Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9112 reviews
(9,112 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Massive steam deck upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly perfect, very powerful especially coming from the the steam deck. Takes a little tweaking to setup. SD card reader has issues, but it doesn't matter since I upgraded the internal SSD. The screen is amazing and VRR is a must have now
I would recommend this to a friend Rated 3 out of 5 stars
Could be better
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like it every card I put in to it for extra storage was fried and it seemed to over heat pretty easy
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear NAxEducation,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2306018106-0611] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Excellent Gaming Device and PC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ally is very competitive gaming device with very good gaming capabilities. The storage should have been 1 Tb or higer as 512 GB gets filled up with just 5 to 6 gamesh.
I would recommend this to a friendRated 5 out of 5 stars
Love mines got it when it came out at Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ROG ally Z1 Extreme.... I also have the Lenovo Legion Go (Best BUY AND) The ROG ally X. I recommended this especially of you are trying get both plus the x and leave on docked to act as you're hone set up and use the x to travel with cause the micro sd works unfortunately the only gripe is that the Z1 Extreme Micro SD doesn't work but the internal memory can be upgraded. Check out my boy King Cato in youtube or kingcatothergamerfgc on tiktok he streams with all of em
I would recommend this to a friendRated 5 out of 5 stars
A literal gaming laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a return but the only issue I see with it is that the buttons aren’t as sensitive as I’d like (and I’m not sure if that’s cuz it’s a return or if the buttons are just like that) Otherwise, I ABSOLUTELY love that it’s just a Windows machine in a fun skin. I’m even able to work on it lol it definitely has a learning curve and isn’t plug and play like a Switch; again, it’s a Windows machine with Windows OS on it. They didn’t even slim down the UI to make it feel more “hand held” like it’s just a PC. I’ve had no problem running any of my games even at their highest settings but the battery is a little short and it physically gets pretty hot (think like an old laptop from 2013)
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice job on this handheld gaming system, smooth graphics speed and controls. It's a mix of gaming and a mini PC. Gets a bit warm during some games you play.
I would recommend this to a friend Rated 5 out of 5 stars
Amazing device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld for that gaming session that cant wait while nature calls. Unplug, take it with you, finish that dungeon, wipe and done! Good specs for a few bucks less that other Windows handhelds while being a few bucks more than that OtherOS handheld gaming device.
I would recommend this to a friendRated 4 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a moblie pc set up and dont mind a shorter battery life its perfect. Storage is abit on the smaller end and the SD card issue complicates that abit more.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
ROG ally extreme
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Man this one is awesome to play all sorts of games on. Get it!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my ally. It plays all my games beautifully. I have had some issues with it running hot, or sometimes the controlls glitching. Other than that it is an amazing device, I just wish the HDMI port was included instead of having to buy it separately.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Better than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little product, been using it more than my pc lately. Only complaint is the battery life, but the battery life is expected for a device like this one
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Worth it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great device Asus finally stepped up and the latest updates make this thing great. Definitely factor in the SD issue problem though because I believe it is hardware related.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice gaming system!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my teen and he loves it. A bit of work to get it set up but after that, he was in love with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Asus- Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first but the performance well exceeded my expectations and unlike the Steam Deck Oled this is a hand-held Windows 11 high-performance PC. Not a Steam OS handheld that doesn't run every AAA title.
I would recommend this to a friend Rated 5 out of 5 stars
Superb handheld device.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much runs everything I throw at it. I got it when it was on sale for 500$. Worth the purchase. Bought myself an 2230 2tb (130$) and a mod case (32$) (for extra cooling). The battery is the only issue, before you know it you need to charge (time flies when you enjoy something). But with the extra $ I bought a power bank (60$) lol. Almost the price of the ally x in total but... I got double the storage (of Ally x 1 TB) and much faster speed plus I can connect other things with my new power bank. I'd wait for the sale or go straight ally x if this one is not on sale.
I would recommend this to a friendRated 5 out of 5 stars
Great device but some caviats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most of the issues you can see them on YouTube. I love the device since I travel for a living but wish the battery lasted longer. Since I upgraded the SSD to a 2TB there’s no need for the SD Card reader but mine failed and now trying to get some support from ASUS.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Good product but missing things
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Ally open box. Works good but did not have the original charger. Barely was able to hold a charge in the beginning. Had to buy one on Amazon. Works good with most games. Can get choppy at times for AAA games that require you to run on turbo.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joe W,
We sincerely apologize for the issues you've faced with the ROG Ally and for any inconvenience this may have caused you. To troubleshoot the issue you're experiencing when gaming, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0564" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little machine that allows me to play most of my games like WoW from the comfort of my couch. It does get a little hot after prolonged play sessions but has still handled everything like a champ.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine runs world of warcraft with ease just dies within 2 hours of playing world of warcraft if not on charger bu5 if plug in even if gaming only take 45 mins - an hour to fully charge
I would recommend this to a friend Rated 4 out of 5 stars
Full PC in a handheld body.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love having a portable pc this small. It’s great for gaming but also great for almost anything else you’d want to do on a PC. Word processing, video editing (best with mouse and bigger monitor but still works in a pinch), and so much more. Highly recommend! My only complaint is that the controller is lopsided. Wish the sticks were parallel and not one higher up on the controller. It’s not comfortable for me but I know a lot of people don’t care either controller layout.
I would recommend this to a friend


















