Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9112 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 9,112 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Powerful handheld

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays great, for a short period of time. AAA titles will give you roughly 1-1.5 hours of playtime, so far so good! Typically im playing during my lunch break and an hour is just the right amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The convenience of having a portable PC. No problems just need to know how to use a PC. Only modification i had to do was get a 2TB SSD. Was able to replace SSD myself, very easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Asus Rog ally

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much a compact gaming computer. Display is unbelievable. Some issues with built-in controls on the more processor involved games. Going on vacation with me. Only draw back is battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld excellence

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a handheld lover I have put tons of hours into this device. The battery life and SD card issue leave some things to be desired but Ive had very few issues with this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld console!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have truly enjoyed playing the Ally. It does come with some quirks, but largely it fits the type of gaming I've been looking for. I can play it anywhere, or attach to a dock and play like a console. It can play pretty much any game you throw at it, without losing too much in terms of quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Device

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. I wanted a handheld device that is powerful, quiet, and has a great screen. The ROG Ally checks all the boxes. I can casually game in pretty much any environment and do not have to worry about the fans getting obnoxiously loud. If you set yourself up with realistic expectations, this device is great. With that being said, don’t expect to be able to play on battery for several hours at a time and don’t expect a console like software experience. Running a AAA game on battery in a handheld device with a 7 inch screen on low to medium settings is pretty impressive for the technology that’s available today. Even if it’s only for an hour or two. Also it’s a windows machine so you will need to download your gaming platforms manually and setup like a windows device, but that should be expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth the buy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter. She uses it more now than her Xbox. Easy to connect controllers. Steam works great. She used PS remote play from another network than the PS 5 and experienced no lag. Excellent system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The perfect laptop.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its daily use with jobs, applications or videos works well for Windows 11, I recommend having a keyboard, mouse, and a monitor for more comfortable use. Only with games: It works perfectly, although the battery issue becomes a limitation, but when connected to the charger it can be used quite well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be sure to have spare time and patience.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Ally, I enjoy the work needed to make this device suit me. I understand it is not plug and play for most things. Great machine, lots to do and fine tune. Lots to learn and tinker with. Runs my emulators easily and runs Diablo. Cons are the battery life, its not necessarily bad. I get about an hour ad a half playing Fallout New Vegas on High settings and in performance mode. For me that's about the time I have to play a game usually uninterrupted so this works. There aren't many accessories, it is a guessing game with 3rd party cases at the moment. I would recommend this to anyone that enjoys the project of setting up a device and satisfaction of learning through trial and error. I wouldn't recommend it to someone coming from a home console expecting a similar experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice device, feels good in the hand. Battery life is mediocre though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG ALLY 7

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its getting a 4 star because when it turns off some times to get up and going agian takes for ever and logs me out of my accounts for no reason,but when its up and running it does an amazing job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome portable PC

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you know what you’re getting into this device is perfect! Plays PC / Xbox games (but being a PC it may take some effort for best performance) Think of it like buying a gaming laptop but more affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a portable computer. It can play games or you can dock and use it as a desktop. Wait until it’s on sale to get it for the best price. Other than that zero complaints. Average space, but most likely will need to utilize cloud playing when on WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Open box item used

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent 100% satisfied amazing bought as a open box item

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing handheld

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld is amazing. It is basically a ps4 pro portable. The only issue is the sd card slot is defective due to the wrong position of it next to the heat fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing portable gaming powerhouse! Beats the steam deck in every way except being a console. This beast is a full fat windows 11 PC and will play almost every pc game you own. It's a tweekers dream, I was able to squeeze 100+ frames out of doom E and play call of duty when doody called.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent entry to the portable gaming market

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very capable gaming laptop shoved into very compact portable platform. It runs Windows 11 and all of my EA, Steam, and other games with ease. If you are looking for an ultra compact gaming platform that checks all the boxes, then order this today!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! The only downside is being 512 gb Runs all the aaa games and good fps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming in the go

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Takes a bit to get everything set up but once it's working it works great. I have a pc but currently don't have much time to sit at it to game so this let's me game on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of tech. Have been using this to play some newer games i've missed since getting rid of my PC. Was able to run most modern games at 60 fps with some quick adjustment to the settings. Battery life leaves a lot to be desired but thats to be expected for what this handheld is doing.

    I would recommend this to a friend