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Customer reviews

Rating 4.4 out of 5 stars with 9095 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 9,095 reviews
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    ROG Ally is DOPE AF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device. I installed a 2TB SSD. I am currently playing Bioshock Infinite at 1080p with everything set on ultra, getting 120FPS. One of the most innovative PC platforms in the last decade. Five enthusiastic stars.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    asus handheld

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld damage my 1tb sd card. I like easy to install upgrade ssd and battery.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear WARRENB,

      Thank you for sharing your experience with the ASUS ROG Ally. We apologize for the issue you encountered with your SD card and understand how frustrating that can be. We're pleased to hear you found the SSD and battery upgrades straightforward.

      To address the SD Card issue, we recommend reviewing the steps in the troubleshooting guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0607" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues -  https://www.asus.com/support/faq/1051166/ Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White case sucks, and gets visibly filthy quick. Other than that it works very well. Good for helldivers 2

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Versatile product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to take around and pull out if I want to game or connect to my desktop dock for work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great but with caveats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great device with some initial set up pains. My main issue is the battery life, which is incredibly low. Also, be careful and read up on possible SD card issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs any games I want from my PC with ease at 60 fps or higher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software on this is perfect! Seamlessly swites between desktop and gamepad controls, and even frame rates, resolution, and power settings. D-pad is HOT garbage though.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Portable and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really convenient to have something like this where i can play xbox games but also download emulators to play. It’s like having all the retro and new games in palm of my hands

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    The Ally Rocks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally has been absolutely fantastic, and aside from windows issues has bed without problems. The internal memory is sufficient for a few AAA games and plenty more. It runs Dying Light 2 with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! It works as a small but powerful PC. It's boring to stay in front of the monitor to play games. ROG Ally is the best product in the market. I enjoy playing using it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally and Sony PSP wishes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing is an absolute powerhouse, I'm able to run anything I want with pretty decent graphics, it really makes me want Sony to release a actual PSP in the form of a handheld like this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good gaming system it is a little computer you can play on the fly. You can play almost anything on it. Its a great purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    PC to go...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really portable PC only problem is that it get really hot. But is more for a shooter game. RTS games play nice like StarCraft 2

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Best buy is such an amazing place to fet the latest technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    groovy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great thank youkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk y

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    For a hand held not bad at all

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy being able to play most my games on steam with the rog suppporting the windows 11 letting me do what im able to do on my pc as well its great for traveling as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Have patience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. Updates are rolling out and gets better by the day. Sold my Steam Deck asfter experiencing this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, had a issue with my first one and had NO issue returning it for another at Best Buy. They made it easy and smooth. The device itself is nice, love the RGB lights and the overall size and weight

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld over SD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming handheld, hands down. Havnt had the sd slot issue, but then i havnt needed to use it. Has plenty of space for me. Runs my games smoothly as well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for handheld but power is oof

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the specs on this are amazing and I do enjoy gaming in it but the technology is not there for battery life. It almost negates the idea of being handheld. Only con but it is a big one.

    I would recommend this to a friend