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Customer reviews

Rating 4.4 out of 5 stars with 9091 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 9,091 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little handheld was just what I needed. no longer do I need to pack around my laptop and mouse. Only issue is I wish it wasn't full windows 11 and an os made for a handheld as windows uses a lot of resources to run.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog Ally is a portable computer for playing games. The bad part is that you need to open the console to change the memory card. If you want to upgrade. This is very archaic!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly was a little hesitant on getting it but its better as i thought. Runs better then my ps4 most of the time, works better with my lg monitor i have that 144hz 1ms just waiting to get a hdmi hub to he able to do duel monitor setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld gaming device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great havent came across any problems. I just cant get used to the joystick. Im a pc controller gamer and for some reason the joysticks on any handheld gamining device doesnt work good with me or I just cant get used to it. It was even easy to upgrade the storage on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much everything I wanted in a portable PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clear display, and responsive controls. Works wonderfully with a variety of storefronts, I've used Steam, Epic, and GOG so far. My only complaint is short battery life, about 60-90 minutes per charge, depending on setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best Gaming PC for the price and portability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing, I even stopped playing on my main PC that has a 4090, honestly I think a power bank would be a good idea a to have too, but OMG this is so powerful

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great hand held Gaming system

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great steam deck depending on if you want to be able to play steam games and games that require window with out having to use a micro sd card or install a dual boot system on the deck

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Convince in your hand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it on the road to play games with my hotspot. Having a 65w power bank help it a lot on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Powerful machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays most games my pc plays. Some may require tweaking the settings for smooth gameplay. Would definitely recommend buying the extreme over the regular. Will be upgrading the ssd soon because the sd card is known to be problematic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam deck, what

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this system. Fast and reliable. Better than ghe steam deck

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Power in your pocket.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d probably give this a 4.5. I’ve purposely avoided using an SD card, which is a problem many are having and ASUS has acknowledged. Plays most xbox games pass games, but wouldn’t load Forza5. I hear the steam version works though. Plays Diablo 4 and StreetFighter 6 well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Asus ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the performance in modern titles. No issues as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Once It’s Setup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn’t its not perfect but as someone who is very familiar with pc and windows the setup process was annoying but not impossible. After that I really enjoyed using this device. If you’re new to the platform it’ll be an uphill battle but once you get there it’s so worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    This beast is power hungry

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aside from battery life this hand held is a beast! I recommend buying a long usb-c cable so you can play plugged in. Great system but battery is too small for such a power hungry unit.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    I can't trust ASUS. Look to other manufacturers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While my ROG Ally is generally ok, if undersized for elder eyes, the SD card slot is compromised by its placement adjacent to the heatsink (engineers didn’t pay attention in Electrical Engineering 101). Under heavy using (gaming, the primary purpose of this product), the data on the SD card will become corrupt due to heat, possibly beyond repair. While their does appear to be a soft recall, apparently, ASUS support and warranty repair is a consumer hostile experience in which ASUS will actively attempt to defraud or misdirect the consumer rather than resolve their actual issue. Please see GamersNexus and Louis Rossman on YouTube regarding their experience. As such, I won't bother using ASUS repair services, will accept the product as is, and will never purchase ASUS product again. When the joystick fails, i will replace that myself with Hall effect joysticks. Regarding the SD slot, to augment capacity, I simply replaced the NVMe SSD with a larger capacity model. I'd recommend the Steam Deck for a straightforward, console-like experience. For a more involved, enthusiast experience, i might suggest the Lenovo Legion Go or its successor (the controllers/grips need a redesign). I got lucky with my ASUS motherboard but won’t buy ASUS products again.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Joebob,

      Please accept our sincere apologies for the problems you've encountered with the ROG Ally and our support team, as well as the inconvenience. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. It is greatly appreciated that you have provided us with your feedback, which will be passed to our Product Team for review.

      Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.

      We would like to make your experience with ASUS a better one. Please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0252" as a reference so that we can further investigate the issues you're experiencing. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my fiance, and he absolutely loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device but Windows

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, sold my Steam deck for this; only downside is the battery but that's to be expected from a device running full windows 11, I recommend using nosybloaty to remove bloatware in windows 11 to reduce idle unused applications to take memory and sometimes cpu usage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome potential in a small package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a bit to get up and running but it is very very powerful for the price. Don't want to be far from an outlet but if you think of it more as something for use around the house than on the go it fits very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it, working away from home he doesnt have time to hook up his xbox and everything im his hotels so this allows us to play togethet no matter what. Only thing we dont like is how hot the charger gets even though its normal for it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much great for gaming on the go or even doing work

    I would recommend this to a friend