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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9046 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 9,046 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device can take it anywhere and less bulky then a computer

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    It’s awesome but it’s expensive

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Runs pretty much any game I put on it. The battery life could be better especially for the price you’re paying. I also wish it had a black version. White gets dirty pretty quick

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerful hand mobile computer battery life no good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a PC for the house and also wanted a gaming handheld. Works amazing. Graphics are awesome. Only negative battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Excellent device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is crazy. I love it. I have both this and the Steam Deck and I much prefer the Ally. Screen is way better, more powerful, runs Windows 11 out of the box, and is way more comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best handheld

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints. best gaming purchase i’ve made in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job on this handheld gaming system, smooth graphics speed and controls. It's a mix of gaming and a mini PC. Gets a bit warm during some games you play.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Incredible Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hand held is quite literally everything I've ever wanted. It's a switch and gaming PC all in one. I can emulate everything up through PS3 flawlessly. And I'm even playing BRAND NEW PC TITLES like Jedi Survivor at 40FPS in medium settings. It's crazy. LOVE this thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an overall great product. I wish it came with a 1tb ssd installed already, but it didn’t. But the screen shows really well and works really well. I like the Xbox controller layout.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    ASUS has a winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ASUS has come in to the handheld segment just right. I have the Steam Deck and the GPD Win Max 2 6800u... performance the Ally is the winner. I play mostly shooters on my devices. Upgraded the ssd easier than the steam deck. About comparable battery life running higher than 720p.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The ROG Ally is a fun, handheld gaming PC!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the Ally! I’m new to PC gaming so it’s been a bit of a learning curve with some aspects of the device but overall it’s been great. No issues with the Ally whatsoever. Anything I’ve struggled with just took a bit of time and patience along with a lot of YouTube and the official ROG Ally Discord. I know some buyers have had legitimate hardware issues. I think many folks bought one expecting a game console-like experience and unfortunately they got more than they expected. For longtime PC Gamers, they knew what they were getting into. The gamers that didn’t have the patience to learn the Ally’s ins and outs are the ones returning or exchanging the Ally thinking is something is wrong but more than likely is just user error. TheSteamdeck also had growing pains when it was released a year ago. Those who were patient and stuck with watched the Deck get better with time. Same will happen with the Ally. Patience and understanding is key.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little product, been using it more than my pc lately. Only complaint is the battery life, but the battery life is expected for a device like this one

    I would recommend this to a friend
  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device, needs polishing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been with this device for two weeks and its amazing. Battery life could be better but overall a fantastic on the go device. Needs polishing but im confident it will be an even better device after a few months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance, great ergonomics, a blast to travel with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Well Rounded Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The olny complaint is battery life it totally sucks and the price could be a tad bit lower than it is but the systems does wonders i play VR games off of it and everything pc, steam, GeForce,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality
    Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Could Be Awesome, but Not Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just returned. Setup and updating took a while. Performance and screen were great, but the armory crate menus were so clunky and froze. I expected bad battery life, but this was worse than I could have prepared for. Sticking with my steam deck when/if ASUS releases some fixes or has an inevitable pro version in a few months. I know they don’t have the best track record with customer service though

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JamesL,

      We do understand your disappointment and the inconvenience.



      Usually, the system freeze or stability issues with the device are resolved by a BIOS update. Also, making sure Windows and drivers are up to date. BIOS and drivers are posted at: https://rog.asus.com/ph/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_download/. While accessing cloud games or web applications, please ensure the unit has access to an established router and internet service is working properly since poor and unstable internet connection will definitely affect system speed and performance.



      If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.


      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Pros mentioned:
    Portability
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid device, well worth the reduced price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small screen and less than stellar battery life but power is there and device is light and easily portable. Just wish it didn’t have the rog “gamer” look about it quite as much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little machine that allows me to play most of my games like WoW from the comfort of my couch. It does get a little hot after prolonged play sessions but has still handled everything like a champ.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best handheld for the best price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down this is the best alternative to a Nintendo Switch if you don’t like Nintendo games. I can use my entire PC catalogue with additional support from AMD/ROG. The only negative is that the graphics usually are set to medium if you want to play modern games at 30fps-60fps. Either way amazing handheld and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Massive steam deck upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly perfect, very powerful especially coming from the the steam deck. Takes a little tweaking to setup. SD card reader has issues, but it doesn't matter since I upgraded the internal SSD. The screen is amazing and VRR is a must have now

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Mac User approved…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Mac User, having a portable windows based device is a godsend. While having to work through a free updates and driver issues the ASUS Rog Ally has been amazing for me to play games. It’s so convenient to also play while lounging in a recliner or bed.

    I would recommend this to a friend