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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9111 reviews

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  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 9,111 reviews
  • Rated 5 out of 5 stars

    Sold my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not perfect for everyone but it's perfect for me. Have a lot of freedom with windows and less tweaking that needs to be done. Also game compatibility plays a big role and is the reason i play it more than my steam deck. Also can make it as powerful as a desktop with a xg mobile for an extra 800. I just really appreciate how versatile it is. Biggest issue is the battery but is to be expected. Overall really hope they continue supporting this and that they come out with another one but not too soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld, but note it’s not a console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To potential buyers, know what you are buying, this is not a console. It runs windows 11 and understand you will not be using it as a computer when in handheld mode. It’s a great device plays tons of games flawlessly, but again, you will Not be running AAA titles at max graphics at 120hz. Battery life is what you make of it. Set your games properly and you will get 2 hours per session easy. Don’t expect to play for 6+ hours. I recommend this to gamers with above average intelligence.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Almost perfect gaming handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gaming handheld with only one downside. This will play whatever game you want and look beautiful while doing it. The only downside is the battery only last 4 hours at best and usually 1-2 hours depending on what game you play. If you purchase this make sure to get a power bank also that can output 65w+ for when you're not near an outlet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best handheld

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It feels so amazing when gaming and I can play it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this game system, its an amazing piece of hardware, needs a better battery and bigger ssd space though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MUST HAVE!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! i use this as a laptop and gaming and man this thing is FAST! graphics are amazing, charging it will also increase the graphics a bit higher while playing. My only one problem is that battery runs out fast after an hour an a half of playing. cant take this outside and play like i did with my other handheld device but other than that, everything is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the sd card slot never worked, this has been the best purchased I've made on electronics in the last 5+yrs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    the potential makes it's flaws more frustratin

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an undeniably cool concept, but poor battery life and the faulty card reader and triggers make it tough to recommend this iteration. The right trigger no longer works on my ally, so any game that makes use of it is largely unplayable. It's such a shame because the performance is really impressive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Personal preference

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned both Rog ally and Legion go and I personally went with the Rog ally. Legion go screen is beautiful and storage 1 tb is a plus but those were the only things I liked over the rog but thats not really worth paying another $200 for. Rog feels way better in hand and actually feels portable unlike the wrist busters aka legion go. Dont even get me started with software Asus is a better experience straight out of the box right now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally - My Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Ally for a little over a week and it has been great. Very easy to use and set up. Windows 11 is a breeze to walkthrough even though they spam you with privacy notices at the start which I recommend skipping. Overall the system runs pretty well and performance is solid across the board. Given time I'm sure ASUS will have this fully updated on the software side with little to no hiccups. Most games will need to be reviewed within their own settings to get the best performance possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible device!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. I also love my steam deck. However this one ups the steam deck in nearly every category. The capability of the hardware is incredible. I do belive it needs more software refinement (just as my steam deck did at launch). I have no doubt that they will continue to improve this device via updates to unleash its full potential. Great job Asus! Being able to boot up ANY game i want to play without having to jump through hoops is incredible. Especially if you are a gamepass subscriber.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    As expected. Great contender to the steam deck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all these handhelds coming out. This one has to be my favorite. If you know windows then this will be a breeze to operate. I wish they didn’t rush it after they announced the console because there are a lot of bugs and a crucial sd card reader problem currently going on. I was one of the unfortunate ones that my sd card reader stopped working. Other that that an amazing device!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 3 out of 5 stars

    Asus Rog ally

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My biggest issue with the Rog ally is battery life and also how warm it gets but that’s not to say that it is one of the most powerful handhelds on the market 120 hertz display full 1080p if your looking for something hand held that can play AAA games at high settings this is what you want.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear RobertoC,

      We're sorry to hear about the unfortunate experience you're having with your battery draining. Please allow us to make your experience with ASUS a better one. We do value our customers and take negative customer service experience very seriously. If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0037) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Love it, even with poor battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a dad its hard to find time to sit down and play a game. When i do game its typically not more than an hour. The ally is oerfect for this! Ive been playing gamepass, steam, WoW, PS remote play and more. I got it on sale and recommend you do too. i also picked up a battery just in case. Battery life is typically 90 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome handheld gaming PC

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome for PC handheld gaming. This thing is a mini PC that runs surprisingly very well. Now granted, I always play plugged in. I’ve played a few times just on battery and you’re lucky to get an hour of game play. You probably have to set all of the settings to low. I can’t play like that. Storage sucks but I upgraded the SSD on day one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming pc handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: runs games very decent for being a handheld and it feels very comfortable for its size and its very fast. Cons: battery it’s not that good compared to the steam deck i believe and since its a white handhled if you have sweaty hands you will notice over time dirty marks on the handheld. Also the back buttons can sometimes be a hazle when playing videosgame you might press them by accident and they might close the window on accident.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if you come in with the right expectations

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's a great package if you know what you're getting into. Battery life kinda sucks. Get a power bank if you're away from an outlet for an extended time. A good bank around 100WH will give you 3-6 hours away from a plug without a huge amount of bulk. Running Windows is the biggest pro and biggest con. It's so much nicer than using a Steam Deck for 3rd party store support. Sure there are ways to use most others with the Deck, but Game Pass support and not needing to worry about too much extra config is great if you use those. Steam's Big Picture mode goes a long way to make it similar to the Deck when using and is lovely. If you need better mouse support though, the Legion Go or the Steam Deck are still better in this regard (RTS or other games that don't translate to controllers). I actually quite like the right thumbstick for mouse control, but only for navigation, I can't imagine using it for playing. There's a right angle adapter to fit full size 2280 m.2 drives. Get a cacheless model such as the Lexar NM790 is a great way to not increase power draw vs the supported 2230 drives. I've got 4TB with a similar power package staying in safe temps. It's wild having that much gaming library available anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming has come a long way

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to play games on the go and while the wife watches TV. This is basically a PC in handheld form. Although small, dont be fooled. This thing is comparable to a PS5 in term of specs and playing games like Tomb Raider and Fallout is amazing on the go. It definitely exceeded my expectations. Also, iy can run steam, gamepass (PC version) and all other store fronts

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Product, Acceptable Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld looks incredible from the time point you open the box. I am extremely impressed so far for the price of the device. Feels nice and solid when holding it and it is comfortable in your hands. Don't let bad reviews deter you from the product at the start. Ive had 0 issues with updates and installing anything. Plays smooth with everything I've tried thus far. I love this device so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Absolutely in love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ROG Ally. I pretty much use it for every. Obviously i game on it more than anything. But i use it for everything else as well. I use it for online college classes, editing videos and programing my racing drones on the go. I got rid of my xbox series s and my gaming pc and just use this. Get a dock for it and hook it up to your pc monitor. Good to go!

    No, I would not recommend this to a friend