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Customer reviews

Rating 4.4 out of 5 stars with 9095 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 9,095 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product runs all my games on the go with ease

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally Z1 Extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Rog Ally z1 Extreme surpassed my expectations. Performance is just amazing and the fact that I can do anything relating to windows 11 makes it that much more useful.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fastest Chicken in the South! (gaming portable)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the portability and power in this little gaming device. Runs Windows 11 and allows for docking to make it the perfect travel companion for gaming or other media needs. Setup is a bit tedious, but all Windows PCs work this way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Asus rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device. I use it for playing games on the go. I have had no problems from day one. I use it for steam and game pass and emulation. Casually some youtube other than that its been a grest handheld pc for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great machine ...poor battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The asus rog ally is a strong performer with great specs but at the cost of battery life. Doesnt last very long while playing

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Eltranza,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously. We recommend using the link below to update your Bios which should improve system stability.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0041) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support
      https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, especially after all the updates from Asus. Handles all games, including triple AAA. I also love the fact how modular it is. Very easy to replace most of components you will ever need to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Best of the 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply an awesome device. Slightly edges out the Legion Go and Steam Deck mostly because those have a portrait screen and no VRR. ASUS control interface (hardware settings) is super slick, no lag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty decent computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is pretty nice and works well once setup. Only issue I had with unit is left analog sick did not work and had to take unit apart to fix

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good so far

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only played it plugged in so far. Vut the performance seems to be pretty good. Wish the screen was an inch or two bigger. Other than that I really don’t have any complaints

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice upgrade from the Steam Deck. The 120hz 1080p VRR screen is probably the biggest upgrade though. It's very hard to go back to a traditional 60hz display after gaming on high refresh VRR displays for many years.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Best in my opinion

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sweet system! Love that I can play steam or windows games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Turn off Core Isolation and VMP! Huge Gains!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Hardware, software still needs optimizing. Performance is incredible. I love the Steam Deck but this is another level. If you are okay with a bit of tinkering yourself you can make windows work for you rather than against you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Absolutely great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is ridiculous! It is full fledged Windows and with a 1080p 120hz display you cant go wrong. Can pop in an sd card for my emulation. Its beautiful I cant wait to see the future generations of these hanheld gaming machines

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy this, a dock, and an SSD upgrade. kthxbye

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly much better than a steam deck. Pick this up as a mini computer. Use it as an emulator. Use it for steam. Use it for pdfs. Use it for managing your home network. It is great. Just get one already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected! A mini gaming pc on the go! 100% I’m satisfied with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have two, third son is desperate for one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of my boys have the ROG Ally. They use it for gaming, homework on a dock. They love it. Best Buy was great to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Powerful performance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console runs perfectly fine and smooth only issue is the inconsistency in reliability in some of them I’ve had to turn in one before but the one I have now is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 2 out of 5 stars

    Great device! Baaaaad SD drive x3

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man, I really loved this little device but that SD card reader kept dying. I returned the first one for another device. Then the second device for a third device and by the end, I just gave up because the SD card reader just died each time. Other than that it's a phenomenal little device that's a laptop. I did some photo and video editing. It ran games I liked (Red Dead Redemption 2 and Hogwarts). I hooked up a dongle and had it connected to a monitor, keyboard and mouse. It was amazing that I could have that kind of access to basic apps with a device that small. I loved it. Hence the two stars rather than one star. But the SD card reader died. It died three times in three devices. The issue was that the card reader no longer read cards or displayed a I/O error that last time. I did everything except send to ASUS. When I returned it the first time, the lady acknowledged that the ROG Ally was having that issue. The last time I took the device back, the Geek Squad guy did all he could before coming back saying the device was defective. In the end, I just couldn't trust the device anymore regardless of warranties or coverages.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Ezah,

      Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the SD Card issues you've faced and the inconvenience caused. This is not the quality of products we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the most suitable products and services. We appreciate your feedback which our Product team will review.

      Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Although you have returned the unit, we do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018122-0226" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Awesome Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great system. Very capable and fun to play games on the go, I am a Pilot so constantly traveling with my ROG ally. Some games on blizzard have been tough to get going like overwatch but Diablo 4 runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a awesome purchase we enjoy playing games and surfing the web.

    I would recommend this to a friend