Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9112 reviews
(9,112 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
rog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good portable gaming device, good performance, good little gaming pc
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great handheld console
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great hand held console. I was able to play the games that i like without my laptop that i usually use. Definitely can use a lot o the gaming apps as well to play your games from. Definitely recommend this console if you want to play your games on the move.
I would recommend this to a friend Rated 4 out of 5 stars
King of the handhelds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has performed up to my expectations, screen fps is unbelievable. Only thing keeping this device from getting a 5 star is battery length. If you want top performance you will have to leave it plugged in.
I would recommend this to a friendRated 5 out of 5 stars
Excellent steam deck contender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming portable device. I also have the steam deck and this one beats it. The screen is the best part of the ROG! It's also compatible with more games without fiddling. The ergonomics are a bit worse than the steam deck. Battery life is as expected. The sound is amazing.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Device. Little difficult to navigate windows
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a steam deck before I purchased the Rog Ally Z1 Extreme. The device and game performance is 5 star but Windows is a little difficult to navigate (especially with the automatic mouse mode not working properly). The Armory Crate software has been getting better but still not as easy as SteamOS is for the steam deck. Once Asus releases AFMF drivers, the Rog Ally Z1 Extreme should be an absolutely amazing machine (AMD's version of Nvidia Frame Generation). I did have a MicroSD card die, but that may be because it was a low quality drive. Testing with a high quality Sandisk and has been fine.
I would recommend this to a friend Rated 5 out of 5 stars
Powerhouse of a handheld!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of powerful hardware. Super fun, easy to use and configure, and strong enough to play most games at your fingertips. Highly recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this Rog still runs wonderful. I also use this to program my 3d printer
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The only thing that I might comment about is the battery life being pretty small. Although I hear you can replace the battery and the hard drive. I might be doing that in the future
I would recommend this to a friendRated 4 out of 5 stars
Asus alley rog z1 extreme
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gamer device,portable and with high-quality, the best.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
best handheld
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no complaints. best gaming purchase i’ve made in a while.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ASUS has a winner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ASUS has come in to the handheld segment just right. I have the Steam Deck and the GPD Win Max 2 6800u... performance the Ally is the winner. I play mostly shooters on my devices. Upgraded the ssd easier than the steam deck. About comparable battery life running higher than 720p.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Could have been 4.5 stars but just had a few issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It pains me to give this 3 stars, ideally it could be a 4.5, but I’m going to get into it here. I have had many gaming laptops, desktops and a steam deck. It seems clear to me that these are fairly cheaply made and software needs work. First the software and performance : the asus software and the easy access to helpful controls is very nice, and overall the interface and controls just on the desktop work great and I like how they have this device set up, especially after using a steam deck I was thinking it would be hard for a windows device to match or get close to the user friendly handheld interface of the steam deck, but I think this device did a great job. However, I am getting simple applications like steam, pcsx2 and even task manager freezing on me currently and it’s frustrating at times. It doesn’t happen enough for me to freak out and contact support yet, but it is noticeable and there is definitely something wrong in the software. That being said, when it’s not freezing, the performance is fantastic and running games off an sd card haven’t been a problem so far. Build quality and design: The materials don’t feel like anything special to me, actually feel like a cheaper plastic than the steam deck, especially the buttons. The sticks and buttons feel very cheap and disappointing, but they work fine. The thermals design seems to be very good and the device feels better in the hands than a steam deck, a little smaller, and doesn’t get as hot. The touch screen works well, but mine has a very small dead spot(or bleed spot?) that you can only see on a black screen, and it’s so small you would never know just glancing at it, but it’s still there…you get it. A huge complaint I have with the design is that the right stick is a little too low where it’s more under my thumb knuckle instead of my thumb pad if that makes sense. So you have an awkward angle to use it, It’s Not a deal breaker but worth mentioning. Another problem I have with the sticks is that they are in a dugout bay which is a dust trap if you work much with electronics, and to make it worse, if you move the stick all the way to one side you can just slightly see through the to the motherboard through the side, so the dust may get inside easier, but I may just be paranoid. Another small complaint is the usbc port not being by itself makes it harder to plug in in the dark. Conclusion: While I love the performance, look, and interface on this device, I had to dock it due to a manufacturing error and just cheaply made components, like of all things to cheap out on, why the buttons!? Overall though I would recommend it at the price if you don’t want to spend over a grand. Hopefully with firmware updates some of my issues will clear up. It is absolutely a pleasurable experience to use this device, when working properly, and I am very much enjoying it.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear RhysV,
We definitely understand the impression this may have created and we hope this will not be a long term lasting impression as you have chosen ASUS as a trusted brand for excellence. Rest assured we will make a note of this review and have it passed on to our team for a review. We do value our customers and take negative customer service experience very seriously. We definitely understand and we value your feedback and concerns as this will aid in any improvements that need to be made. Normally, ASUS provides one year warranty coverage, if product was purchased brand-new, in order to fix or repair any hardware or, part that stop working prematurely under normal usage.
For more information send us an email at customerloyalty@asus.com and provide the link of this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Please refer to this case number (N2306022696-0002) for us to better assist you.
Thank you for choosing ASUS.
Best Regards,
Saskeia
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The ROG Ally is a fun, handheld gaming PC!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying the Ally! I’m new to PC gaming so it’s been a bit of a learning curve with some aspects of the device but overall it’s been great. No issues with the Ally whatsoever. Anything I’ve struggled with just took a bit of time and patience along with a lot of YouTube and the official ROG Ally Discord. I know some buyers have had legitimate hardware issues. I think many folks bought one expecting a game console-like experience and unfortunately they got more than they expected. For longtime PC Gamers, they knew what they were getting into. The gamers that didn’t have the patience to learn the Ally’s ins and outs are the ones returning or exchanging the Ally thinking is something is wrong but more than likely is just user error. TheSteamdeck also had growing pains when it was released a year ago. Those who were patient and stuck with watched the Deck get better with time. Same will happen with the Ally. Patience and understanding is key.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Incredible Machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hand held is quite literally everything I've ever wanted. It's a switch and gaming PC all in one. I can emulate everything up through PS3 flawlessly. And I'm even playing BRAND NEW PC TITLES like Jedi Survivor at 40FPS in medium settings. It's crazy. LOVE this thing
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Beautiful machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I tend to over research everything to find the biggest bang for my buck. This is it! If you're considering this vs the base vs the more expensive Ally X I cannot recommend this enough. It has the same processor and screen as the X with a smaller battery and less RAM. That's it, get a large external battery for cheap that has a PD port of about 65w or more and you can play this thing nearly all day. Performance is amazing and it can even function as a desktop PC with some setup. Get it!!!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent device
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is crazy. I love it. I have both this and the Steam Deck and I much prefer the Ally. Screen is way better, more powerful, runs Windows 11 out of the box, and is way more comfortable to hold.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend this over the steam deck as I have had no issue with it. Runs eso without needing false drivers. I only got rid of it to upgrade to the ally x. My neice has my old device and loves it.
I would recommend this to a friend Rated 4 out of 5 stars
Great device, needs polishing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been with this device for two weeks and its amazing. Battery life could be better but overall a fantastic on the go device. Needs polishing but im confident it will be an even better device after a few months.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 2 out of 5 stars
Could Be Awesome, but Not Yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just returned. Setup and updating took a while. Performance and screen were great, but the armory crate menus were so clunky and froze. I expected bad battery life, but this was worse than I could have prepared for. Sticking with my steam deck when/if ASUS releases some fixes or has an inevitable pro version in a few months. I know they don’t have the best track record with customer service though
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JamesL,
We do understand your disappointment and the inconvenience.
Usually, the system freeze or stability issues with the device are resolved by a BIOS update. Also, making sure Windows and drivers are up to date. BIOS and drivers are posted at: https://rog.asus.com/ph/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/. While accessing cloud games or web applications, please ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance.
If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Rated 4 out of 5 stars
Great product, worried about Asus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worried about SD slot problems and ASUS warranty issues. I get bad lag and every now and then when browsing. Great for low price though!
I would recommend this to a friend


















