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Customer reviews

Rating 4.4 out of 5 stars with 9075 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 9,075 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful monster!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just one word! Perfect! Such a powerful device with no competition on the board! Really, after recent updates this device is a monster!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love using this thing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome! Good display, low on RAM though. I like this much better than my steam deck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Soeakers but hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos work well when they do. Software issues . Sounds nice and has a ecosystem

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this game for my son for Christmas. He really likes it he can play a ton of different games, and says it has great handling. We travel often so this game is awesome for travel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device surprised at how well it runs all of my games. I’ve played everything from cyberpunk 2077 to retro super Nintendo games on it highly recommend it you cannot beat it for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Sd card reader

    Rated 3 out of 5 stars

    No expandable storage for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful device, i havent played my steam deck much since i bought it. Unfortunately, i’ll be returning my day old unit due to the sd card reader not functioning at all first day bringing it home from the store. If you dont care about your sd cards potentially getting fried or the sd card reader not functioning at all (like mine) i kinda recommend it. Id wait for a hardware update personally.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Nicole,

      We are sorry to hear that the SD card reader was not functioning. this is absolutely not the experience we want you to have and that you had to return it. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306018106-0076) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system, great performance, low noise to none, I haven’t have any problems with games. Windows operated like a gaming PC has lots of customisable features and has a growing community that can help out to boost performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best handheld system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus ROG ally it’s basically a portable laptop , I don’t know what is it but it’s way to faster than a normal gaming laptop . The experience it’s really good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insane value, a real powerhouse!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced an old gaming computer I never used anymore with this. Was able to sell that and pick this ROG Ally up as an open box for the same price. It was in great condition and runs circles around the heavy old pc it replaced. Not only is it my portable gaming device, but I use it all day in docked mode as my work computer. Very happy with it! Battery life could be better if you want long gaming sessions with it however for my use, it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people have issues with the device, but have had issues. The only complaint is the platform of windows os, sometimes i wished is could be steam os. But performance wise is a beast and play every game you throw at it .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of Best handhled gaming device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good as I expected. Running smooth on every game such as MW3,destiny two ,Diablo ,forza 5 ,pubg ,etc,,,,i’ve added 512g micro sd with no issue at all .overall im happy .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m in love with this device. The games I play run smoothly and I haven’t had any issues so far out of it. I take it with me for short gameplay sessions and it does that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows Handheld !!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own both Steam Deck and Rog Ally . I bought Rog Ally cuz Steam Deck doesn’t run all of game library. Ally runs all of my pc games but Steam deck has easier to use linux based platform . Battery life is same on both at 15 W tdp

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    A game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Ally but it has several loopholes like clunky integration of Windows and poor battery life. Still, as a first-generation product, the ROG Ally isn't a bad attempt at widening the handheld gaming PC gaming market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rog Ally Z1 extreme slaayed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming device, works amazing for all of my gaming on the go needs, and very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very first handheld pc ever had. Glad that I got it. Can bring it anywhere I travel good thing Best Buy has it. Can go get in person don’t got worry about package damage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally. Works Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great! I've heard oh the heating issues that made me hesitant but it must've been resolved. Cant believe I can play a such high intense games with it like resident evil 2.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It’s like a handheld gaming laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to bring gaming laptop when I travel. Now I just bring this and a hub along with mouse, keyboard and HDMI cable and hook up with any Smart TV I could use and play. I even hook it to projection tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets, this thing is amazing out of the box. Ive been looking into upgrading the SSD, but tbh not sure its the time. You wont be disappointed or dissatisfied, grab one ASAP!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The ROG Ally is the BEST handheld PC on the market

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is absolutely AMAZING. Most of the people having issues with theirs are Steam Deck owners that don’t know what they are doing. I haven’t had one issue with mine and it’s a beast. Best handheld PC on the market.

    I would recommend this to a friend