Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9045 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 9,045 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Handheld Powerhouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice portable Diablo 4 box. Plays everything I own within reason. There are SD card reader issues; however with the ease of upgrading the NVME drive I don't use the reader anyways. So far updates after purchase have been fairly regular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from a Steam Deck

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure many of the reviews are bringing up hardware problems. I've had none. My purchase is still working perfectly after about a month. I do believe many of the issues are from people that aren't familiar with Windows. They likely did not run on the updates on the software and drivers and became frustrated with performance because of that. It's not a console. It's a laptop in a handheld format. It requires software updates just like any other computer. I'm sure there are people with legitimate issues, but I've had none. I purchased the Ally as an upgrade from the Steam Deck. The 1080p, paired with the fast CPU and GPU makes it a far better choice for me. The screen alone is worth the upgrade. The Ally running on Windows allows you to install any launcher (not just Steam) without issues. You could do the same on the Steam Deck, but it basically required you to install a 3rd party launcher to launch your other launchers. Always seemed ridiculous to me. Basically, know that it's just a laptop in a different format. If you are comfortable with that and the Windows OS, you'll love it.

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Rog ally

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a useful device if you wanna play games while you're out. It would be helpful if you keep it plugged in because the battery does run out pretty quick

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Screen quality

    Rated 3 out of 5 stars

    Good start. In need of some software updates!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part of this device is the screen. Super vibrant and contrast ratio is much better than my Steam Deck with a lot less backlight glow (though still wish it could have been OLED.) As far as power, this thing does magic for a handheld. Haven't had any issues running the games I want to play with decent framerates. My main issue is the ASUS software. Armory Crate is just really buggy. Often times in the quick menu, options will just completely freeze up and not work. I don't think the FPS limiter works at all. It makes doing any minor adjustments a bit of a pain. Hopefully, just like Valve, ASUS will continue to support this product with software updates to make it something truly special.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great first attempt at a gaming handheld

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall ROG Ally was a good first attempt by Asus on a gaming handheld. Performance was great and easy enough to upgrade SSD. Only downside was specific to my use case - planning to use as my work system while travelling. 7" screen is just too small for doing work and just requires you to bring 2nd larger screen - which then defeats the purpose of a mobile setup. The GPD Max 2 and even Legion Go are better options for this hybrid use case.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with it so far. It’s really not as hard to use as some people say and so far has played the AAA games I’ve tried to play very well. Battery life is my only real issue, I’ve been playing persona 3 reload and it lasts for about 1.15 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Great but sd reader is not good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great graphics and great gameplay but like most users of the platform my sd card reader has problems within the first month hope they will fix this problem with future devices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    ASUS ROG Ally worth the hype!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS ROG Ally is definitely a contender for one of the best windows handhelds. It performs great and has an absolutely beautiful screen. Now windows just needs to optimize its platform for handheld gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best mode

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking into buying a handheld. Saw online that here was the only place ti aquire this and once in my hand best graphics , easy to use , and once the updates its required to have at first . Best on the market . Only downside is the battery but other then that simply wow a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Its just awesome

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, yes. The battery life isn't great. But the thing pulls power, and has something to show for it! Its been a wonderful device to have around for quick easy gaming in a pinch, and with a usbc dock it even does well as a mobile workstation with portable peripherals! I'd buy it again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Exceptional Gaming Handheld

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This an amazing device on the bleeding edge. Windows has little quirks and isn't setup for a handheld, but Linux can't beat its combability with games and ant-cheat. It's fast and the 120hz VRR screen is bright and just amazing for a handheld.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Enjoyable handheld.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me it is more convient than a laptop, but it can operate as one especially if you dock it to a monitor, keyboard, and mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Screen quality

    Rated 4 out of 5 stars

    Excellent handheld rig.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only issue is windows 11. Sometimes you need a keyboard and mouse and the touch screen and pop up keyboard just aren’t going to cut it. The true winner here is the screen. It’s amazing and gaming on it is a joy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful machine!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I tend to over research everything to find the biggest bang for my buck. This is it! If you're considering this vs the base vs the more expensive Ally X I cannot recommend this enough. It has the same processor and screen as the X with a smaller battery and less RAM. That's it, get a large external battery for cheap that has a PD port of about 65w or more and you can play this thing nearly all day. Performance is amazing and it can even function as a desktop PC with some setup. Get it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Next Gen Console!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is impressive. It feels like a really next gen console with a lot of power! I can also say it’s a gaming laptop replacement. Asus just needs to make a better dock and more accessories. A lot of power + Portability + Game Pass + PS Now + Steam + a lot more!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good to play

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente to play games but the battery is to short, only long about 1 hour

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    ASUS ROG Ally is a strong performer.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an amazing performer. So much better than the other options out there for quick on-the-go gaming and that is without compromise. I think if I were to travel for business I would take this for use on the plane, and as my personal device. I usually take 2 laptops with me but not anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    ROG Ally

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but gets hot. I've heard the heat can damage sd cards bit I've never experienced that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea, screen too small

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but the screen is too small for most of the games I want to play on it. I ended up returning it for that reason. I did need to adjust the power settings because I was having issues with Spiderman occasionaly freezing for about a minute. I would definitely only get the Z1 Extreme version, the extra cost is worth it. Buy open box if you can, I have it from a good source that nearly all the open box options for this item are in near perfect condition because they are customer returns mostly because of the customer not knowing how to adjust the power settings to fix the freezing problem.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Software

    Rated 5 out of 5 stars

    Comfortable, powerful and almost perfect.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog is an amazing handheld with minor software issues. Aside from that the battery life is not great but the same as my steam deck. I like that it’s smaller than the steam deck but would still love to see them with a second iteration which is pocketable. Other than that thank god for the 120hz screen.

    I would recommend this to a friend