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Customer reviews

Rating 4.4 out of 5 stars with 9091 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 9,091 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well as a mini computer. Some gaming is not as seamless as I would like due to setup required but that might be the games fault not the system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box item looked and felt brand new. It plays game incredibly well. I have played Diablo 4, CoD MW2 2022, Starfield, No Mans sky and it looks awesome for on the go. I have big hands and it doesn't feel uncomfortable it has better grip than my nintendo switch.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its good for game on the go and for other stuff like work or blender

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It reminds me of PSP. It works smooth and amazing experience playing game. No lags in any task

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Steam deck killer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a steam deck killer. I love it and bring it on all of my flights

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s good but there is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty I enjoyed it but I felt like the Lenovo legion go was a better option imo it just feels more like a computer than a handheld gaming console even though the ROG ally has many great features it also has many issues “sd card slot overheating” to mention one it still can be the perfect handheld device for some .. I personally enjoyed the software if used over the legion but the legion just feels like a whole computer in comparison and power is worth the $

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Julio R,

      Thank you for sharing your feedback on the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We appreciate your feedback which our Product team will review. Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0431" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and ive had this asus rog ally z1 extreme for almost 4 or 5 mouths and it is a amazing system pkays everything i want i play helldivers 2 with it all the time at 1080 great handheld would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Asus power house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and beautiful gaming handheld. Asus makes quality products.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its pretty mid

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having had a steam deck for a few days and comparing it to this, steam deck does everything 10 times better from the basic initial setup to the UI. The full windows experience on this thing is so mid, and controls are non responsive at times and having to jugle between Asus UI and Steam Deck UI is such a pain and performance was mid as well. For the price get a steam deck its way better and more optimize

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DizzyD,


      We do understand your disappointment with the product and the inconvenience this may have caused.


      Surely, the ROG Ally is snappy and works properly with Windows 11. In order to improve system stability and performance, please check if the device is running BIOS version 319. Also, verify if Windows and drivers are up to date.




      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    heck yeah

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I freaking love the Ally. I have a mobile gaming setup whenever I need it. It's super easy to control. I have modded mine with low profile M buttons, which is freaking amazing. It is a COMPUTER. if you're looking for a console, this ain't it chief.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A pc in the palm of your hand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good handheld console, can run games from many games platforms (epic games, steam, xbox gamepass, you name it), if you cant afford a gaming pc or you just want a change of pace, this is a good choice since it has high specs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Exactly what i was expecting. Only giving 4 stars because if you arent familiar with windows, it might he a headache for you to get everything set up. Other than that this thing is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Perfect for non steam games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it cause it lets me play xbox games pass and other store front games. Offers more than steam deck but wish the screen was an OLED. Perhaps next one will have that!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    What cant it do?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good handheld. Wish it was oled, but 120 hz is pretty noice. I play everything from emulators to triple A games and this runs them easily. Warning SD cards tend to melt due to exhaust problems. But other than that solid 9.5/10

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Windows in your pocket!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is incredible. Its my gaming PC but in my pocket. I think short reviews are easy to read and relate to so ill simply say this: I just took a flight 2 nights ago and i played Starfield at 45 FPS. No laptop and big fan noise, just a hand held.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a lot of fun playing games. Great quality video and audio.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for on the go able to play a lot of pc games since it runs windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Little bit lag at first

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have noticed while playing AAA games like cyberpunk, starfiled it lags at first 2 mins and catchs up and then runs smoothly other than that it takes some time to get used to…!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good little beast

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ibought this thing to play Diablo 4 on the couch amd have loved it so far. It and similar games run great - i did have a small issue with the speakers crackling but i turned off dolby atmos and it sounded fine after that. Doesnt run super hot and network throughput is good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    ROG Ally Extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    portable & easy to use. be careful and make sure games are compatible before buying any game.

    I would recommend this to a friend