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Customer reviews

Rating 4.4 out of 5 stars with 9092 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 232 Showing 4,621-4,640 of 9,092 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for mobile gaming!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice to have, it is new and unique so if you cam handle pcs then this will be great for you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox/pc/steam/gog on the go!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no issues with the device it works amazingly well! I get 120 fps on the new forza game. Everyday i keep getting more and more impressed. Strongly recommended. I would not get the steam deck over this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Consoles

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my husband since he LOVES to game when we were about to have our little girl so he had something to do in the hospital! One of the best gaming consoles he ever owns!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Favorite gaming handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent device, the only complaint I truly have is battery life and even that isn't an issue as it can be played on a dock and connected to a monitor.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    ROG ALLY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog ally has been great the only issue is the storage capacity. But you can mod it to fix the issue, beside that it has been great overall!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it so much

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is the best.. love it so much and highly recommend this.. i play cyberpunk 2077, outriders, elden ring, and so many more games.. worth every penny best purchase i made so far .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works awesome, have only had a few issues with it when trying to play some games but other than that it does what it’s intended for

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A look at the future of gaming

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emulation power house and great for indie titles. I carry this thing around in my back pack every day. This form factor has the potential to be one of the keys to gamings portable future.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best portable PC. Looking forward to the future of handheld PCs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    4 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a ps4 handheld. Hard to play really big games but overall works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent portable gaming pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great little device. So far I've been having a good time playing my games on it. It wasn't difficult to get started either. After going through the windows setup and logging into steam I was downloading games right away.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Awesome on the go PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty awesome! This thing is like a traveling PC and allows me to play games while I travel for work. Only complaint is that it is complex and takes some getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product runs all my games on the go with ease

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld available.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a nice handheld. The performance is not 8.6tflops, but it does play some games at 50-60fps including diablo 4 on lower settings. If you know how to use a computer the experience is flawless. It is not as simple as a steam deck.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 2 out of 5 stars

    Good concept, bad execution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly disappointed as I wanted to love this, playing any AAA title for more than 15 minutes will make the console uncomfortably hot to the touch. At best, you can run games on medium settings. I’m an avid PC gamer that is used to playing on screens at 120fps or higher. While the screen is 120fps capable, no game will ever reach that and if it did it would probably explode in your hands at a million degrees. I gave it a week and returned it. I wouldn’t even want to guess how poor the experience would be on the lower end, non extreme version. Asus releasing this feels like a mistake, and will most likely be subject to recall after it eventually scolds someone’s hands. I had updated to latest firmwares etc too.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Raymond,

      I do understand your disappointment and the inconvenience this may have caused.



      It is normal that excessive heat is generated while under heavy load especially during gaming. When system resource utilization is high, this will generate more heat than normal. While gaming, please ensure no resource hungry applications are running in the background, this will definitely spike the temperature. The heat or temperature does decreases or normalizes once system resource utilization goes down. Please verify the device is running with the most current drivers and BIOS besides Windows update. Keeping the device updated will maintain optimum system performance and will reduce excessive heat generation. Drivers and BIOS are posted at: https://rog.asus.com/ph/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/.




      Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best handheld gaming device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld gaming device hands down , only downside is that the battery doesn’t last long , you’ll need to have your charger with you.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great option for handheld gaming

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has issues with sd card. Id recommend a familiarity with windows. Overall though it is an excellent handheld for pc faming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have two, third son is desperate for one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of my boys have the ROG Ally. They use it for gaming, homework on a dock. They love it. Best Buy was great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally Z1 Extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Rog Ally z1 Extreme surpassed my expectations. Performance is just amazing and the fact that I can do anything relating to windows 11 makes it that much more useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From playing on steam to xbox with gamepass to emulating it is an awesome device.

    I would recommend this to a friend