Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9044 reviews
(9,044 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great for people who want to ticker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am loving having the Ally. It has a very powerful performance with its different TDP profiles. The face buttons feel mushy in a good but the sticks feel kinda loose which I don't like but I haven't had any dead zone with the sticks. the D-Pad feels really good and works well with 2D games and works well for fighting games. the triggers feel excellent and the RB and LB buttons feel better than the steam decks. My only reason for giving it 4 stars is because of the software. Asus does a great job with it but Windows just doesn't feel like it was meant for a handheld but here is where the fun can come in. Because its windows there are so many things you can do to fine-tune the experience. From fine-tuning the TDP with manual mode to setting up controls for games you wanna play in armory crate is awesome. If you are someone who loves to mess with settings and discover things pick this up today!
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Pleasantly surprised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was actually surprised how well this runs games, I have played pretty straining games and it runs great. Speakers are good quality and can get loud. Doesnt get too hot while playing and the fans are quiet. Screen is very vibrant. All around great product.
I would recommend this to a friend - Pros mentioned:Portability, Screen quality
Rated 4 out of 5 stars
Has potential but…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light, portable, good looking with a built in finger print reader and excellent screen. However, the well known Micro SD overheating issue along with my unit frequently freezing made me return mine.
No, I would not recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Fun tablet style computer. Not Enough ports.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift. It’s great as long as you keep in mind that this is a tablet with a controller strapped to it. Runs games well but battery life is short off of charge.
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
ROG Ally = Gaming PC + PS5/X-Box + Switch = WIN!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my absolute favorite new tech gaming device. I have a PS5 and have not been able to play PC games for years due to having a family. This device now allows me to play both PC titles *and console titles...and being able to do it all MOBILE? I mean, come on. This thing is a powerhouse gaming PC that I can dock to a monitor, mouse, and keyboard anytime I want to use it as a PC or to more easily download or configure it. But when it comes to gaming, hand-held all the way! I really do love this thing. Only BIG advice to any prospective owner is download the software called 'StarAllBack' to change the terrible Windows 11 interfaces back to Windows 10 styling. Besides that? This thing is 10X worth its wait in gold! As far as accessories: Yes, I do think you should purchase a larger HDD to fit more games. Get yourself a 2TB HDD. There's more and more cases as well, which I do also recommend. Also recommend getting a 'dock' so you can use it as a desktop PC or plug into your TV more easily.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Rated 3 out of 5 stars
Good but not great - returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like the Ally. The plus side of being a Windows device and easily installing games is nice. Clean layout, Great screen, … a lot of nice features! The problems come in with battery life and stability though. I experienced several crashes on Steam games and once where a restart was required to resolve the in-game crash. Battery really feels undersized for this device too. I think what made me return it in the end was the D-pad. I like to play some games that require it and it has a poor placement ergonomically speaking and the tactile feel is subpar for the D-pad. I really liked the device overall but given how much it costs, I would say this device needs another iteration or two before they get my money.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear jrambler,
We are saddened to hear that you were disappointed with the ROG Ally and had to return your ASUS product. This not the kind of experience we want any of our customers to have with ASUS products. There will be updates in the future to improve overall system stability and performance as well so we hope one day you will get another ROG Ally and be happy with it. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0043" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Awesome device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays great. Way, WAY more power thans Steam Deck. Battery life is poor but no worse than Deck in reality. Being able to use Game Pass, Epic, and other stores without any hoops is a great feature. All-in-all a great device especially for the money.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Rated 4 out of 5 stars
review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good. not the best battery life but good quality.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear 2000000,
Thank you for sharing your feedback on the ROG Ally, and we apologize for the short battery life. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0563" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/#A4
- Pros mentioned:Screen quality
Rated 5 out of 5 stars
The Overall Best Gaming Handheld STILL!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gamer of 35 years here, and former gaming PC seller of 8 years. Easily one of the best handhelds out there, and I've compared them all. Depending on the model you are looking at (the X is the go to if you want the best), for the price points here you're just going to have the overall best gaming handheld you can get. Now with all the OS/BIOS updates being smoothed out, it runs like a dream and if you know how to navigate Win11, you're going to be just fine. The docking potential is amazing but in handheld mode, the 1080p 120hz is just untouchable. Speakers are incredible, it's comfy, light, and you can customize the entire control scheme and switch it on the fly.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
he Steam Deck Killer? Meet ROG Ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my hands on the ROG Ally and it absolutely rips through AAA games at 120Hz—on a handheld! The Ryzen Z1 Extreme makes this feel more like a pocket-sized gaming PC than a console. If the Steam Deck had a big brother with Windows and better graphics, this would be it.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Fantastic handheld pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my ROG Ally. I have ot and a steamdeck but i find myself going to my ally every singe time i go to play something at work or on the go. I carry both with me but the ally just looks and plays games so much better not to mention it does everything any other pc could do. It really is a pocket pc running on windows 11
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Storage capacity
Rated 4 out of 5 stars
Great device!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device! The only downside is being 512 gb Runs all the aaa games and good fps
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 5 out of 5 stars
Asus rog ally EXCELLENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good runs most games and havent had any problems what so ever. Controls are pretty easy sometimes you need to do some key binds but other than that super simple. Battery does die pretty quick if you have all the settings turned all the way up but I just keep mine plugged in
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Definitely better purchase than the steam deck
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device definitely has some heating issues and sometimes has some performance problems, but with a few updates everything got fixed and the device works great
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 5 out of 5 stars
hell yeah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great. It plays most every game real well, it feels really comfortable in your hands, I've been extremely happy with it. Biggest downside is the battery. Playing it on the max settings, you might be lucky to get 90 minutes on the battery. Much more on the lower operation modes, but be prepared to charge.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The was the best purchase I could make. I can take my gaming on the go as well as my work. The games are smooth and there are plenty of options. Windows works as well as my PC so I can literally take this anywhere.
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
They are wrong!!! This is a real gaming PC.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a handheld gaming device. This is a powerful handheld device that plays games. With Windows 11 and Office 365 cloud sync, I leave my laptop on my desk grab this and I can work then game, game then work u get the picture. I work in IT security and use both Mac and Windows along with my tools these laptops makes my bag very heavy then the power brick for the gaming laptop easily over 25lbs. I grabbed this my backpack feels like air now. If you are a bit on the Geek Squad of things. (Shameless plug lol) I have a Doc that allows full 30 honestly this can take over as a daily driver. I render a video faster on the Ally than my Mac Book Pro. Crazy!!!
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
The best gaming handheld ever made. Period
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been reading reviews with many getting flustered over setup, however this is legit the easiest setup you can ask for. The drivers, software, and information is all laid out for you and they even preinstalled Steam! You can download EPIC, Ubisoft, and EA if you so desire and start downloading and playing your games. For those looking to play retro games then check out Launchbox. The ergonomics and weight completly destroy the chunky boy that is the Steam Deck. The screen is unbelievable, I seriously cant understand how Valve got away with putting such a low quality display in the Steam Deck. Buttons are legit perfection and quiet for late night gaming. SSD is super replaceable and I put a 2TB in this!!! I feel like valve fanboys are reviewing this…
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 4 out of 5 stars
Fun for any gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the sd card issue, the device runs great and is extremely fun. Got me back into gaming. Easy to use and portable even for its size. Have a 2 yr old and gaming has been hard but this has allowed me to game with the little time available. Recommend
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Best handheld gaming system ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! I bought it so I could take my sims with me without having to pack up my MSI laptop or my MacBook. This thing is amazing, just like a gaming computer but with the speed of my Apple products. Best of both worlds.
I would recommend this to a friend


















