Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9046 reviews
(9,046 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is easily one of the best handhelds on the market. I’ve owned it for 2 years now, and I can say it’s exceeded my expectations and I am constantly recommending this to my friends.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Awesome purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Money well spent in my opinion, upgraded SSD to 1TB and away I went with zero problems. I'm loving everything about it, except for the battery life and portability but besides that great handheld in my book.
I would recommend this to a friend Rated 5 out of 5 stars
ROG ALLY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Used ALLY and it ended up breaking on me, But when it was still useable it was a very enjoyable experience. The screen is very nice and the useability and mending ability to activate whatever settings you want was really nice.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 5 out of 5 stars
Awesome Gaming System!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little skeptical at first, but this does everything I could hope for in a handheld device minus cross platform licensing(which isn't Asus fault or problem to solve). I have fairly large hands and it's incredibly comfortable for me playing hours at a time. I read mixed reviews around the Armory Crate app, but I think it works great and love the ability to customize the buttons per game. I was also really surprised how quicky Windows 11 boots up on the device. The only real flaw I can find is the battery life, but it does recharge really quickly. I probably get a little over an hour of time before it's about dead. I just finished a playthrough of Uncharted Legacy of Thieves and it worked great, sometimes for hours at a time. Highly recommend!
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 3 out of 5 stars
Good performance, very short battery life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performed excellent in games for a handheld device. Unfortunately has very short battery life, lasted only 50 minutes per full charge in 15 watt mode. This was done playing older games like GTA V, Skyrim, Risk of Rain 2, and some emulators. Very weak battery performance for a handheld when compared to Steam Deck and Nintendo Switch. Not a problem if you plan on playing plugged in all the time, but not great if you plan on using on the go a lot. Definitely need to invest in an external battery pack.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chuck,
Thank you for sharing your feedback on the ROG Ally. Our sincere apologies for the battery life problems you have had and the inconvenience this has caused you. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase enjoyable.
Please allow us to make your experience with ASUS a better one. We recommend following the steps in the FAQ below to troubleshoot the issue. In the event the issue persists, feel free to contact our support team at https://www.asus.com/us/support/CallUs to investigate further the problem or assistance with getting the device repaired.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require further assistance, please email us at customerloyalty@asus.com and include the case number "N2306018106-0286" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1043914/
- Pros mentioned:Game compatibility
Rated 4 out of 5 stars
Good.. but
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do I wanna use this over the steam deck. Hmm, probably not. Its an impressive device. but it would have been more fun of the sides were removeable just like a Nintendo switch. slide in joysticks for games. Slide in a key pad and mouse combo for other stuffs. The gaming experience rivals the steam deck which could be gotten for a little over half the price. overpriced.. yes. this is for you if you want a strictly windows experience on a small screen. Also the joysticks don't make it useful for anything else than gaming. Not the brightest as a portable pc. 699 dollars will get you steam deck or an xbox or a ps5 or even a nice laptop if you have the time to deep search deals.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only play a few PC games. I hate desktops and i didnt want to buy a new laptop for gaming. I decided to give the ROG a chance. It has played every game i like perfectly. Having my games portable was a great option.
I would recommend this to a friend - Pros mentioned:Game compatibility, Screen quality
Rated 2 out of 5 stars
Flawed but has potential
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally is Flawed but ultimately shows the potential for this platform. I would not recommend buying this iteration and wait for the next version. I pre-ordered the ROG Ally and have been gaming on it since day one. It's been clear since I first turned it on that this is basically a beta product for Asus. From bios/software issues to hardware issues, this device needed more time in the oven before being released. One example, Asus released a bios update which drastically dropped the device performance and took weeks before they fixed this issue. Another example, there is a known issue where the SD card slot gets overheated potentially causing actual damage to the SD Card and/or the SD slot. Its not all doom and gloom, the screen is great, gaming on it is better than my steam deck. But I would recommend waiting a while to see if they fix the issues or wait until the V2 of this device comes out.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gunther,
We truly appreciate your feedback on the ROG Ally. We would like to know if you are currently experiencing issues with your unit, if yes you can reach out to our support or Best Buy for further assistance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0081" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Pros mentioned:Screen qualityCons mentioned:Battery life
Rated 3 out of 5 stars
The Alley Rog Z1 extreme
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its looks nice and feels nice in my hands but the battery doesn't last long and the updates after updates and still updating the performance and system software and good luck trying to configure the M1 and M2 extra buttons in the back to be usable in games and this was the only reason why i bought this so i can play diablo 4 but other than that you can play games watch movies just like a small pc about the size of a game gear probably a tad bit longer lightweight keeps you warm in the cold oh im looking forward for the winter storm..
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We certainly understand your disappointment with the product, We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case. , and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Your case for reference is [ N2306018106-0208 ] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performanceCons mentioned:Heat dissipation
Rated 5 out of 5 stars
Powerful little handheld
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this is a great little system and performed well. No issues and the size is comfortable. It did get a bit hot and it was hard to navigate using the touchscreen due to how small it was, but it was manageable.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Soo amazing I need to get one for myself this time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought this as a gift for my girlfriend so we could team up on PC games together. So far it has been a blast and works amazingly well. I had reservations but decided to grab it anyways and I'm not disappointed. If anything it works so amazingly well that I'm considering a second purchase for myself. We don't use it much for its wireless portability so other people might find their expectations dashed after trying it out. But if you are using it for travel and can plug it in it works great and doesn't seem to get too hot. I would recommend getting a docking station with a cooling fan though if you intended to play for long periods of time as it is a compact device. That's what we did and it runs really low temps for the most part.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Handheld device really!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buyed a open box rog ally z1 extreme and i have almost two months with it, and i love it, have a really nice performance, can run everything, obviusly with the right adjustments graphics, have some small weakness but is becouse of the windows system, and battery time, it is not for everyone, becouse you need to know about windows, but if you are familiarize with pc you gona love this device.
I would recommend this to a friend - Pros mentioned:Game compatibilityCons mentioned:Battery life
Rated 4 out of 5 stars
All your pc games on the go!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Experience has been pretty good so far! Still needs some optimization for gaming performance and battery, but future software updates should help that. Great to have all my pc games playable on the go!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good purchase in my opinion. I will say that if you are looking to buy one get the Z1 extreme. Also if you buy one it’s not an open the box and play as soon as you turn it on. What I would suggest is turn it on set it up Then restart it for it to update the new bios update. I can play MW3 and warzone smoothly and 90fps on turbo. Fortnite looks really good and runs smooth at 120fps. You can buy docks to set up a monitor, keyboard, and mouse to have a pc setup. I would definitely recommend this to someone who is looking for a good mobile gaming device with the options of doing a gaming pc. This is a pricey device so I would recommend a screen protector and case as well. You can pair Bluetooth headsets and Xbox and ps5 remotes to it as well as Bluetooth speakers.
I would recommend this to a friend Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I wasn’t sure about the Ally but decided to give it a try. It was between this and a gaming laptop, however I am on the go a lot and travel a lot for work. I am so happy with this purchase and absolutely love the ROG Ally.
I would recommend this to a friend- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like ROG ally mainly because I can take the game with me without having to sit at my desk. It is powerful enough to run recent games wells. 900p setup is a must. You will not notice the resolution change from 1080p to 900p.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Good gaming device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. I use it both as a portable gaming device and as a small personal computer. If you want the windows experience this is it.
I would recommend this to a friend - Pros mentioned:Screen qualityCons mentioned:Battery life
Rated 5 out of 5 stars
Extremely happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to try out, and loved it. Screen is amazing. Windows 11 works great on it. Super customizeable to fit any gamer's needs. Worls extremely well for xbox gamepass. Only downside: battery life, but, it does have fast charging. 0 to 100% in about an hour.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog ally works perfectly and has a very good quality on the screen, in practically everything the controls are perfect for playing and also for desktop use, I recommend it.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 4 out of 5 stars
Works great but short battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great! I do love it. Just keep in mind it does have a short battery, other than that i love it.
I would recommend this to a friend


















