Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9063 reviews
(9,063 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Amazing Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the past week or so i have enjoyed quite alot of games and titles with this device and I am always in shock of how well games are being runned on this device. Although there are some issues such as the battery life, apart from that it’s really a great system to play games on at home or on the go. I am really looking forward to what this device has to offer in terms of updates as this is only the start!
I would recommend this to a friend - Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
Asus Rog Ally Must buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product for handheld gaming, best purchase I’ve made in a while. Handles most modern games fairly well with a bit of tweaking game settings.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life, Storage capacity
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every game I have played has ran amazing the only down side is the battery and memory
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Best hand held console/PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very powerful hand held PC, every single game i have played runs 100 percent, im very impressed by the graphics power and performance. I cant put it down, battery lasts little over 2 hours at mid settings but playing while plug in its easy and it wont bother me at all. Games looks great even at low settings to save battery. This is a must have
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 4 out of 5 stars
SMALL AND IT DOES THE JOB! HIGHLY IMPRESSED!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so blown away with this. It's literally a baby PC. Perfect for traveling! It's not comparable to Logitech G-Cloud. I am honestly impressed! My only complaint is the battery life. You will need some type of power bank if you want to play longer on this platform.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Bang for your buck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful handheld, plays most games at decent settings. Good screen and comfortable to hold. It’s a very good option now with the newer versions costing a lot more.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 4 out of 5 stars
Awesome device
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for normal gaming but for fps gaming isn’t great on it overall experience is great for travel and its very versatile to hook to a monitor and keyboard and mouse or controller I would say it’s worth it if you don’t mind the lower settings for fps gaming and if you don’t want to carry a heavy laptop.
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 5 out of 5 stars
great handheld device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great handheld device, can access every game you can think of, only downside is the battery life. it gets about 45 minutes from 100% to where it needs to be plugged in to use it.
I would recommend this to a friend - Pros mentioned:Game compatibility, Screen qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful hardware. Great screen. Can play wide variety of games. Limited battery life
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Awesome Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMD Ryzen Z1 Extreme processor and 512GB storage offers a fantastic combination of great performance, portability, and stunning graphics. It's a machine that caters to both gamers and power users who need a versatile and travel-friendly machine without compromising on power and display quality.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 3 out of 5 stars
Great performace, terrible battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is great for a handheld, but the device is limited by poor battery life.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Andrew,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the limited battery life you’ve experienced. To help address this, we recommend reviewing the troubleshooting steps outlined in our FAQ. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can further investigate or assist with a repair.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0618" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) -  https://www.asus.com/support/faq/1043914/
- Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 3 out of 5 stars
Close
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great in the hand. I like the design. Good performance. However, it kept not reading my sd-cards. And Window's explorer would often completely freeze. In addition, the Armory Crate software, while having good features and shortcuts, wouldn't always respond. I read around and tried a couple other alternative software, like Handheld Companion, and G-helper. These seemed good but not as easy and then some of the physical shortcut keys (for example, launching software, or bringing up the keyboard) weren't working. I like the idea of these devices, but at this time I think a laptop with a controller is 100x a better choice. Sadly there don't seem to be any laptops with new AMD chips in this price range.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Red C,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the SD Card issue you've faced and any inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0352" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166/
- Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great platform. Pairing with a dock and adding a wireless keyboard/mouse, the device performs great. My only gripe is that it not only gets really warm(offset this with a dock with fan) and it’s vulnerable to malware/viruses. Aside from that, it is an awesome machine.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Best Windows 11 Gaming Handheld
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You don't need an Asus Ally, but if you buy one you'll likely be happy you did. This assumes you have some money, and every PC gamer probably needs some of the green stuff. I enjoyed playing Diablo 4 on my new Ally, and was happy to see POE boot right up in controller mode. Similar also for Don't Starve Together. Windows may have you using the touch screen some, and I haven't tried the free Bluestacks Android experience, but if you need it, it's there too. This is the begging of a new segment that I do think will have some staying power. You should expect games will run at 24-60 fps, and not at 90 or 120. You'll also likely only get around an hour and a half of battery power based play. However, the 45 watt charger will refill the battery quick, and all ports are on the top of the deck and out of the way if you want to plug in and run in turbo mode. Charger is USB-C, so you'll want to use Bluetooth or an audio cable if you need a headset and to charge at the same time. Screen is nice and bright. Vents are well designed to keep any heat off your hands, and speakers are similarly well placed and sound good, if you are using without headphones. Rumble is also a nice touch. Expect this to do anything a value gaming laptop can do. Price is fair, and is comparable or better than similarly configured current and coming competition. Buy this device if you're a PC gamer who wants to play on the go, with or without an Internet connection.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was scared to buy an open box product, but everything works great. The refurbish department did a great job with it.
I would recommend this to a friend Rated 4 out of 5 stars
Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This things an absolute beast, doesn't come ready to go out of the box but after some set up and experimenting with different settings it is a gaming monster. The main complaint I have is the battery life is very very low for most games
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performance is pretty good. I've been running any game I've wanted on medium for modern titles and higher with older ones. Only compaints are the limited storage space and battery life. To get the best performance it needs to be plugged in.
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Storage capacity
Rated 4 out of 5 stars
Good product, small storage.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product to use on the go, with the capability of having your games that you own to play without internet. There is a issue that it has not enough storage, but it does has a micro sd card for more storage and it can accept external storage.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
perfect handheld for gaming
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great console. one of the best handheld consoles to date. its like having your gaming PC with you everywhere. And a vonus is that you can dock it and use it like a desktop when youre home if you wish.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 3 out of 5 stars
Good for needs work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device has been one my favorite purchases in the last couple of years. It actually has become my laptop. I gave the device three stars because there are some things that could be better. All in all its pretty good. Pros: -Windows 11 so it compatible with most things that are compatible with windows11. -Awesome sound. ( I hardly have to go beyond 20 out of 100) -Awesome performance -Storage is upgradeable Cons: -*BATTERY LIFE* ( yes I meant all caps) -Sticks seem a bit light (I would like a bit more tension on them) -Factory Storage size ( Though its easy to upgrade) -Only one color to choose from
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
Thank you for sharing your experience with the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. Your feedback is greatly appreciated and will be forwarded to our Product Team for review.
Please allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or for assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0456" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/


















