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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9042 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 9,042 reviews
  • Pros mentioned:
    Game compatibility, Screen quality

    Rated 3 out of 5 stars

    Great device with lots of issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start off i have had 2 units, the first one killed a brand new 1tb A2 card from Silicon Power(brand) ordered from amazon. The first one would also put the screen in a sleep state that the units screen wouldnt wake from, i could hear the sounds from the games but the screen wouldnt turn back on. Unit 2 has been mostly ok but in the case no pressure on it or anything the entire analog stick cap came off and would not go back on, the only way is to replace it internally. STILL I would like to say as far as gaming power and capability all in all when all is working THIS IS THE BEST GAMING EXPERIENCE EVER even over all of my other more powerful systems, it has the best sound ever in a handheld,best screen quality,the hi def vibration is great, and when you put all of those things together you get a sense filled experience while gaming, that said, I have large hands and the ergonomics could use some work on the next iteration. It feels ok but not great in my opinion.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear TechDigital,

      We appreciate you sharing your feedback on this model. We are always known to satisfy our customers with the best quality and features. We do value our customers and take negative customer service experiences very seriously.
      If you should have any other concerns or feedback feel free to reach out to us at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. Please refer to this case number (N2306022696-0048) for us to better assist you.

      Thank you for choosing ASUS!
      Best Regards,
      Saskeia
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rog ally z1 extreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this and the steam deck and i must say this is way better and stronger. The screen looks great and feels very smooth with the 120hz refresh rate. My only complaint is the battery life isnt too great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a perfect size. Not to bulky easy to hold even when laying down. Simple as using a pc. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing little device. Running AAA games at 30-60 fps is impressive. If youre familiar with windows customization is robust to tune settings. The only con is a physics problem. The battery life isnt great on this, and a battery bank is a must. A heavier battery in the device would be too uncomfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    More than a gaming device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned one and needed a second one for my brother. These things are awesome, and now they're cheaper than ever. I would definitely recommend for a portable PC that's even more powerful than most laptops

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth the time it took to get the cash for this

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i take this bad boy with me to work and i convinced my coworker to get one and he loves it, i have been all these games i love at work when i get downtime and its worth every dollar, i never have any issue except for maybe the battery but i always charge my phone when i use it so there is t much of a difference

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld PC for Diablo 4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a handheld PC to play Diablo 4 and it came down to the ROG Ally or the SteamDeck with workaround. The price point of the ROG Ally was comparable to the SteamDeck with 512gb, so I had to decide if the $50 price difference was worth it. After watching and reading a lot of reviews comparing the two, I decided to give the ROG Ally a try. Having used Windows 11 and having set up multiple PCs with this OS, I felt like I could troubleshoot some of the issues discussed in the reviews. The few issues that kept appearing in reviews (i.e. microSD card corruption, FPS performance at 15W, etc.) were supposedly addressed in recent firmware and BIOS updates. First thing I did as soon as I booted up the ROG Ally was perform these updates before attempting to game on the device, and I believe this addressed most of the performance issues others experienced at launch. I was able to download and install battle.net and Diablo 4 pretty easily and was able to get sustained 60fps while plugged in and using Turbo Mode. So far, I’ve put about 7-8 hrs on D4 both plugged in and on battery and have enjoyed the experience. Coming from mouse and keyboard on a gaming PC with 144fps to the ROG Ally took a little getting used to, but after about an hour I had no issues playing the game using the ROG Ally controller. I also tried partying up with some friends using the hotel Wi-Fi and was able to run dungeons for a couple of hours without any disconnections or significant lag. Overall, I’m pretty happy with my purchase and will update my review after I’ve put in more hours on the ROG Ally!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 5 out of 5 stars

    Love the Rog Ally!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my doubts based on reviews and the Lenovo Legion Go dropping but definitely glad I went with the Rog Ally. I love the screen size and rarely ever play handhelds with the controllers detached. Battery life could use improvement but its to be expected with a device like this running all these programs. 512Ggb isnt really enough to do much with. Consider an SSD upgrade to 1TB minimum.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Absolutely Love It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus ROG Ally is great though it may not fit your needs. Pros - Windows 11 - Comfortable Design - Runs most games with no issues - Beautiful screen - Quality build - Good customization/power profiles Cons - Windows 11 - Very limited battery life - No good carry case available Meh - Asus launcher software - functional but could be better

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Device of the Year?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is WONDERFUL! I would HIGHLY recommend to anyone using a handheld gaming device especially if you play PC games. I've played multiple AAA titles on this without falter. Destiny 2, Cyberpunk, Diablo IV, etc. Only complaint is the battery life outside of it's charging state. if you're gaming on the go, really bump down the intensity or else you're looking at a minimum duration of gaming.. like maybe 1 hour at higher wattage usage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great for couch and travel gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for a few months now and I am in love! Of course there are some bugs here and there but overall performance is amazing! Love having the windows experience at my fingertips. It was great on several trips I took so far. I bought a couple external battery’s and I ah e been good to go for hours! Would definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    Great budget level gaming laptop essentially

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for ppl with motion sickness. Expect to always be plugged in - esp for the extra performance boost, but it's an extremely powerful handheld - albeit with some quirks. No, its definitely not future proof, but for ppl who have nostalgia, or a huge list of games in their steam they have not touched/finished, this is great for that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Small package, huge potential

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. If you know how to operare a gaming PC you should have no problem enjoying this device. Don't expect this to be as simple and user friendly as something like the Nintendo Switch. It's full Windows, so expect a good bit of setup and occasional troubleshooting. Plenty of power for its size. You'll probably want more storage. Thankfully it's simple to expand.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get it all updated and everything dialed in it is a good unit but I spent allot of time getting games to work. Luckily google was helpful on what needed to be changed for game settings in order for the game to even open. But once it worked it is an awesome handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Embrace Gaming Freedom with the ROG Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally, a remarkable portable gaming device that brings a new level of gaming convenience and enjoyment. Combining excellent portability and user-friendly design, this handheld companion redefines the way we experience gaming on the go. With its compact form factor, the ROG Ally offers unparalleled portability. Take your gaming adventures with you wherever you venture, transforming dull moments into thrilling gameplay sessions. Its lightweight construction ensures comfortable handling, allowing for extended gaming without strain or discomfort. Navigating through games, menus, and settings is a breeze, thanks to the ROG Ally's intuitive interface and user-friendly controls. The well-arranged buttons and joysticks provide a comfortable gaming experience across various genres and play styles. The responsive touchscreen enhances usability, adding another layer of convenience to your gaming journey. Underneath its sleek exterior, the ROG Ally boasts powerful performance. Equipped with a capable processor and generous RAM, it effortlessly delivers smooth, lag-free gameplay. Whether you're exploring visually stunning AAA titles or immersing yourself in indie gems, this portable device ensures an immersive gaming experience on par with traditional consoles. In conclusion, the ROG Ally is an outstanding choice for gamers seeking the ultimate freedom of portable gaming. Its exceptional portability, user-friendly design, and impressive performance make it a true gaming companion. Embrace the gaming revolution and unlock the freedom to play your favorite titles anytime, anywhere with the ROG Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prob still One the best handheld pc you could get even after the release of the Xbox rog especially when you install the Xbox full screen experience that is the main selling point of the Xbox rog

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great portable game system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend the official case since it won’t fit the charger with it. Abut great finds on Amazon. Also battery life is very low for high spec games. Great performance on high battery or plugged in but may be slow for really graphic titles. Great community support for game optimization.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great handheld

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great handheld . It performs well for majority of games i have tested but only flaws ill mention is the the thumbsticks , Feels like back in the old days of the ps3 controller very loose no tension on the sticks and also battery life not the best almost 1 hour but overall great handheld for those who have the money for it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    I love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the steam deck and have played the same games on the rog and higher capacity games that even the steam deck cant fully run and i can most definitely say that this is worth it. Only downside is it dies pretty quick when it comes to playing high end games just like the steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great little machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little machine is great! I love that i can play not only my ste games but my xbox games away from home without having to stream them or rely on a good internet connection. Feels good to hold and not to heavy. Only negative thing but is expected with these handhelds is the battery life. Its always smart to carry something around with you to charge it

    I would recommend this to a friend