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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9046 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 9,046 reviews
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    asus rog ally

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all in all i think its a sturdy solid device, it plays most AAA tittles well. i would not say excellent because as one other on this review said it could be better. not by a lot but it could be a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Overall performance

    Rated 5 out of 5 stars

    Asus- Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first but the performance well exceeded my expectations and unlike the Steam Deck Oled this is a hand-held Windows 11 high-performance PC. Not a Steam OS handheld that doesn't run every AAA title.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Storage capacity

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a moblie pc set up and dont mind a shorter battery life its perfect. Storage is abit on the smaller end and the SD card issue complicates that abit more.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love my ROG ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing purchase! I was a little skeptical at first, but this turned out to be very worth it. I love how much of a multi purpose this is. I love my ally!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    awesome machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, runs games good, feels great, BUT the sd card reader has issues. and i got 2 of them and they both do.great price made it worth it tho.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just pull the trigger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I’ve always had an appreciation for mobile computing and mobile gaming even though I hardly ever go anywhere. Some people say windows 11 is a detriment to this device, some say it is its greatest asset. I believe the truth lies somewhere in between. The bottom line is this….I can play pretty much everything in my steam library and what’s more, I’m not limited to only steam games like this devices competitor. Yes I’m aware there are workarounds for that device but on my Ally, no such workaround is necessary. It’s a gaming pc without a keyboard and mouse with a high refresh rate display. Which brings me to my other favorite feature. That display is gorgeous. It is pricey, no getting around that but hey what even is money anyway?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Almost perfect...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it's working, it's fantastic and would be the best gaming handheld. BUT with the many hardware issues, SD card reader and joystick issues, it still needs some time to sort things out for it to be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very capable handheld pc!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for almost a month now since the release and im very happy with it,i love the preformance and the 120hz display! A real game changer for gaming enthusiasts,however im always having to be next to an outlet when i use turbo mode as the battery drains rather quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The ally is my gaming ally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for on the go gaming. Plays any and all games I've played. BG3, madden, Diablo 4, the list goes on. The battery life is about 2 hours on 1080p 120hz but it looks and plays amazing. I recommend buying am aftermarket m. 2 for 2tb as 512GB isn't much space.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Strong and portable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my rog ally z1 extreme used in good condition and i could swear that it was brand new. The portability and power make for a great combo. The speakers have great range and volume also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with some slight cons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product works well only cons i would say are the small battery and the micro sd card slot being almost unusable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Impressive, but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the bugginess of the software switching between modes when the gamepad is set in automatic mode, its immensely impressive for a handheld but the price does not make it a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Amazing portable gaming pc, but low battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is undeniable, but its small battery does not make it great mobile device. If you don't mind always being plugged in a wall outlet or are willing to carry a big power bank with you at all times I would not recommend it. But that is it really, the device is cool, and impressive. It does require a lot of tinkering but it’s a windows pc so that’s expected.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Enrique,

      Thank you for sharing your feedback on the ROG Ally, and we apologize for the problems you've encountered. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. The decision to make a purchase can be an important one, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability. If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0503" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    A powerhouse!!! But still pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays diablo 4 with ease! Maintains 50-60 fps at medium setting while plugged and running on turbo. Also you can use it as a personal heater lol this unit can put off some heat!! Fans a pretty quiet though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great hand held PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld. I love it being a full Windows PC as well, makes it very easy to manage. I've had no issues with mine. And now I can play Diablo 4 anywhere instead of being stuck at a computer desk. Graphics and performance are great, screen is very crisp and bright.

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Best worst idea I randomly had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a generally fun unit to use. Just be ready for it to not make sense 70% of your first 700 initial uses. Especially if you have kids whom you've used your personal email to set up gaming accounts on other devices to ensure they have access to gameplay. You may find yourself with a brand new unit ( second one cause the first one straight up overheated at the first startup) that is linked to your kids account and you have no idea how to remove it. When you finally do....there's still a lot to do. Then you find out it really doesn't link to PS5 games which.....cmon. But you can download Steam and EA among other things. But you never had plans to do that. So you do. Hey! Fallout: New Vegas??? Ok, I'm in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A great gaming Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing how the Ally has the gaming chops of much larger gaming built PC's but in a portable form. I've been playing Starfield and Cyberpunk and they both look and play great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A literal gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a return but the only issue I see with it is that the buttons aren’t as sensitive as I’d like (and I’m not sure if that’s cuz it’s a return or if the buttons are just like that) Otherwise, I ABSOLUTELY love that it’s just a Windows machine in a fun skin. I’m even able to work on it lol it definitely has a learning curve and isn’t plug and play like a Switch; again, it’s a Windows machine with Windows OS on it. They didn’t even slim down the UI to make it feel more “hand held” like it’s just a PC. I’ve had no problem running any of my games even at their highest settings but the battery is a little short and it physically gets pretty hot (think like an old laptop from 2013)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld in the market right now. I like how the rog ally preforms and how a powerful it’s but the only down fall is the battery life. But it’s still my favorite device so for when it come to a portable gaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally Z1 Extreme

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing handheld PC this is I can take my Gaming on the go and play my Xbox Games through cloud gaming as well as Steam games for PC best purchase I ever made highly recommended for players that like to play on the go.

    I would recommend this to a friend