for me to be able to download my games and play right out the box. 10-/10

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Plays everything I’ve thrown at it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays Xbox game pass / steam / epic / battle.net and emulators. Not for the faint of heart when it comes to setup though. Requires a lot of tinkering and the battery could be better. I still use my computer and laptop for serious first person shooter games but I’m loving the Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Great device, but not for FPS titles

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the device is very powerful. I can run modern titles like Cod mw3 or Cyberpunk 2077 with a few adjustments. Also the display is gorgeous and the audio on board is surprisingly crisp and even cover lsup the fan noise at medium volume. The low rating is due the the joysticks. They are flimsy at best and lack any response making FPS games unplayable if you want to be remotely competitive. I had to return the device due to this issue. For all other games that don’t require much precision this device is highly recommended.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Brooklyn,

      Your feedback on this product is greatly appreciated, and we would also like to apologize for the issues you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. We will also forward your feedback to our Product team for review.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email atcustomerloyalty@asus.comand include the case number "N2306018106-0329" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      Asus

  • Rated 4 out of 5 stars

    Very cool system, more than I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty device, powerful, feels good to hold. It didn't quite have the ease of use I was looking for, and not every game plays on it well. Steam games were hit and miss, but Baldurs Gate 3 ran great. Loading up Xbox live games was a real treat, and Forza 4 and 5 played incredibly well. It's also easy to mod, because it's just a literal handheld computer, and I got Fallout: London running smoothly. If it's your jam, go for it. It wasn't for me, but it might be for you.

    I would recommend this to a friend