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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9046 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 9,046 reviews
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    Very worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is everything I dreamed of in terms of a portable machine that plays my favorite games. I use PC Gamepass so I have access to so many games and this device is able to play them in very high fidelity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 4 out of 5 stars

    Worth it.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great device Asus finally stepped up and the latest updates make this thing great. Definitely factor in the SD issue problem though because I believe it is hardware related.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Excellent Gaming Device and PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ally is very competitive gaming device with very good gaming capabilities. The storage should have been 1 Tb or higer as 512 GB gets filled up with just 5 to 6 gamesh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Great device for 60 fps high settings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great been playing all my normal games at atleast 60fps with high settings fan noise might be a problem for some people and the vents can toast your finge4s if theyre long.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ally. It plays all my games beautifully. I have had some issues with it running hot, or sometimes the controlls glitching. Other than that it is an amazing device, I just wish the HDMI port was included instead of having to buy it separately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Very content!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy everything so far about the Ally. It’s doing everything I wanted it for. It runs Fallen Order and Baldur’s Gate at a playable FPS. Only thing to bare in mind is the battery life could be better, but that’s about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld for that gaming session that cant wait while nature calls. Unplug, take it with you, finish that dungeon, wipe and done! Good specs for a few bucks less that other Windows handhelds while being a few bucks more than that OtherOS handheld gaming device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent choice for handheld gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More than a mini pc, that you can play as consol. Love the spec and can play AAA games at low setting. Affordable and best for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Sd card reader

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The asus rog ally is like a dream come true. As someone who was very involved with the umpc market before it crashed over a decade ago. If you look past the sd card issue what the ally is capable of is amazing. Can't recommend more

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great device and crazy performance.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device, love the screen resolution and quality. Would def recommend if you have a steam deck this one is a must try. Just don’t expect great battery life. Keep it plugged of bring a decen battery bank and you will be good to go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Handheld PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a full 5 stars if the battery lasted longer than 2 hours. Graphic and accessibility is great, I’m not a PC user but was able to get everything set up without a struggle.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Absolutely Amazig.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my ROG Ally for almost a year and it's been amazing. It's allowed me to finish games that because of work and just being a parent I wouldn't have been able to other wise. Hanging out on the couch with my wife after aomg hard day just gaming away while she's watching a show is so nice. Not to mention when we go out of town I get to still have my fun haha The battery life sucks though but from my understanding every handheld PC has horrible battery life(about an hour depending on settings). But besides battery life I still recommend this for those with buys lives or for those that travel. You won't forget it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Good Performance for the Price:

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best Handheld Gaming PC out there overall aesthetics was sharp, cool, and sleek. Disliked the fact the shell around the machine was white I would have preferred the ROG Ally in a darker color like the eclipse grey color they use on their ROG Strix, and Scar Laptops. Performance is very good like how the embedded controller overrides all controls in windows and on games that don't use or have controller support. I think the storage could be better 512GB is not a lot for gaming anymore as most games take about 60-150GB to download and run.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Still one of the best handhelds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had mine for nearly 2 years now. Did some basic upgrades and still use it almost daily.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Pretty Neat.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For time when it was purchased a great new product. Had it for two years and served its purpose. Was able to get semi decent battery life while playing AAA games considering what it is. The idea behind a handheld is great, but definitely needed more time to bake. Playing hooked up to a power source if possible on the go is ideal and you’ll still find enjoyment from playing on the go. I used this a bit when traveling on planes and at the hotel. Either docking it to a tv or monitor to laying in bed. It was nice to squeeze in a hour to three hours of playtime without feeling too cumbersome. Ideally if this were priced $150 cheaper than its original listed price this is an easy no brainer. But even at current pricing or deals you’ll find some use in the product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 4 out of 5 stars

    Great product, but needs better quality control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived just in time. Screen looks amazing, great performance and easy to use. I loved this devices, but it had a sticky X button that was getting stuck all the time. Besides that everything worked well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Sd card reader

    Rated 5 out of 5 stars

    Great device but some caviats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the issues you can see them on YouTube. I love the device since I travel for a living but wish the battery lasted longer. Since I upgraded the SSD to a 2TB there’s no need for the SD Card reader but mine failed and now trying to get some support from ASUS.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very capable handheld gaming PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works great, quick and easy in-store pickup. I got it to replace my LCD steam deck, and the performance gains have been noticeable, especially using the Turbo mode with an increased VRAM allocation. Though a bit awkward on a handheld device, I have appreciated having the Windows 11 OS as it allows me to easily do a lot of the non-gaming tasks that I normally have to do at my desktop PC at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine runs world of warcraft with ease just dies within 2 hours of playing world of warcraft if not on charger bu5 if plug in even if gaming only take 45 mins - an hour to fully charge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easily one of the best handhelds on the market. I’ve owned it for 2 years now, and I can say it’s exceeded my expectations and I am constantly recommending this to my friends.

    I would recommend this to a friend