Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9042 reviews
(9,042 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
LOVE this handheld system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was torn between purchasing this ,the STEAM DECK. Or a PS5. There are games on PS that I cant play on XBOX so I figured with tne ROG I could hook it up to TV and play and take on the go.I glad I purchased the Asus ROG. The battery life is not the best. Also set some time aside for inital setup as there ate quite a few UPDATES. After that it was smooth sailing . BTW the graphics on this look amazing
I would recommend this to a friend - Cons mentioned:Battery life, Heat dissipation
Rated 5 out of 5 stars
Amazing portable gaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it is practically a mini pc. I enjoy that I can play my games from Xbox, Steam, EA, & Epic games that I play on my laptop. It does get hot when performance is set at turbo and will use the battery quickly. I usually use Silent mode or 15w performance to keep battery a little longer. I also upgraded to 1tb nvme to add more games hit also have a 1TB micro for additiononal storage.
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 5 out of 5 stars
Really great portibal computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this device and the portability, its not as heavy as i thought it would be, but still feels very sturdy. I bought a silicone case for it and I actually prefer it without the case. Ive used it to play Diablo 4, Palworld, and Baldurs Gate 3 so far - all have run pretty great. So far I’m satisfied with this purchase
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Software
Rated 3 out of 5 stars
I was really excited for this product but...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's got nice hardware and a nice screen as well as a decent pair of speakers. However, the software side of things is what destroys the device. It uses Windows natively which is nice in terms of universal access to software and programs, but the downfall is that it's extremely difficult to navigate using this device. It's also very hard to do basic things like launch a game due to the way everything is integrated. It feels like software is tacked on to this product rather than native like the steam deck. Unfortunately I think that this isn't THE handheld to get and it's going to take another year or two to get something that's just right. I already sold my Steam deck but I don't think that device is up to snuff in the hardware but is way better in the interface. Maybe Steam and ASUS can work together to release a best of both worlds device, but in the meantime I'm going back to my laptop.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Tyler,
Thank you for your feedback on the Rog Ally, we truly appreciate you taking the time out to let us know. Due to the nature of PC gaming, not all games will work right from the start you may need to adjust your controls in-game, to properly work. If you're using Steam as you're preferred platform, I would recommend using Big Picture mode, this mode will allow you to easily navigate around your Steam library. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated to bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Rated 5 out of 5 stars
Great handheld after setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a beast of a gaming experience. Upon ordering I was a bit skeptical due to some of the reviews stating bad BIOS updates, fried SD card issues and joystick dead zone issues but I have not had any of the issues stated. Given I opted out of using an SD card and instead updated the SSD to a 2TB. The initial windows set up was a bit of a pain but once you get through that it works like a dream.
I would recommend this to a friend- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Amazing Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the past week or so i have enjoyed quite alot of games and titles with this device and I am always in shock of how well games are being runned on this device. Although there are some issues such as the battery life, apart from that it’s really a great system to play games on at home or on the go. I am really looking forward to what this device has to offer in terms of updates as this is only the start!
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing handheld device , can run a lot of triple A games without a problem and the speakers sounds so good!
I would recommend this to a friend - Pros mentioned:PortabilityCons mentioned:Battery life
Rated 4 out of 5 stars
SMALL AND IT DOES THE JOB! HIGHLY IMPRESSED!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so blown away with this. It's literally a baby PC. Perfect for traveling! It's not comparable to Logitech G-Cloud. I am honestly impressed! My only complaint is the battery life. You will need some type of power bank if you want to play longer on this platform.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
perfect handheld for gaming
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great console. one of the best handheld consoles to date. its like having your gaming PC with you everywhere. And a vonus is that you can dock it and use it like a desktop when youre home if you wish.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Best hand held console/PC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very powerful hand held PC, every single game i have played runs 100 percent, im very impressed by the graphics power and performance. I cant put it down, battery lasts little over 2 hours at mid settings but playing while plug in its easy and it wont bother me at all. Games looks great even at low settings to save battery. This is a must have
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life, Storage capacity
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every game I have played has ran amazing the only down side is the battery and memory
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely love it! everything that i expected but even more! its a little computer i can take everywhere.
I would recommend this to a friend - Cons mentioned:Heat dissipation, Storage capacity
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it every card I put in to it for extra storage was fried and it seemed to over heat pretty easy
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NAxEducation,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306018106-0611] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 3 out of 5 stars
Close
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Feels great in the hand. I like the design. Good performance. However, it kept not reading my sd-cards. And Window's explorer would often completely freeze. In addition, the Armory Crate software, while having good features and shortcuts, wouldn't always respond. I read around and tried a couple other alternative software, like Handheld Companion, and G-helper. These seemed good but not as easy and then some of the physical shortcut keys (for example, launching software, or bringing up the keyboard) weren't working. I like the idea of these devices, but at this time I think a laptop with a controller is 100x a better choice. Sadly there don't seem to be any laptops with new AMD chips in this price range.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Red C,
Thank you for sharing your feedback on the ROG Ally. We sincerely apologize for the SD Card issue you've faced and any inconvenience caused. This is not the quality of service we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable. We understand that purchases can be an important decision and we want to ensure that our customers are receiving the best products and services. We will forward your feedback to our Product team for review.
Please note that there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.
We would like to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0352" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1051166/
- Pros mentioned:Overall performance, Portability
Rated 4 out of 5 stars
Awesome device
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for normal gaming but for fps gaming isn’t great on it overall experience is great for travel and its very versatile to hook to a monitor and keyboard and mouse or controller I would say it’s worth it if you don’t mind the lower settings for fps gaming and if you don’t want to carry a heavy laptop.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 4 out of 5 stars
Almost perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great platform. Pairing with a dock and adding a wireless keyboard/mouse, the device performs great. My only gripe is that it not only gets really warm(offset this with a dock with fan) and it’s vulnerable to malware/viruses. Aside from that, it is an awesome machine.
I would recommend this to a friend Rated 4 out of 5 stars
Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This things an absolute beast, doesn't come ready to go out of the box but after some set up and experimenting with different settings it is a gaming monster. The main complaint I have is the battery life is very very low for most games
I would recommend this to a friendRated 5 out of 5 stars
Please hold my hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought I'd fall in love with the ROG Ally, but it was a complicated, one-sided relationship at times. I tried to reach out, but communication just wasn't there. Difficult to understand, unwilling to negotiate, doesn't look me in the eyes anymore. But that's okay, because now I'm setting my sights on other handhelds, and the Ally will see what it's missing. A handheld that understands me and meets me at my level of intellect (it was honestly just too complicated for me)
No, I would not recommend this to a friend- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Awesome Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AMD Ryzen Z1 Extreme processor and 512GB storage offers a fantastic combination of great performance, portability, and stunning graphics. It's a machine that caters to both gamers and power users who need a versatile and travel-friendly machine without compromising on power and display quality.
I would recommend this to a friend - Pros mentioned:Game compatibility, Screen qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful hardware. Great screen. Can play wide variety of games. Limited battery life
I would recommend this to a friend


















