Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9112 reviews
(9,112 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
awesome machine!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, runs games good, feels great, BUT the sd card reader has issues. and i got 2 of them and they both do.great price made it worth it tho.
I would recommend this to a friend Rated 5 out of 5 stars
Rog Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best handheld in the market right now. I like how the rog ally preforms and how a powerful it’s but the only down fall is the battery life. But it’s still my favorite device so for when it come to a portable gaming device.
I would recommend this to a friendRated 4 out of 5 stars
Excellent little handheld but…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, as a Steamdeck owner i cam out of the gate with some expectations. For the most part those expectations were met however there are a few things this needed before going to market. One it needs its own software for ease of use. Now i have been using these things for 40+ years. Im talking about the folks who aren’t as familiar. Armory Crate is fine for RGB control but it sucks as a game launcher. Second it needs a bigger battery, if you are runbing this on Turbo mode for best performance, youre only going to get about an hour or so out of it. And thirdly less bloat
I would recommend this to a friendRated 5 out of 5 stars
The little machine that could.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Runs everything you need to like a champ. Also it's windows 11, so that's a bonus. Games such as Tekken 8 have locked 60fps on medium. Baldur's gate 3 split-screen coop works at 30+ on low. Street fighter 6 gets locked 60 at high-ultra settings. This little machine worked well at the $600 I bought it for, to see it go even lower makes it so much more accessible. I am not the biggest fan of its D-Pad for fighting games, however I mostly use external controllers. Storage is 512 gb, so it is upgradable if you tear it apart, or slap an SD card in it. I recommend the Rog Ally Z1E, even if you don't want to spring for the X.
I would recommend this to a friendRated 3 out of 5 stars
Good performance, tiny battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very powerful for a gaming handheld, and you’ll be able to play most AAA games at a decent framerate (sometimes you’ll have to dial down the resolution). However, the battery on this power-hungry device is tiny. It lasts little over an hour. If you buy this device and are planning to carry it around, prepare an extra $130 for a battery swap kit and an external battery, otherwise it’s not going to last.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear VictorJ,
Thank you for sharing your experience with the ROG Ally. We’re pleased to hear that you’ve found it powerful enough to run most AAA games at a solid framerate. However, we sincerely apologize for the short battery life and regret the inconvenience this has caused.
To help improve battery performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0638" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain):  https://www.asus.com/support/faq/1043914/
Rated 5 out of 5 stars
Great device and crazy performance.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device, love the screen resolution and quality. Would def recommend if you have a steam deck this one is a must try. Just don’t expect great battery life. Keep it plugged of bring a decen battery bank and you will be good to go.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i was scared to buy an open box product, but everything works great. The refurbish department did a great job with it.
I would recommend this to a friend Rated 2 out of 5 stars
Flawed but has potential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is Flawed but ultimately shows the potential for this platform. I would not recommend buying this iteration and wait for the next version. I pre-ordered the ROG Ally and have been gaming on it since day one. It's been clear since I first turned it on that this is basically a beta product for Asus. From bios/software issues to hardware issues, this device needed more time in the oven before being released. One example, Asus released a bios update which drastically dropped the device performance and took weeks before they fixed this issue. Another example, there is a known issue where the SD card slot gets overheated potentially causing actual damage to the SD Card and/or the SD slot. Its not all doom and gloom, the screen is great, gaming on it is better than my steam deck. But I would recommend waiting a while to see if they fix the issues or wait until the V2 of this device comes out.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gunther,
We truly appreciate your feedback on the ROG Ally. We would like to know if you are currently experiencing issues with your unit, if yes you can reach out to our support or Best Buy for further assistance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0081" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
Rated 4 out of 5 stars
Good.. but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do I wanna use this over the steam deck. Hmm, probably not. Its an impressive device. but it would have been more fun of the sides were removeable just like a Nintendo switch. slide in joysticks for games. Slide in a key pad and mouse combo for other stuffs. The gaming experience rivals the steam deck which could be gotten for a little over half the price. overpriced.. yes. this is for you if you want a strictly windows experience on a small screen. Also the joysticks don't make it useful for anything else than gaming. Not the brightest as a portable pc. 699 dollars will get you steam deck or an xbox or a ps5 or even a nice laptop if you have the time to deep search deals.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this thing I really don’t like to game for a while sitting down and picking this up and playing it everywhere is amazing. The graphics and the gameplay is awesome too and I would recommend this
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog ally
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The asus rog ally is like a dream come true. As someone who was very involved with the umpc market before it crashed over a decade ago. If you look past the sd card issue what the ally is capable of is amazing. Can't recommend more
I would recommend this to a friend Rated 3 out of 5 stars
Avoid
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is just too small for portable gaming now a days. the bezel is huge and the performance and battery life on this thing just are not up to par
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JaredB,
Thank you for sharing your experience with the ROG Ally. We are sorry to hear about your concerns regarding the screen size, bezel design, performance, and battery life, and we sincerely apologize for the disappointment this has caused. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.
Please rest assured that your feedback will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0634" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Very worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is everything I dreamed of in terms of a portable machine that plays my favorite games. I use PC Gamepass so I have access to so many games and this device is able to play them in very high fidelity.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Handheld on the market.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic console. Very easy to use and great for road trips. Would definitely recommend for anyone looking to get into mobile gaming. Runs quiet and in turbo mode has the best graphics of any handheld I have ever used. Games run super smooth.
I would recommend this to a friend Rated 4 out of 5 stars
All your pc games on the go!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experience has been pretty good so far! Still needs some optimization for gaming performance and battery, but future software updates should help that. Great to have all my pc games playable on the go!
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Powerful handheld
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really impressive that this little device will run nearly anything.
I would recommend this to a friend Rated 5 out of 5 stars
Strong and portable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought my rog ally z1 extreme used in good condition and i could swear that it was brand new. The portability and power make for a great combo. The speakers have great range and volume also.
I would recommend this to a friendRated 3 out of 5 stars
The Alley Rog Z1 extreme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its looks nice and feels nice in my hands but the battery doesn't last long and the updates after updates and still updating the performance and system software and good luck trying to configure the M1 and M2 extra buttons in the back to be usable in games and this was the only reason why i bought this so i can play diablo 4 but other than that you can play games watch movies just like a small pc about the size of a game gear probably a tad bit longer lightweight keeps you warm in the cold oh im looking forward for the winter storm..
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0208 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best Windows handheld computer, with the best design resulting in the best performance.
I would recommend this to a friend Rated 5 out of 5 stars
Great Starter Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great starter gaming handheld, a decent upgrade to a steam deck. It can play most games on at least medium settings quite well. Sd card issues and windows are a bit of a draw back, installing Steam OS definitely upgrades the device.
I would recommend this to a friend


















