Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$462.79
Save $187.20
The comparable value is $649.99

Customer reviews

Rating 4.4 out of 5 stars with 9083 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 9,083 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this product, I couldn’t wait to open it and get started. I never experienced a better handheld device in my entire life and I’m so thankful that the ROG was my first one. It was the fastest I’ve ever used and I used a lot of computers in my life. This by far was the most advanced that I ever used. I would recommend buying it because not only can you play all sorts of video games, but you can surf the web on the go! Great purchase and I don’t regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not for everyone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very powerful handheld pc . It plays everything you throw at it , but there is work involved especially setting it up over 2 weeks later im still fine tuning everything. If you don't likw to tinker this handheld isnt for you . Also my sd reader quite working but my micro sd works on the charging dock ( sold separately) with micro usb adapter . I think it's a design flaw where they put the sd reader . Other than that i love this thing with a 2 tb 2230 ssd m.2 gen 4 its worth upgrading but then your up around 900$ after taxes on hanheld then 110 for 1tb micro plus 220 for 3 year geek protection. I got arou d 12000 wrapped in this thing but i am happy. It's not for everyone i work away from home a week at a time .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    My FAVORITE handheld device by far.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the poor battery life with the ROG Ally, it actually performs really well with modern AAA games. I've played a number of hardware heavy games on it, and all of them played well so far. The only con that Ive had personally would be the lack of a track pad, however it's not a huge negative. The setup for the ROG Ally was a but of hassel as I wasnt able to use the keyboard as it was a requirement to configure my wifi. Despite that, I was able to find a solution online which told me hold one of the mappable buttons on the back of the ally, while pressing up on the dpad to being it up. The ROG Ally has been great since its purchase and I enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool product with some drawbacks

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally is as cool as it looks. Running windows was a huge plus for me as I’m not as comfortable working with Linux. It does run games a lot better than the Steamdeck, but you have to realize it draws a lot more power to do so. Playing non demanding games: perfect, the battery will last a few hours for sure. Playing triple A games however… expect about an hour (or a little less) of solid gaming before your battery is dead. I usually play plugged in, whether it be the included charger or a battery pack, but I guess I was hoping for a bit more with the battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Powerful handheld console, cumbersome to setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device as long as you know what you're doing. For example, you will likely need to adjust the VRAM allocated to the GPU and if you want to access the gyro functionality, you will have to use a third party program like HandHeld Companion. There is no dedicated interface like on the Steam Deck, but you can work around this by using Steam big picture (I wouldnt recommend using Armoury Crate to launch games). It is, however, a very powerful device and will run your games great, albeit on a short battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Excellent choice for handheld gaming console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than a mini pc, that you can play as consol. Love the spec and can play AAA games at low setting. Affordable and best for its price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Mind Blowing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this for a year...and everytime i use this im mind blown..born in 1995 this technology blows me away. Its a fast processing gaming computer..in a handheld..it plays forza/red dead/massive games with no issues..clearer than my tv..i love this thing. Battery isnt the greatest , an hour max id say but i dont use it as a portable, i keep it plugged in. And the storage can be increased which is nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing gaming system!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my fiancée and he absolutely loves it! Battery life isn’t the best but this thing is so fast and runs all his games perfectly. Very good quality, happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power vs battery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no doubt this machine is the more powerful of the recent pc handhelds. That power does come at a cost and that's the battery life. If you don't mind carrying the charger around it's not a big issue but it does get considerably less battery life vs steam deck and MSIs handheld. It runs smooth though, powerful enough to play games like destiny 2 at a decent frame rate. Games like genshin impact fun flawlessly with no fps issues. Palworld ran pretty well as well. If you're ok with sacificing the battery life for more power than definitely pick up a rog ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    This things insane

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the ROG ally for about a month now and it's been a very good device for taking my PC games on the go. It's very portable not too heavy and I actually like the thumbsticks on this compared to other devices. Some games I play on the ROG ally are destiny 2 , Titan fall 2, Skyrim, assassin's creed Odyssey, shovel knighr, and Warframe and it runs these games really well. It's easy to log into Windows with the fingerprint sensor and the speakers are really good quality. The thumbsticks are also good for first person shooter games and overall this is one of the best handheld PC's on the market when it comes to performance.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome Handheld PC

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has enough power to play all the games I play at decent settings. Can upgrade the internal storage if needed. Battery life isn’t great but I typically will carry around a battery bank anyway. If your mainly going to use at home this is a great way to save money over the X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Asus Ally is my everyday carry.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Day 1 buyer i can say ive been having alot of fun using the Asus Ally. Its a great device to have if you're a on the go gamer and might not have the time or luxury to sit down at home and unwind for a bit. The Ally has its flaws with Battery Life and the Micro SD slot, ill admit. My only gripe with the Ally is obviously the Battery Life, but thats expected on how much performance you can get out of it. I know most people just want to pick up the gaming device and have a smooth gaming experience which you absolutely can, it just takes a little more tinkering around with settings to get your preferred setup. Needless to say the Asus ally is a great product for both Casual and Hardcore gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    A smaller gaming laptop from asus

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus is known for its bad QC so each unit is different. I got a unit with no flaws from the factory. Screen is clear and crisp for a lcd screeen. Speakers are nice and loud. Downaloding games is easy cuz its laptop essentially. Set up is a mess and a lot of work. Keyboard doesnt pop up so you maybe need a usb c keyboard to get set up going. Bios and updates are not consistent so performance maybe dip or be affected. Games do play well once you get them up and running. Its not a great device but it is good. Don’t expect a gaming console expect a flawed gaming laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Sweer Handheld Gaming Device but.....

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ally ROG is a sweet Handheld gaming device. It has the benefits of a full computer running windows 11 plus all the benefits of a gaming device. It works well with Steam, Epic, X-Box and other gaming platforms. The gaming controls are easy to use but I wished they would provide better feedback when playing a game. The touch screen is responsive and easy to use. Connect the Ally to an external monitor, a mouse and you have a fully functional PC. But battery life could be better. Depending on the game you might get between 1 1/2 to 2 1/2 hours. However, the fast charging makes up for it. To get a full charge, it will take between 30 to 40 minutes. lot people have complained about the SD card not working because it is too close to the heat exhaust fans. So far I haven't seen or experience any issues with the SD card. If you are looking for a simple but sweet Handheld gaming device on the go, I think the Ally ROG is a good device for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life, Heat dissipation

    Rated 4 out of 5 stars

    Close to perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dig it. Has heat issues but performance has been great. Windows 11 is a drag in this format, but it is doable. Battery goes fast so use a plug!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Incredible performance in a small form factor

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG Z1 Extreme Ally. Plays most titles at an acceptable level. The Nvme drive was too small so upgraded to a 2TB model. I recommend a dock and carrying case, as it is nice to be able to prop the device up on a table top. I would recommend the OG model over the X to save yourself a few hundred dolllars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve been playing with my ROG Ally for over 2 months now and it is amazing! It runs BO6 just fine and plenty of steam games smoothly! Only downside is if you are playing a performance game the battery doesn’t last long maybe 2 or 3 hours but on a not so demanding game and running on silent it last for about 6 - 7 hours

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Battery life, Storage capacity

    Rated 3 out of 5 stars

    Ooooofa

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you have the 3 AAA games downloaded and maybe, MAYBE an indie game or 2 downloaded as well, you'll find yourself without storage for literally anything else. Putting that aside, the gaming experience is actually very nice! It's light enough to hold for the other major downfall, it's battery life. Looking real world about 1.5 hours. And to me that's just too the point of warming up lol.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear ThomSF88,

      Our sincere apologies for the problems you have had with the ROG Ally and any inconvenience this has caused you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We appreciate your feedback which will be reviewed by our Product team. Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0326" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Cons mentioned:
    Heat dissipation, Sd card reader

    Rated 3 out of 5 stars

    Think about it before buying it!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this console 2 months ago and since then I been Investing money! The console overheat so wasted your money getting an SD card it already burn mine in less than 24 hours… I had to buy an internal memory not cheap at all! Then after that the Right Joystick stopped working out of nowhere!! Now I have to spend more money! Anyways I would consider spending 700 to 1000 dollars on a console that keeps braking and don’t get me wrong I love it but It comes with TOO MANY ISSUES!

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Dolores B,

      Thank you for taking the time to share your experience with the ROG Ally. We’re truly sorry to hear about the issues you've encountered, particularly the overheating, SD card failure, and joystick malfunction. We understand how frustrating and disappointing that must be, especially after investing so much into your device.

      To further investigate the problems described or to obtain assistance with getting the ROG Ally repaired, we recommend contacting our support team directly at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0595" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the ASUS ROG Ally for a few weeks now, and I'm really impressed with it. It's a great handheld gaming device that offers a lot of features and performance for the price. The Ally has a powerful AMD Ryzen 7 6800U processor and an NVIDIA GeForce RTX 3060 GPU, which can handle even the most demanding games at high settings. The 120Hz display is also very smooth and responsive. I also like the Ally's design. It's well-built and comfortable to hold. The controls are responsive and accurate. Overall, I think the ASUS ROG Ally is a great handheld gaming device. It's a great option for gamers who want a powerful and portable gaming system.

    I would recommend this to a friend