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Customer reviews

Rating 4.4 out of 5 stars with 9092 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 9,092 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    After 24 hours of play I can say

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. The negative reviews most likely lead to software updates which are a lot when you first set it up but after that its a breeze. High fps on Spiderman and Street fighter 6. Roms from super nintendo and sega run perfectly. A must have.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    I wanted to love this…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in hopes of playing diablo 4 and a few other games that weren’t graphics intensive. But it wasnt as consistent as i would like it to be. The size, screen, controls were top-notch, but windows 11 isnt meant for mobile devices. The ryzen z1 extreme has some potential to be good, just isnt as good as it should be in this product. Not to mention i cant use micro sd cards for the fear of them being burntout. I will be returning and waiting for the legion product to come out in the future.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Tone,

      I'm sorry to hear that you are experiencing issues. All ASUS products undergo intensive quality control, testing and inspections. What you've experienced was not intentional or representative of our brand. I understand that you have returned the unit , but I will forward your feedback to the Product team for review. If you have any general or technical questions, send us an email at customerloyalty@asus.com Please refer to this case number (N2306018106-0180) for us to better assist you. Thank you for choosing ASUS.

      Best regards,
      Schottky
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    Awesome potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the potential for this type of device is great. The unit I purchased had a bad die or some sort of hardware issue that caused persistent crashing. The recent update dropped performance by almost 30% if I remember correctly - which is still better than the Steam Deck. When it did work, it was great: had great visuals and audio, fit my hands well, and delivered an overall pleasant experience. All in all, I would say that you should definitely buy this if you've got the cash for it, just don't expect it to be as easy to navigate or as comfortable as your PC. If you're on the fence about it, maybe wait until the next generation.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best portable computer ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it since the day I bought it and all I say is that this device is incredible. It's literally a pc in portable for. I would have liked that had more ram or another option to increase the ram but overall, it's very well worth getting one.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Handheld monster

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying both the steamdeck and Lenovo Go i really enjoyed this Rog Ally it was nice in my hands and it plays most of my games well. I would suggest getting this 100%

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mobile pc gaming. Windows based and easy to use. Plays any game I need to play on the go. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for carrying

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great, functioning well recommend buying extra storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    True Handheld CPU

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item for my father, and he loves it. It was his Christmas/Birthday gift as a replacement for his Desktop and he truly is getting the best of handheld gaming and computer use at the touch of his finger tips. The design of this handheld is truly a natural fit your hand. Its is a comfortable length and size that you aren't needing to stretch your fingers and hands to reach the controls. Its a comfortable fit in a large mans hands and in mine as a small handed woman. There a few issues but overtime with software updates it will run with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely good computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases I've made in years. Not a single regret. Extremely powerful when docked. Battery can be extended through software tweaks which are super easy with the armory crate app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty cool. Just the I am able to use other game clients then steam is a plus. The battery life is kinda on a flip side but it works for me since I really since I have short time to play which it will last me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system love the Rog Ally it became my main console for gaming and good customer service and communication and understanding for buying this from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good to Pair up with Game Pass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoy ASUS products this little thing has made my free time at work more enjoyable

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Awesome Device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is awesome. I think many software improvements could be made and the company should offer a higher storage option so users do not have to do it them self's. However I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial set up is very annoying. After that I love it. Lot of Windows updates and Windows Bloatware. Clean it up and disable VMP & Memory Integrity. That will help Performance. I like this way more than the SteamDeck which was very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For the price it worked well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, only downside was the X released 2 weeks after so I immediately returned it for the X

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and has easy access to xbox game pass and steam.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked mine up yesterday. Already enjoy it way more than the steamdeck i had with the need to constantly tinker with game settings. Bought cyberpunk 2077 for the first time and runs 1080p at 30fps with minimal drops in handheld performance mode.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good handheld pc.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. Battery life could be better, but it's very responsive and the touch screen is great. Would be 5 out of 5 if battery lasted longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed Joysticks: Removable joysticks are a fantastic feature like the Nintendo Switch and Lenovo Legion Go. Their tablet mode allows for more subtle use of the device. I rather pull out a tablet on the bus than look like a 3rd grader whipping out a Sega Game Gear and juicebox. Their absence in the Ally is a missed opportunity.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better then my desktop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rog ally is the best device i have purchased in years closely followed even by my desktop is super beefy! I love this thing super versatile! Super gorgeous graphcis and does everything youd ever want/need it too

    I would recommend this to a friend