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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9063 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 9,063 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good but battery performance

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing, runs all the games with little to no trouble, could work on the battery life but it’s first of its kind, looking forward to future models with improved battery performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. Great to play games on the go and use as a portable pc

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 5 out of 5 stars

    This device is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device. The only issue is the storage and battery. I upgraded the storage to a 2TB ssd and it’s amazing. When looking at this product please know this isn’t a console it’s a computer and for a handheld computer it’s truly amazing

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 4 out of 5 stars

    A great handheld could be better though.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product AAA games in the palm of my hands. They could have doubled the ram and had a better battery and larger storage option on purchase but all in all I love my ally

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best pc handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is the best, i absolutely love it. I built my own pc around feb this year and eventually it stopped allowing me to play games, then the Ally came out and its amazing. The graphics is very nice, its fast. The battery dies fast but i usually keep it plugged in if im gaming.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    If you have a steam deck youre still winning

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Ally has alot of specs that look better on paper but when you are using the device the cons start to show. The steam deck is a much more comfortable device its very apparent when picking up one device and then the other. The rog just seems like looks was more focused on than the actual hand-fit of the device. Battery life on rog ally is terrible. Be prepared to always be plugged in. Could be due to windows. The steam deck is easily getting 50% more battery while gaming. Steam os is great and hopefully we can get it on ally soon. If you have a steam deck KEEP it and if you want a handheld go for steam deck as the rog ally is still a bit experimental. The steam deck is a more practical device at the moment also being a few hundred cheaper

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the initial turn on it was rough but after doing the updates and a few weeks later it’s been phenomenal been playing Diablo 4 and I am loving it battery could have been better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall really great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Ally is really cool. It plays game surprisingly well, and is super versatile being a windows pc. Just wish the battery was like 50% better, but it's still a great device.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best handheld device on market

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pr order my ally on announcement day. Best handheld gaming rig by far. I do not own a steam deck, I did not like steams software (personal reasons) and they launched with terrible specs. I do own backbone and Cloud system. The Ally has solved many problems I’ve had over the years trying to get “mobile” PC gaming. ROG Ally is awesome. My two issues why not 5* as everyone else, battery life, however I knew going into and will be connected to a wall most of the time with my 9’ foot cable. Second, RAM. Why oh why ASUS did you not put 32gb or allow upgrade. 16gb too low for gaming and experience crashing due to other systems not having enough RAM. All in all, happy to see the bar set decently High, for other competitors.. give us more RAM and upgradable analog sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Better than the steam deck.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is amazing. The speakers are loud and very clear. The OS is windows so don’t expect perfection since we’ll it’s windows OS. Battery life is so-so really depends what you’re playing. Also, if you put an sd card in it there’s a set up process so go to YouTube and find tutorials.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Amazing performance out of the box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is amazing handheld device that can play variety of games on the go and keep them look amazing. The screen is absolutely gorgeous. Performance of this thing is crazy and its the only handheld device with vrr, which in my opinion is absolute must have.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Heat dissipation
    Best Buy Employee

    Rated 4 out of 5 stars

    Good not great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extreme useful as a mobile computer and gaming system. It just runs a little too hot and doesnt hold charge long enough for me to give 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    The hand held king

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb gaming experience. Playing triple A games on the go is a blessing. I have a very busy schedule so the only way I can game sometimes is on a portable device. It’s more than worth the asking price. Phenomenal display, great refresh rate, armory crate is pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a hand or want a hand held this thing is a beast. Cyberpunk 2077 1080p on med settings and fsr balance, i get consistent 35-40fps. I can drop it to 720p and get around 55fps. If you tweak this right and run at 15w, it handles almost anything at playable frame rate.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power in your hands

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device!! much more powerful than the steamdeck and loaded with features. Your entire Pc arsenal of games is at your hand. The biggest downside is the battery life but in all truth this feels more like a handheld laptop than a handheld console. Still, I would highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After a two-month trial

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device considering its size and it runs games well, but don't expect it to run every game; it will run most of them. So, as a portable device, I can say it's excellent. My advice to you guys is, if you have a small budget, invest in the X version because the RAM in this device isn't the best.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty cool stuff, but.......

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus Ally is a interesting device with a great deal of potential. It a full windows 11 experience. Unfortunately it's stuck between being a hand held gaming device and a PC. The Ally doesn't know exactly what it wants to be. Playing the menus will give you better performance, and battery life. You really need to come at this as a PC first and a hand held second if you want the most out of this. You can't treat this as a Steam Deck because that is a different beast all together. You can approach it as a gaming device first and some people are forgetting that. My biggest complaint about the Ally is the battery is garbage. There is some other nuances with the device that can be fixed with firmware updates. Overall I've enjoyed my time with the Ally.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Great handheld console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand held console. I was able to play the games that i like without my laptop that i usually use. Definitely can use a lot o the gaming apps as well to play your games from. Definitely recommend this console if you want to play your games on the move.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Superb handheld device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much runs everything I throw at it. I got it when it was on sale for 500$. Worth the purchase. Bought myself an 2230 2tb (130$) and a mod case (32$) (for extra cooling). The battery is the only issue, before you know it you need to charge (time flies when you enjoy something). But with the extra $ I bought a power bank (60$) lol. Almost the price of the ally x in total but... I got double the storage (of Ally x 1 TB) and much faster speed plus I can connect other things with my new power bank. I'd wait for the sale or go straight ally x if this one is not on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Will destroy micro sd cards

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will cook micro sd cards, making so they may get stuck in the console or melt in the console. Game play wise hasn't said no to any game i have played on it.

    I would recommend this to a friend