Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9042 reviews
(9,042 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
Asus Rog Ally Must buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for handheld gaming, best purchase I’ve made in a while. Handles most modern games fairly well with a bit of tweaking game settings.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this over the steam deck as I have had no issue with it. Runs eso without needing false drivers. I only got rid of it to upgrade to the ally x. My neice has my old device and loves it.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Superb Handheld device.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a console gamer. I have never play steam deck. I got one for myself and pick it up yesterday. All i can say is this handheld syatem made by asus was superb and awesome Cant wait to add more games and play. The only downside of it os battery life i hope in the future asus will get an update from asus to resolved this issue.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Fantastic On the go Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using this for about 3 weeks now, and man is it great. I use it at work as I have several rounds of downtime 30-90 minutes long. It has been playing D4, POE, Battlefield 2042, and BG3 wonderfully. The screen is crisp and vivid, I have had no issues running at 1080. D4 I am averaging around 70-90 FPS, no stuttering, no issues. This thing has been amazing so far playing the games I like on a mobile device.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
ROG ALLY 7
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its getting a 4 star because when it turns off some times to get up and going agian takes for ever and logs me out of my accounts for no reason,but when its up and running it does an amazing job
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Better than expected!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ally delivers into what is meant to do. A powerful mobile machine. I can take this thing everywhere, it’s a computer and console that plays runs and looks super smooth. I can’t wait to see what the future will bring with Asus Mobile devices. Excellent work here! Highly recommend, I’m a busy parent that can’t afford to sit for hours in front of a PC with this I can whip it out anytime and get some play time!
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 5 out of 5 stars
Gaming on the go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is great for gaming on the go. You should not expect this to play games on ultra settings. The battery life is hit or miss, and this not for non-technical. Highly recommend getting a technical friend to help set this up
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Storage capacity
Rated 3 out of 5 stars
Does great but has minor flaws.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a fantastic handheld for what it does. Always wanted something like this to come out to play my games AAA games on the go and stream my Xbox games. It has had some flaws though. Adrenaline software seemed to interfere with many games that may use battleeye anti cheat. This version of the ALLY that I received also burned up a few SD cards. New revisions of the ALLY seem to have improved the situation and ASUS is relatively quick with repairs. Storage is also lacking. Just a few big games will take up majority of your space. Overall I’m happy with it regardless of the imperfections. Can’t wait for a refresh.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. This is not the kind of quality to expect from ASUS products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. We appreciate your feedback which will be passed to our Product team for review.
Please allow us to make your experience with ASUS a better one. To further investigate the SD Card problem or obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0475" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:PortabilityCons mentioned:Battery life
Rated 4 out of 5 stars
My review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld, love playing, easy to take places and has great graphics. Just had two issue with it stopped working but they haven't gave me a problem getting it fixed. It also just dies a little to fast.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Amazing little machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a Steam Deck fan-boy that LOVES the concept of handheld gaming. After having the Deck for over a year I have to say, the ROG Ally is better in almost EVERY way. While I actually prefer the ergonomics of the Deck, the Ally blows it away with performance, compatibility, and style. WHY AREN'T MORE REVIEWS MENTIONING THE SPEAKERS?? The Ally has 10x better sound! I'm loving the Ally and couldn't recommend it more.
I would recommend this to a friend Rated 4 out of 5 stars
Best on the go handheld console- otherwise go PC!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for gamers on the go! The setup was, as expected- for a windows 11 based handheld. Beyond setup and the constant need to be on charge- it’s honestly a fun little hot pocket. If you’re fluent with win11 and Armoury Crate- you’ll be fine. No issues with either of the two we’ve purchased this year!
I would recommend this to a friend- Pros mentioned:Overall performance, Screen quality
Rated 3 out of 5 stars
Amazing concept... still not ready.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on launch day and am super impressed with the screen, interface and performance however am having tons of issues running updates (whether they fail or pass, they pass installing and the updater doesnt realize it), to games randomly crashing or not installing. This really needs more time to be ready and should have been delayed instead of pushing for the initial release date. I will be returning mine this evening and going back to my Steam Deck for now. I'll reevaluate in a few months whether or not to upgrade then. For $700, this thing should be performing near flawless and it is not.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear khepatrix,
We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. After installing your updates, did you reset your system? If so do the updates still show after the restart? When the crash occurred were there any error messages popping up? In some cases, you may need to adjust your graphical settings. If you’re still experiencing issues, feel free to contact me if you have any technical or general questions. You can reach me at customerloyalty@asus.com. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
impressive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressive for a handheld windows based gaming PC. Runs Diablo 4 and Destiny 2 better than the steamdeck, but you really need to have a battery pack permanently attached. If you get the 65w wall adapter you can output to a monitor or tv and play with controller on a larger screen seamlessly at 1080p / 60 hz or better
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
A great experience.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I see a bunch of people knocking this device and always comparing it to the Steam deck. I owned a Deck and got tired of always searching the Net to figure what script I needed to get to work with my LG. To get it to recognize docks NVME drive. The straw that broke the camels back was novel voice over wouldn’t work and I was told to contact the game maker when it work on my PC and Mac. Steam deck is cool but a lot of Hupe. I dumped mine and got the ROG Ally. I’m so happy I’m not having to go to desktop enter in text to get functions to work. When did I become an employee of Steam? The Ally works really good for. Instead of having to tinker to get stuff to work I can actually go play. And because of the Windows OS I haven’t had a game not play. I don’t have to typ in scripts to get Xbox cloud to work. I just long into Battlenet x loud etc and it works. Yes the battery drains fast if you have the performance setting cranked up. To me the ROG Ally is a better experience than the Steam deck. I came to play games not work on a handheld. Put in the first day to do updates and downloads then after that just play. I feel the display quality is awesome. I’m just really happy with this unit so far. For me it is way less frustrating than the Steam Deck. They are two different handhelds with different strengths and weaknesses. But for me the ROG Ally was more fun and enjoyable to use. The only thing I don’t like is cost. And lastly Best Buy shipped this thing mad fast. I’m starting to really enjoy Best Buy again
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs most of my games with ease. Definitely worth the pick up
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 3 out of 5 stars
Good machine with terrible battery life
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the way this thing looks, feels, and plays. It runs games flawlessly and using windows is very intuitive and its nice to be able to download games on xbox gamepass. HOWEVER… the battery life is abysmal. Youre looking at 1-2 hours of play time, even when playing games rhat arent graphically demanding and when you have all the internal GPU and CPU settings turned down all the way. It really puts a damper on the whole experience and makes me not want to bother to use it. Last thijg ill say is that if you get a dock and want to use this like a Switch, it is very clunky and reminds me of the Wii U days with how much youll be using the Ally to change settings or switch games.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
The decision to make a purchase can be an important one, and we want to ensure that our customers receive the most suitable products and services. It is greatly appreciated that you have provided us with your feedback, which our Product Team will review.
Please note that there will be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and include the case number "N2306018106-0410" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
- Pros mentioned:Game compatibility
Rated 5 out of 5 stars
My review of the asus rog ally z1 ext
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fun to use when you are bored of being on the pc or console, can run most games very well. If you got a pc you can stream your game to it so you can preserve the high fps with none of the being in a chair or at a desk to play.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Solid Handheld PC
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid handheld device. Performance is pretty high and can play a lot of the high quality games with good frames. Only lacking is the battery. Only trade off you are making is battery for performance, so you are getting what you pay for.
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 5 out of 5 stars
great handheld device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great handheld device, can access every game you can think of, only downside is the battery life. it gets about 45 minutes from 100% to where it needs to be plugged in to use it.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 5 out of 5 stars
Would recommend again, great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the device, even moreso because I got it on sale with an extra $100 off because it was open box. It works just fine, and had no cosmetic damage. The device itself is a gamechanger, allowing me to play my entire game library wherever I want. Battery life isn't great, but I knew that going into the purchase.
I would recommend this to a friend


















